Thomas L. Friedman Quotes & Sayings

in 2004 declaring that the world was flat, Facebook didn't even exist yet, Twitter was still a sound, the cloud was still in the sky, 4G was a parking space, — Thomas L. Friedman

Most lost jobs are outsourced to the past. — Thomas L. Friedman

No two countries that both had McDonald's had fought a war against each other since each got its McDonald's — Thomas L. Friedman

to make old things work better, to make new things possible, and to do old things in fundamentally new ways. For instance, the invention of the Uber taxi service did all three: it didn't just create a new competitive taxi fleet; it created a fundamentally new and better way to summon a taxi, to gather data on riders' needs and desires, to pay for a taxi, and to rate the behavior of the driver and the passenger. These sorts of transformations are now happening in every business, thanks to the energy release of the supernova. — Thomas L. Friedman

Intel engineers did a rough calculation of what would happen had a 1971 Volkswagen Beetle improved at the same rate as microchips did under Moore's law. These are the numbers: Today, that Beetle would be able to go about three hundred thousand miles per hour. It would get two million miles per gallon of gas, and it would cost four cents! Intel engineers also estimated that if automobile fuel efficiency improved at the same rate as Moore's law, you could, roughly speaking, drive a car your whole life on one tank of gasoline. What — Thomas L. Friedman

People will change their habits quickly IF they have a strong reason for doing so. — Thomas L. Friedman

In other words, he explained, unless we bear witness to God's presence by our own good deeds, He is not present. — Thomas L. Friedman

If you want to solve a big problem, you need to go from taking credit, to sharing credit, to multiplying credit. The systems that all work, multiply credit. Multiplying credit is just another way of making everyone in the system feel ownership. And the byproduct is both resilience and propulsion. — Thomas L. Friedman

On local city councils being effective: The job of the council is to get together and debate and discuss. But you do it in a way that preserves the relationships so that we can get together next week and do it again. — Thomas L. Friedman

It is so easy to demonize free-market and the freedom to outsource and offshore because it is so much easier to see people being laid off in big bunches, which makes headlines, than to see them being hired in fives and tens by small and medium-sized companies, which rarely makes news. — Thomas L. Friedman

Men grant and withdraw their love according to their whims, but fear is a hand that rests on their shoulders in a way they can never shake. — Thomas L. Friedman

Today more than ever, the traditional boundaries between politics, culture, technology, finance, national security and ecology are disappearing. You often cannot explain one without referring to the others, and you cannot explain the whole without reference to them all. — Thomas L. Friedman

The saying in China is If you're one in a million, there's still 1,300 people just like you. — Thomas L. Friedman

Over the past decade, American youth are spending much more time watching TV, listening to music, using a computer and playing video games
a total of 7 1/2 hours every day in front of a screen. The only thing they are spending less time on is reading! — Thomas L. Friedman

How youMore people will learn about IBM from Wikipedia in the coming years than from IBM itself. — Thomas L. Friedman

The fact is, parents and schools and cultures can and do shape people. The most important influence in my life, outside of my family, was my high school journalism teacher, Hattie M. Steinberg. She pounded the fundamentals of journalism into her students
not simply how to write a lead or accurately transcribe a quote but, more important, how to comport yourself in a professional way. She was nearing sixty at the time I had her as my teacher and high school newspaper adviser in the late 1960s. She was the polar opposite of "cool," but we hung around her classroom like it was the malt shop and she was Wolfman Jack. None of us could have articulated it then, but it was because we enjoyed being harangued by her, disciplined by her, and taught by her. She was a woman of clarity and principles in an age of uncertainty. I sit up straight just thinking about her! — Thomas L. Friedman

In the Cold War, Russia effectively occupied all of Eastern Europe, suppressing not only its freedoms but also its ethnic conflicts. For five centuries the Ottomans managed most of the Middle East in the same way. But today we live in a postimperial and a postcolonial world. No great power wants to occupy anybody. As we've seen, the major powers have all learned the hard way that when you occupy another country all that you win is a bill. It is much easier to import a country's labor and natural resources - or their brainpower online - than it is to take them over. Also, — Thomas L. Friedman

Criticizing Israel is not anti-Semitic, and saying so is vile. But singling out Israel for opprobrium and international sanction out of all proportion to any other party in the Middle East is anti-Semitic, and not saying so is dishonest. — Thomas L. Friedman

