Quotes & Sayings About Zero Defects

If I say I've got two versions of Word - that old one from 1982 that's perfect, with zero defects; or the new one that's got all this cool new stuff, but there might be a few bugs in it - people always want the new one. But I wouldn't want them to operate a plane I was on with software that happened to be the latest greatest release! — Nathan Myhrvold

In a true zero-defects approach, there are no unimportant items. — Phil Crosby

For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge. — W. Edwards Deming

The reality is that zero defects in products plus zero pollution plus zero risk on the job is equivalent to maximum growth of government plus zero economic growth plus runaway inflation. — Dixie Lee Ray

Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force — W. Edwards Deming

Zero defects is a super highway going down the tube. — W. Edwards Deming