Quotes & Sayings About Trust In Organizations

I think it's fascinating to note that some of the most successful organizations of our time got there by focusing obsessively on service, viewing compensation as an afterthought or a side effect. As marketing gets more and more expensive, it turns out that caring for people is a useful shortcut to trust, which leads to all the other things that a growing organization seeks. — Seth Godin

Trust is about keeping commitments, but in many instances, circumstances change and organizations therefore shed commitments, things such as retiree medical benefits, pension obligations, and even employees without much remorse or maybe even hesitation. — Jeffrey Pfeffer

In many ways, the U.S. bureaucracy has moved away from the Weberian ideal of an energetic and efficient organization staffed by people chosen for their ability and technical knowledge. The system as a whole is less merit-based: rather than coming from top schools, 45 percent of recent new hires to the federal service are veterans, as mandated by Congress. And a number of surveys of the federal work force paint a depressing picture. According to the scholar Paul Light, "Federal employees appear to be more motivated by compensation than mission, ensnared in careers that cannot compete with business and nonprofits, troubled by the lack of resources to do their jobs, dissatisfied with the rewards for a job well done and the lack of consequences for a job done poorly, and unwilling to trust their own organizations. — Anonymous

DevOps and its resulting technical, architectural, and cultural practices represent a convergence of many philosophical and management movements (including): Lean, Theory of Constraints, Toyota production system, resilience engineering, learning organizations, safety culture, Human factors, high-trust management cultures, servant leadership, organizational change management, and Agile methods. — Gene Kim

Every organization needs to be introspective, transparent, and honest with itself. This only works if everyone is unified on the goals and purposes of the organization and there is trust within the team. High-performing, successful organizations build cultures of introspection and trust and never lose sight of their purpose. — Colin Powell

The idea of a small circle, of an exalted and loyal sect, except with a traitor infiltrated at its core, an informant who's not foreign to the sect, but constitutes an essential part of its structure---this was the true organizational form of any small society. One must act knowing that there's a traitor infiltrated in the ranks. — Ricardo Piglia

Organizations are no longer built on force, but on trust. — Peter Drucker

Hanging a banner from the front of the Bureau of Indian Affairs building that proclaimed it to be the "Native American Embassy," hundreds of protesters hailing from seventy-five Indigenous nations entered the building to sit in. BIA personnel, at the time largely non-Indigenous, fled, and the capitol police chain-locked the doors announcing that the Indigenous protesters were illegally occupying the building. The protesters stayed for six days, enough time for them to read damning federal documents that revealed gross mismanagement of the federal trust responsibility, which they boxed up and took with them. The Trail of Broken Treaties solidified Indigenous alliances, and the "20-Point Position Paper,"14 the work mainly of Hank Adams, provided a template for the affinity of hundreds of Native organizations. Five years later, in 1977, the document would be presented to the United Nations, forming the basis for the 2007 UN Declaration on the Rights of Indigenous Peoples. — Roxanne Dunbar-Ortiz

A lot of people don't trust the pitch. There's this kind of reputation it has for being untrustworthy and fickle and capricious and everything else, and those are words that big league managers and general managers and organizations aren't too fond of. — R.A. Dickey

Trust is the glue in relationships and organizations — Stephen Covey

Experts who acknowledge the full extent of their ignorance may expect to be replaced by more confident competitors, who are better able to gain the trust of clients. An unbiased appreciation of uncertainty is a cornerstone of rationality - but it is not what people and organizations want. — Daniel Kahneman

Under the leadership of religious professionals, modern worship has become passive - listening to a message and singing some songs. Seldom is there a call to service or an invitation to trust Christ. Baptisms take place inside the church where it is safe and comfortable rather than in public where there is opportunity to give witness to the saving grace of Christ. The great needs of society are left to para-church groups, government agencies, and other social service organizations. All the while the church is losing its muscle tone, its biceps are becoming loose and flabby and its belly is becoming round and soft. Not a pretty picture for one who once was toned and buff - a lean, mean fighting machine. — Craig Olson

The presence of Knowledge Based Trust in organizations gives rise to a high level of interpersonal trust amongst their members and creates cohesive units out of a loose bunch of people. — David Amerland

With respect to trust, people tell me that it is essential for organizational functioning. Maybe, but most surveys of trust find that trust in leaders is low and nonetheless, organizations role along quite nicely. — Jeffrey Pfeffer

Trust is the lubrication that makes it possible for organizations to work. — Warren Bennis