Rabbi Marx pointed out to me that there is a verse in Isaiah that says, "You are my witness. I am the Lord, — Thomas L. Friedman

One is that you should never take no for an answer. There is always some way to make a sale if you have confidence in your merchandise. Just because a customer says no doesn't mean he isn't buying. You just have to sift your way through all the rhetoric and get to the heart of the deal. The — Thomas L. Friedman

Of course, the speed at which any society embraces these strategies will always be a product of the interplay between politics, culture, and leadership. Culture shapes a society's political responses, and its leadership and politics, in turn, shape culture. What exactly is culture? I like this concise definition offered by BusinessDictionary: culture is the "pattern of responses discovered, developed, or invented during the group's history of handling problems which arise from interactions among its members, and between them and their environment. These responses are considered the correct way to perceive, feel, think, and act, and are passed on to the new members through immersion and teaching. Culture determines what is acceptable or unacceptable, important or unimportant, right or wrong, workable or unworkable." One — Thomas L. Friedman

No low-trust society will ever produce sustained innovation. — Thomas L. Friedman

So what am I? I guess I would call myself a sober optimist ... If you are not sober about the scale of the challenge, then you are not paying attention. But if you are not an optimist, you have no chance of generating the kind of mass movement needed to achieve the needed scale. — Thomas L. Friedman

If I have to bet, I am going to bet on those lakes. I am going to bet on the basic decency that is still at the core of this community. I am going to bet on that decency expanding to embrace the people it has left out and behind, and on that embrace being reciprocated. Not because anything is "inevitable" but because I met too many people applying hope. It — Thomas L. Friedman

As Erik Brynjolfsson and Andrew McAfee point out in their book, the four key measures of an economy's health (per capita GDP, labor productivity, the number of jobs, and median household income) all rose together for most of the Cold War years. "For more than three decades after World War II, all four went up steadily and in almost perfect lockstep," Brynjolfsson noted in a June 2015 interview with the Harvard Business Review. "Job growth and wage growth, in other words, kept pace with gains in output and productivity. American workers not only created more wealth but also captured a proportional share of the gains." In — Thomas L. Friedman

That is why, I explained to Bojia, as a columnist, "I am either in the heating business or the lighting business." Every column or blog has to either turn on a lightbulb in your reader's head - illuminate an issue in a way that will inspire them to look at it anew - or stoke an emotion in your reader's heart that prompts them to feel or act more intensely or differently about an issue. The ideal column does both. But — Thomas L. Friedman

Qualcomm is putting these sensor clips on all forty-eight buildings in San Diego. Suddenly the building maintenance guys "got converted to data engineers, which is exciting for them," added Tipirneni. They made sure the data was "distilled in a way that is easy for them to understand and be actionable. In the old days, when a facilities manager looked at a building, he would say: "If there is a leak someone will call me or I will see it." They were reactive. Now, says Tipirneni, "We trained them to look at signals and data that will point them to a leak before it happens and causes destruction. They did not know what data to look at, so our challenge was [to] make sensor data easy for them to make sense of, so we don't overwhelm them with too much data and just say 'You figure it out.' Our goal was, 'We will give you information you can use. — Thomas L. Friedman

column writing is an act of chemistry - precisely because you must conjure it up yourself. A column doesn't write itself the way a breaking news story does. A column has to be created. This act of chemistry usually involves mixing three basic ingredients: your own values, priorities, and aspirations; how you think the biggest forces, the world's biggest gears and pulleys, are shaping events; and what you've learned about people and culture - how they react or don't - when the big forces impact them. When — Thomas L. Friedman

French voters are trying to preserve a 35-hour work week in a world where Indian engineers are ready to work a 35-hour day. Good luck. — Thomas L. Friedman

The principal factor promoting historically significant social change is contact with strangers possessing new and unfamiliar skills. — Thomas L. Friedman

My time in the Middle East led me to realize that, with a few rare exceptions, the dominant political ideology there - whether you were talking about Sunnis or Shiites or Kurds, Israelis, Arabs, Persians, Turks, or Palestinians - was "I am weak, how can I compromise? I am strong, why should I compromise?" The notion of there being "a common good" and "a middle ground" that we all compromise for and upon - not to mention a higher community calling we work to sustain - was simply not in the lexicon. — Thomas L. Friedman

Dov Seidman likes to remind me of the Talmudic saying "What comes from the heart enters the heart." What doesn't come from your heart will never enter someone else's heart. It takes caring to ignite caring; it takes empathy to ignite empathy. You also can't have an effective column without some "take" on the biggest forces shaping the world in which we live and how to influence them. — Thomas L. Friedman

