Quotes & Sayings About Complaining Customers

Silent customers can be deadly. Encourage them to complain. — Ron Kaufman

Hugging himself, Oscar leaned against the pantry wall. For two days all he had wanted was for Caleb to come back, and now he was back and Oscar had made a mess of things: he had angered half the customers and confused the other half, and the coin boxes did not look as they should, and [rich, noble] people were complaining about him, and he couldn't look at anybody, and [redacted] was dead, and Oscar was odd.
'What if he doesn't keep me? — Anne Ursu

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. — Zig Ziglar

In the olden days I always got the impression that TVR built a car, put it on sale, and then found out how it handled. Usually when one of their customers wrote to the factory complaining about how dead he was. — Jeremy Clarkson