Quotes & Sayings About Unhappy Customers

Learn from your unhappy customers. — Bill Gates

The customer service agents who accepted the defaults of Internet Explorer and Safari approached their job the same way. They stayed on script in sales calls and followed standard operating procedures for handling customer complaints. They saw their job descriptions as fixed, so when they were unhappy with their work, they started missing days, and eventually just quit. The employees who took the initiative to change their browsers to Firefox or Chrome approached their jobs differently. They looked for novel ways of selling to customers and addressing their concerns. When — Adam M. Grant

My aunt made me an offer I had to refuse," said Jared. He looked forbidding.
Kami knew that expression, and remembered the feeling that used to go with it: he was unhappy. "So you ran away from home," she said. "To become a tavern wench."
"I'm not a tavern wench," said Jared. "That's not a job." His voice was slightly less stern than before, as if he was taken aback.
"It sounds like you're a tavern wench," Kami told him. "Fleeing persecution, you have to take up a menial occupation to keep your body and soul together. But at least its honest work, though as you labor, many predatory customers make advances and offer indignities."
"One can only hope," Jared responded. — Sarah Rees Brennan

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends. — Jeff Bezos

A group of protesters who are very unhappy at the rapid expansion of Starbucks have been repeatedly smashing the windows of a Starbucks store in Maine. Customers say it's been really inconvenient because, several times now, they've had to use the Starbucks across the street. — Conan O'Brien

Your most unhappy customers are your greatest source of learning. — Bill Gates

It will not suffice to have customers that are merely satisfied. Customers that are unhappy and some that are merely satisfied switch. Profit comes from repeat customers - those that boast about the product or service. — W. Edwards Deming