The story also pointed out that most big cities and towns have chambers of commerce and economic development offices, but what makes Itasca unique, participants say, is a commitment to hard data and McKinsey-style analysis, as well as a willingness to depart from the script that drives many private sector lobbies. — Thomas L. Friedman

Gates put it to me this way: "For good stuff to happen, it requires a lot of things to go well - you need many pieces to get stability right." None of it is going to happen overnight, but we need to work with the forces of order that do still exist in the World of Disorder to start building a different trajectory, beginning with all the basics: basic education, basic infrastructure - roads, ports, electricity, telecom, mobile banking - basic agriculture, and basic governance. The goal, said Gates, is to get these frail states to a level of stability where enough women and girls are getting educated and empowered for population growth to stabilize, where farmers can feed their families, and where you "start to get a reverse brain drain" as young people feel that they have a chance to connect to and contribute and benefit from today's global flows by staying at home and not emigrating. Believe — Thomas L. Friedman

So, as I wrote in the paperback edition of The Lexus and the Olive Tree, I started telling anyone who asked "Is God in cyberspace?" that the answer is "no" - but He wants to be there. But only we can bring Him there by how we act there. God celebrates a universe with such human freedom because He knows that the only way He is truly manifest in the world is not if He intervenes but if we all choose sanctity and morality in an environment where we are free to choose anything. As Rabbi Marx put it, "In the postbiblical Jewish view of the world, you cannot be moral unless you are totally free. If you are not free, you are really not empowered, and if you are not empowered the choices that you make are not entirely your own. What God says about cyberspace is that you are really free there, and I hope you make the right choices, because if you do I will be present." The — Thomas L. Friedman

When you study history and look at every civilization that has grown up and died off, they all leave one remnant: a major sports colosseum at the heart of their capital. Our fate can be different; but only if we start doing things differently. — Thomas L. Friedman

All of these are signs "that our societal structures are failing to keep pace with the rate of change," he said. Everything feels like it's in constant catch-up mode. What to do? We certainly don't want to slow down technological progress or abandon regulation. The only adequate response, said Teller, "is that we try to increase our society's ability to adapt." That is the only way to release us from the society-wide anxiety around tech. "We can either push back against technological advances," argued Teller, "or we can acknowledge that humanity has a new challenge: we must rewire our societal tools and institutions so that they will enable us to keep pace. — Thomas L. Friedman

Culture is nested in context, not genes. — Thomas L. Friedman

Girls, when I was growing up, my parents used to say to me, 'Tom, finish your dinner - people in China and India are starving.' My advice to you is: Girls, finish your homework - people in China and India are starving for your jobs." And in a flat world, they can have them, because in a flat world there is no such thing as an American job. There is just a job, and in more cases than ever before it will go to the best, smartest, most productive, or cheapest worker - wherever he or she resides. — Thomas L. Friedman

At its best, the Internet can educate more people faster than any media tool we've ever had. At its worst, it can make people dumber than any media tool we've ever had. — Thomas L. Friedman

We go to school for twelve or more years during our childhoods and early adulthoods, and then we're done. But when the pace of change gets this fast, the only way to retain a lifelong working capacity is to engage in lifelong learning. — Thomas L. Friedman

But there was a pulling back in the Middle East, and it had two major consequences: it abetted the rise of the Islamic State (ISIS) in Iraq and Syria, and it contributed to the massive outflow of refugees from that region into Europe. That outflow in turn helped to create the anti-immigration backlash that fueled the British withdrawal from the European Union and the rise of populist/nationalist politics inside almost every EU member state. It — Thomas L. Friedman

Another way Mother Nature builds resilience is by being very federal in how she self-organizes. She nests her communities - which are analogous to states, counties, and towns - within a flexible framework that makes the whole more than the sum of its parts. That is, she's built on trillions and trillions of small-scale networks, starting with microorganisms and building into bigger and bigger ecosystems. But each one is a little community, naturally adapting and evolving in order to survive and thrive. — Thomas L. Friedman

Big breakthroughs happen when what is suddenly possible meets what is desperately needed — Thomas L. Friedman

