Quality Statement Quotes & Sayings

This poster in a Nordstrom's department store once caught my attention: "The only difference between stores is the way they treat their customers." That's a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom's and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom's is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, "Nordstrom's doesn't have customers; it has fans." A study by TARP, Technical Assistance — John C. Maxwell

My voice in combination with the harp - which, by the way, I use because I've played it my entire life, not to make some statement about the harp - somehow has ... coloured people's interpretations of the music and projected an idea of childlike or fairytale quality or innocence. Which sometimes prevents people from listening to the songs the way I would like them to be listened to. — Joanna Newsom

By purity we just mean things as they are. When something is added, that is impure. When something becomes dualistic, that is not pure. If you think you will get something from practicing zazen, already you are involved in impure practice. It is all right to say there is practice, and there is enlightenment, but we should not be caught by the statement. You should not be tainted by it. When you practice zazen, just practice zazen. If enlightenment comes, it just comes. We should not attach to the attainment. The true quality of zazen is always there, even if you are not aware of it, so forget all about what you think you may have gained from it. Just do it. The quality of zazen will express itself; then you will have it. — Shunryu Suzuki

You are not your thoughts!! This simple yet powerful statement can greatly change the quality of your life. — Dawn Gluskin

There was a naive quality in 1982 around technology and the start of video games. And that's like the start of electronic music - there was this statement and, ideologically, these things to fight for. — Thomas Bangalter

Programmers working with high-level languages achieve better productivity and quality than those working with lower-level languages. Languages such as C++, Java, Smalltalk, and Visual Basic have been credited with improving productivity, reliability, simplicity, and comprehensibility by factors of 5 to 15 over low-level languages such as assembly and C (Brooks 1987, Jones 1998, Boehm 2000). You save time when you don't need to have an awards ceremony every time a C statement does what it's supposed to. — Steve McConnell

But so many Christians are like deaf people at a concert. They study the programme carefully, believe every statement make in it, speak respectfully of the quality of the music, but only really hear a phrase now and again. So they have no notion at all of the mighty symphony which fills the universe, to which our lives are destined to make their tiny contribution, and which is the self-expression of the Eternal God. — Evelyn Underhill

To pronounce something clever and honest is not such a big deal, lots of them have been said and written. For a statement of truth to be effective and for it to make people wiser, it has to be filtered through the soul of a highest quality, the soul of an artist. — Alexander Ostrovsky

Quality is a characteristic of thought and statement that is recognized by a nonthinking process. Because definitions are a product of rigid, formal thinking, quality cannot be defined. — Robert M. Pirsig

If you would just listen to me . . . if you would just look at the pictures I took - "
"We've seen them, Miss Maxwell. Several times already. Frankly, nothing you've said tonight checks out - not your statement, and not these grainy, unreadable images from your cell phone."
"I'm sorry if the quality is lacking," Gabrielle replied, acidly. "The next time I'm witnessing a blood slaughter by a gang of psychos, I'll have to remember to bring my Leica and a few extra lenses. — Lara Adrian

This brings me back to the statement that thee is no such thing as living matter. In the cell, all the parts and pieces are separate units, working precisely together, but not themselves alive. Life is not IN any of these parts and pieces, just as in your automobile, there is no automobility in any piece or part, in a spark plug or a carburetor needle. Automobility is a superior quality which coheres to the total motor car to the total motor car. Similarly, life is a super-quality that coheres to the total cell. — Wallace Johnson

You must ask, "What do we mean by great results?" Your goals don't have to be quantifiable, but they do have to be describable. Some leaders try to insist, "The only acceptable goals are measurable," but that's actually an undisciplined statement. Lots of goals-beauty, quality, life change, love-are worthy but not quantifiable. But you do have to be able to tell if you're making progress. — James C. Collins

It is commonplace that a problem stated is well on its way to solution, for statement of the nature of a problem signifies that the underlying quality is being transformed into determinate distinctions of terms and relations or has become an object of articulate thought. — John Dewey

Let us first say what photography is not. A photograph is not a painting, a poem, a symphony, a dance. It is not just a pretty picture, not an exercise in contortionist techniques and sheer print quality. It is or should be a significant document, a penetrating statement, which can be described in a very simple term-selectivity. — Berenice Abbott

An empathic way of being can be learned from empathic persons. Perhaps the most important statement of all is that the ability to be accurately empathic is something which can be developed by training. Therapists, parents and teachers can be helped to become empathic. This is especially likely to occur if their teachers and supervisors are themselves individuals of sensitive understanding. It is most encouraging to know that this subtle, elusive quality, of utmost importance in therapy, is not something one is "born with", but can be learned, and learned most rapidly in an empathic climate. — Carl Rogers