Sustainability is today's freedom crusade, because the next generation will not live free - will not have the freedom to pursue its economic dreams or to delight in all that nature has to offer - if our approach to the financial world and the natural are not grounded in sustainable values. That lack of sustainability will constrict everything in our lives. It will limit everything we might want to do. Unless we become less dependent on hydrocarbons, and unless we find a balance between the need for markets to be free enough to reward innovation and risk-taking but not so free as to reward recklessness that can destabilize the whole global economy, our lives will be reduced, redacted, and restricted. We will be overwhelmed by all the toxic assets we will produce in the Market and in Mother Nature. It will feel worse than had the Soviet Union won the Cold War, because we and our children will be enslaved by our financial debts and constricted by our ecological debts. — Thomas L. Friedman

God always forgives. Man often forgives. Nature never forgives. - — Thomas L. Friedman

It was like working in a dark cave with the aid of a single candle. Just when you thought you had spotted the white light of Truth, you would chase it, only to discover that it was someone else, also holding a candle, also looking for the light. A — Thomas L. Friedman

Social media is great for collective sharing, but not always so great for collective building. Good for collective destruction, but maybe not so good for collective construction. — Thomas L. Friedman

Pessimists are usually right and optimists are usually wrong but all the great changes have been accomplished by optimists. — Thomas L. Friedman

The political scientist Francis Fukuyama, who wrote a classic book in 1996 on why the most successful states and societies exhibit high levels of trust - Trust: The Social Virtues and the Creation of Prosperity - noted that "social capital is a capability that arises from the prevalence of trust in a society or in certain parts of it. — Thomas L. Friedman

Every computing device today has five basic components: (1) the integrated circuits that do the computing; (2) the memory units that store and retrieve information; (3) the networking systems that enable communications within and across computers; (4) the software applications that enable different computers to perform myriad tasks individually and collectively; and (5) the sensors - cameras and other miniature devices that can detect movement, language, light, heat, moisture, and sound and transform any of them into digitized data that can be mined for insights. — Thomas L. Friedman

In my world, you don't get to call yourself "pro-life" and be against common-sense gun control - like banning public access to the kind of semiautomatic assault rifle, designed for warfare, that was used recently in a Colorado theater. You don't get to call yourself "pro-life" and want to shut down the Environmental Protection Agency, which ensures clean air and clean water, prevents childhood asthma, preserves biodiversity and combats climate change that could disrupt every life on the planet. You don't get to call yourself "pro-life" and oppose programs like Head Start that provide basic education, health and nutrition for the most disadvantaged children ... The term "pro-life" should be a shorthand for respect for the sanctity of life. But I will not let that label apply to people for whom sanctity for life begins at conception and ends at birth. What about the rest of life? Respect for the sanctity of life, if you believe that it begins at conception, cannot end at birth. — Thomas L. Friedman

Nobody works harder at learning than a curious kid. — Thomas L. Friedman

Communism was a great system for making people equally poor - in fact, there was no better system in the world for that than communism. Capitalism made people unequally rich. — Thomas L. Friedman

When widely followed public figures feel free to say anything, without any fact-checking, it becomes impossible for a democracy to think intelligently about big issues. — Thomas L. Friedman

One of the newest figures to emerge on the world stage in recent years is the social entrepreneur. This is usually someone who burns with desire to make a positive social impact on the world, but believes that the best way of doing it is, as the saying goes, not by giving poor people a fish and feeding them for a day, but by teaching them to fish, in hopes of feeding them for a lifetime. I have come to know several social entrepreneurs in recent years, and most combine a business school brain with a social worker's heart. The triple convergence and the flattening of the world have been a godsend for them. Those who get it and are adapting to it have begun launching some very innovative projects. — Thomas L. Friedman

The fall of the Berlin Wall on 11/9/89 unleashed forces that ultimately liberated all the captive peoples of the Soviet Empire — Thomas L. Friedman

The poverty fighters resent the climate-change folks; climate folks hold summits without reference to biodiversity; the food advocates resist the biodiversity protectors.
They all need to go on safari together. — Thomas L. Friedman

At heart, this perfect storm involves the collision of an older generation of American engineers and scientists who are retiring at the same time that a younger generation is not stepping into their shoes in sufficient numbers - and at the same time that the foreigners who used to make up the difference are either staying home or being kept out of America for security reasons. — Thomas L. Friedman

Where trust is prevalent, he explained, groups and societies can move and adapt quickly through many informal contracts. "By contrast, people who do not trust one another will end up cooperating only under a system of formal rules and regulations, which have to be negotiated, agreed to, litigated, and enforced, sometimes by coercive means," wrote Fukuyama. It — Thomas L. Friedman

Average is officially over. When I graduated from college I got to find a job; my girls have to invent theirs. I attended college to learn skills for life, and lifelong learning for me afterward was a hobby. My girls went to college to learn the skills that could garner them their first job, and lifelong learning for them is a necessity for every job thereafter. — Thomas L. Friedman

The Levantine political idea, which grew naturally among the communities of the eastern Mediterranean, was an original way of dealing with diverse tribal, village, and sectarian identities, and it inspired the Beirutis and ultimately the Lebanese to believe that they could build a modern Arab republic, melding together seventeen different Christian, Muslim, and Druse sects. — Thomas L. Friedman

I once heard Jerry Yang, the cofounder of Yahoo!, quote a senior Chinese government official as saying, "Where people have hope, you have a middle class." I think this is a very useful insight. The existence of large, stable middle classes around the world is crucial to geopolitical stability, but middle class is a state of mind, not a state of income. That's why a majority of Americans always describe themselves as "middle class," even though by income statistics some of them wouldn't be considered as such. "Middle class" is another way of describing people who believe that they have a pathway out of poverty or lower-income status toward a higher standard of living and a better future for their kids. — Thomas L. Friedman

The emergence of intelligent algorithms and networks such as LaunchCode, which can be used by employers as trusted validators to sow people into the system and not weed them out of it, holds the promise of unlocking a lot of wasted talent. Says Lewis: "If you can do the job, you should get the job." Fortunately, — Thomas L. Friedman

Virulence is the sound of a self-selecting community talking to itself and positively reinforcing itself with no obligation to answer to anyone or look anyone in the eye. — Thomas L. Friedman

Teller tells his teams: "I don't care how much progress you make this month; my job is to cause your rate of improvement to increase - how do we make the same mistake in half the time for half the money?" In sum, said Teller, what we are experiencing today, with shorter and shorter innovation cycles, and less and less time to learn to adapt, "is the difference between a constant state of destabilization versus occasional destabilization. — Thomas L. Friedman

In short, we have to face two fundamental facts about geopolitics today: Fact #1: The necessary is impossible. Fact #2: The impossible is necessary. That is, while we cannot repair the wide World of Disorder on our own, we also cannot just ignore it. It metastasizes in an interdependent world. If we don't visit the World of Disorder in the age of accelerations, it will visit us. This is especially true when you know that the age of accelerations is going to continue to hammer frail states and produce migration flows, particularly from Africa and the Middle East toward Europe, as well as more super-empowered breakers. So — Thomas L. Friedman

Companies that were paying attention understood they were witnessing the birth of the "self-directed consumer", because the internet and all the other tools for the flat world had created a means for every consumer to customize exactly the price, experience, and service he or she wanted. — Thomas L. Friedman

One of the strengths of Labor Zionism had always been its strong pragmatic outlook, its philosophy that a new reality can be built only by careful planning and then constructing things brick by brick, acre after acre. It — Thomas L. Friedman

Our employee engagement surveys showed a 30 percent improvement in lost sick days in one year. People are calling in sick less because they are feeling more empowered, more of a sense of ownership, and more connected." Jump-Starting — Thomas L. Friedman

In the wake of World War I, however, the British and French took out their imperial pens and carved up what remained of the Ottoman dynastic empire, and created an assortment of nation-states in the Middle East modeled along their own. The borders of these new states consisted of neat polygons - with right angles that were always in sharp contrast to the chaotic reality on the ground. In the Middle East, modern Syria, Lebanon, Iraq, Palestine, Jordan and the various Persian Gulf oil states all traced their shapes and origins back to this process; even most of their names were imposed by outsiders. In other words, many of the states in the Middle East today - Egypt being the most notable exception - were not willed into existence by their own people or developed organically out of a common historical memory or — Thomas L. Friedman

When I asked Marine Sergeant Jeffrey Roberts what he thought was happening in Lebanon, he explained, "To me it was a civil war, only it wasn't just the North against the South. It was North against South, East against West, Northeast against Southwest, Southeast against Northwest, and we were in the middle of it all. There were just too many different sides. If we picked one, we had four others against us." Marine — Thomas L. Friedman

Tencent, and Alibaba, the flow of crowdfunding through Kickstarter, Indiegogo, and GoFundMe, — Thomas L. Friedman

How you got your college education mattered most." And two experiences stood out from the poll of more than one million American workers, students, educators, and employers: Successful students had one or more teachers who were mentors and took a real interest in their aspirations, and they had an internship related to what they were learning in school. The most engaged employees, said Busteed, consistently attributed their success in the workplace to having had a professor or professors "who cared about them as a person," or having had "a mentor who encouraged their goals and dreams," or having had "an internship where they applied what they were learning." Those workers, he found, "were twice as likely to be engaged with their work and thriving in their overall well-being." There's a message in that bottle. — Thomas L. Friedman

We want America in the twenty-first century to be the launching pad where everyone in the world comes to launch his or her moon shot. We want it to be the place where innovators and entrepreneurs the world over come to locate all or part of their operations because our workforce is so productive; our infrastructure and Internet bandwidth are so advanced; our openness to talent from anywhere is second to none; our funding for basic research is so generous; our rule of law, patent protection, and investment- and manufacturing-friendly tax code is superior to what can be found in any other country; and our openness to collaboration is unparalleled - all because we have updated and expanded our formula for success. — Thomas L. Friedman

With so many generous friends and family members from so many places for so many years, how could I not still be an optimist? Thomas — Thomas L. Friedman

President Obama gave voice to exactly this sentiment in the speech he delivered as the first American president to visit Hiroshima, on May 27, 2016: "Science allows us to communicate across the seas and fly above the clouds, to cure disease and understand the cosmos, but those same discoveries can be turned into ever more efficient killing machines," said Obama. "The wars of the modern age teach us this truth. Hiroshima teaches this truth. Technological progress without an equivalent progress in human institutions can doom us. The scientific revolution that led to the splitting of an atom requires a moral revolution as well." Our — Thomas L. Friedman

On June 20, 2016, the United Nations Refugee Agency (UNHCR), which tracks forced displacement worldwide based on data from governments, partner agencies, and UNHCR's own reporting, issued a report stating that a total of 65.3 million people were displaced at the end of 2015, compared with 59.5 million just twelve months earlier. — Thomas L. Friedman

When Israelis were indirectly involved in the massacre of Palestinians at the Sabra and Shatila refugee camps in Beirut in 1982, the story was front-page news for weeks. When Lebanese Shiites were directly involved in killing Palestinians in the very same camps from 1985 to 1988, it was almost always back-page news - if it was reported at all. This — Thomas L. Friedman

In 2011, the NASSCOM team introduced me to Aloke Bajpai, who, like others on his young team, cut his teeth working for Western technology companies but returned to India on a bet that he could start something - he just didn't know what. The result was Ixigo, a travel search service that can run on the cheapest cell phones and helps Indians book the lowest-cost fares, whether it is a farmer who wants to go by bus or train for a few rupees from Chennai to Bangalore or a millionaire who wants to go by plane to Paris. Ixigo is today the biggest travel search platform in India, with millions of users. To build it, Bajpai leveraged the supernova, using free open-source software, Skype, and cloud-based office tools such as Google Apps and social media marketing on Facebook. They "enabled us to grow so much faster with no money," he told me. It — Thomas L. Friedman

LinkedIn was barely known and most people thought it was a prison, — Thomas L. Friedman

That's right-the striking thing about greenhouse gases is the diversity of sources that emit them. A herd of cattle belching can be worse than highway full of hummers. — Thomas L. Friedman

Almost all the students who make it to Caltech, one of the best scientific universities in the world, come from public schools. So it can be done.
— Thomas L. Friedman

When you press the pause button on a machine, it stops. But when you press the pause button on human beings they start," argues my friend and teacher Dov Seidman, CEO of LRN, which advises global businesses on ethics and leadership. "You start to reflect, you start to rethink your assumptions, you start to reimagine what is possible and, most importantly, you start to reconnect with — Thomas L. Friedman

When I asked the archbishop of Canterbury, Justin Welby, "Is God in cyberspace?" he joked at first that God must be in cyberspace because every time he is in the London subway, "I hear people saying into their cell phones, 'Oh God, why doesn't this work!'" Here — Thomas L. Friedman

Robots can now milk cows. Oil prices have fallen globally, meaning both the petro-states and those indirectly propped up by them are weakened. At the same time, slower growth in China has lately shrunk its voracious appetite for African, Australian, and Latin American commodities. China accounted for more than a third of global growth in recent years, and its growth engine multiplied the growth of many of the countries that exported raw materials to Beijing. That has slowed. China's total debt has grown from roughly 150 percent of its GDP in 2007 to around 240 percent today - a massive increase in one decade that is dampening its growth and its imports and shrinking China's wallet for foreign aid and investment in African and Latin American commodity-exporting countries. In — Thomas L. Friedman

On any given day, according to UPS, 2 percent of the world's GDP can be found in UPS delivery trucks or package cars. — Thomas L. Friedman

When you are a reporter, your focus is on digging up facts to explain the visible and the complex and to unearth and expose the impenetrable and the hidden - wherever that takes you. You are there to inform, without fear or favor. Straight news often has enormous influence, but it's always in direct proportion to how much it informs, exposes, and explains. Opinion writing is different. When you are a columnist, or a blogger in Bojia's case, your purpose is to influence or provoke a reaction and not just to inform - to argue for a certain perspective so compellingly that you persuade your readers to think or feel differently or more strongly or afresh about an issue. That — Thomas L. Friedman

Historically, noted James Manyika, one of the authors of the McKinsey report, companies kept their eyes on competitors "who looked like them, were in their sector and in their geography." Not anymore. Google started as a search engine and is now also becoming a car company and a home energy management system. Apple is a computer manufacturer that is now the biggest music seller and is also going into the car business, but in the meantime, with Apple Pay, it's also becoming a bank. Amazon, a retailer, came out of nowhere to steal a march on both IBM and HP in cloud computing. Ten years ago neither company would have listed Amazon as a competitor. But Amazon needed more cloud computing power to run its own business and then decided that cloud computing was a business! And now Amazon is also a Hollywood studio. — Thomas L. Friedman

observes the veteran international pollster Craig Charney, that while the Internet "improves the ability to connect, it is no substitute for political organizations, culture, or leadership - and spontaneous movements tend to be weakest in all of these." Many Arab Awakening efforts ultimately failed because they could not build an organization and politics that could translate their progressive ideas into a governing majority. — Thomas L. Friedman

It is always dangerous to declare a turning point in history. We always tend to feel that, when we are alive, something really major is happening. — Thomas L. Friedman

No athlete, no scientist, no musician ever got better without focused practice, and there is no program you can download for that. It has to come from within. — Thomas L. Friedman

Beirut's enduring lesson for me was how thin is the veneer of civilization, how easily the ties that bind can unravel, how quickly a society that was known for generations as the Switzerland of the Middle East can break apart into a world of strangers. I have never looked at the world the same since I left Beirut. It was like catching a glimpse of the underside of a rock or the mess of wires and chips that are hidden inside a computer. Steven — Thomas L. Friedman

Google released the basic algorithms for a program called TensorFlow for public consumption by the open-source community. TensorFlow is a set of algorithms that enable fast computers to do "deep learning" with big data sets to perform tasks better than a human brain. "By January 2016 we had a course online on how to use the TensorFlow open-source platform to write deep learning algorithms to teach a machine to do anything - copyediting, flying a plane, or legal discovery from documents," explained Thrun. — Thomas L. Friedman

Goods are traded, but services are consumed and produced in the same place. And you cannot export a haircut. But we are coming close to exporting a haircut, the appointment part. What kind of haircut do you want? Which barber do you want? All those things can and will be done by a call center far away. — Thomas L. Friedman

It requires a public awakening, establishment of political will, resetting of priorities, sacrifice for the future, and an alliance of governments, businesses, and citizens. — Thomas L. Friedman

The agency was started by the tribe's economic development corporation, in an effort to diversify from its gambling casino called "WinnaVegas." You read this right: Plains Indians publishing Arabic brochures for Nebraskans who are importing machinery from Koreans to be customized by a South Sioux City company for customers in Kuwait. — Thomas L. Friedman

Some would ask what country am I from? We ara supposed to tell the truth, [so] we tell them India. Some thought it was Indiana, not India! Some did not know where India is. I said the country next to Pakistan. — Thomas L. Friedman

As the Harvard University strategist Graham Allison summed it up: "Historically, there has always been a gap between people's individual anger and what they could do with their anger. But thanks to modern technology, and the willingness of people to commit suicide, really angry individuals can now kill millions of people if they can get the right materials." And that is becoming steadily easier with the globalization of flows and the rise of 3-D printing, by which you can build almost anything in your basement, if it can fit. In — Thomas L. Friedman

We have grown addicted to our high salaries, and now we are really going to have to earn them, the CEO said. — Thomas L. Friedman