Quotes & Sayings About Leader And Team

Sometimes i feel that i am unlucky due to couldn't enroll in the Harvard Business School but at least by this encouragement that i enrolled in MBA in Human resource management program whereas i grown as a leader and build the team in the field of HRM through motivation. — Avinash Advani

Any team that has Shade as their leader is bound to have a pretty directionless quality. But when Cyborg asks Shade to gather the Secret Seven together and help him stop the war between Wonder Woman and Aquaman, Shade agrees - albeit reluctantly. — Peter Milligan

HBO is undeniably a leader in meaningful storytelling in a wide array of formats. I'm honored to join the REAL SPORTS team and look forward to continuing my fervor for uncovering unique and impactful stories. — Soledad O'Brien

It's very important to take risks. I think that research is very important, but in the end you have to work from your instinct and feeling and take those risks and be fearless. When I hear a company is being run by a team, my heart sinks, because you need to have that leader with a vision and heart that can move things forward. — Anna Wintour

As team leader, you do need to provide guidance, share your ideas,
and honor your convictions. You must also be able to demonstrate your
passion and argue your point of view. However, it's much easier to
show enthusiasm for an idea and argue for it on its merits if you haven't
painted yourself into a corner as a control freak. — Frank M. J. LaFasto

My team in Orlando was a team full of people who nobody wanted, and I was the leader and I led that team with a smile on my face. — Dwight Howard

The Leader will be a person with the management skills to coordinate the activities of the Team, and to assure that the Team remains faithful to the objectives of the incoming President. — Richard V. Allen

Appraisals are where you get together with your team leader and agree what an outstanding member of the team you are, how much your contribution has been valued, what massive potential you have and, in recognition of all this, would you mind having your salary halved. — Theodore Roosevelt

I'm a leader. I'm the leader of this team, and they look for me at any point in the game, and that's not just scoring-wise, I do other things. — LeBron James

And she [Eleanor Roosevelt]loves being a star. And she loves being a teacher and a leader and a mentor and a big friend. Also, she's tall. She's one of the tallest girls in the school. And she's an athlete. And she writes many years later, at the end of her life, she writes that the happiest day, the happiest single day of her life was the day that she made the first team at field hockey. And I have to say, as a biographer, that's the most important fact. I — Blanche Wiesen Cook

Today's president, CEO or managing director needs to be a disruptive influence with imagination, vision, and courage to lead the organization into new and dangerous territory. The leader must be an entrepreneurial driver who can inspire the team to boldly venture into uncharted lands. — Paul Sloane

Being a leader requires being confident enough in your own decisions and those of your team to own them when they fail. The very best leaders take the blame but share the credit. — Travis Bradberry

For a team to succeed, responsibility must go down deep into the organization, down to the roots. Getting that to happen requires a leader who will delegate responsibility and authority to the team. Stephen Covey remarked, "People and organizations don't grow much without delegation and completed staff work, because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses." Good leaders seldom restrict their teams; they release them. — John C. Maxwell

On the best teams, different individuals provide occasional leadership, taking charge in areas where they have particular strengths. No one is the permanent leader, because that person would then cease to be a peer and the team interaction would begin to break down. — Tom DeMarco

The leader of the controversial Church of Scientology routinely physically attacked members of his management team, according to former executives, a Florida newspaper has reported. Defectors from the controversial organisation who spoke to the St Petersburg Times told the paper that David Miscavige was "constantly denigrating and beating on people". Mike Rinder, the church's spokesman for decades, said he was attacked by Miscavige some 50 times. — David Miscavige

Today the world lost a visionary leader, the technology industry lost an iconic legend and I lost a friend and fellow founder. The legacy of Steve Jobs will be remembered for generations to come. My thoughts and prayers go out to his family and to the Apple team. — Michael Dell

I think a balanced team of men and women makes better decisions. That's one of the reasons why I was prepared to run for deputy leader. — Harriet Harman

at Pixar, Steve couldn't shape the culture. He wasn't the founder, and even as owner, he could not change the company to reflect his image and sensibilities. It already had a culture. It already had a leader. Its cohesive and collaborative team knew exactly what it wanted to do. — Brent Schlender

Some leaders expect the team to read their minds on priorities, so they never provide the written and verbal guidance that we all need to feel we are contributing. Others can be heard shouting new priorities on an hourly basis. Both habits are very demotivating. — Martin Zwilling

I think trust is primarily built through relationships, and it's important because it's the foundational currency that a leader has with his team or his followers. — Tom Rath

You as the leader should have a Function Accountability Chart (FAC) to help CEOs and managers to see clearly the person who is accountable for each role and key positions. It should also show the metrics or key performance indicators assigned for each of the main functions of the business. Each item on the Profit & Loss, and Balance Sheet should be assigned to specific people who are accountable for these roles. Each team should know their responsibilities, accountabilities and who they are answerable — Emily Goldstein

My story - the story of the son of Jainulabdeen, who lived for over a hundred years on Mosque Street in Rameswaram island and died there; the story of a lad who sold newspapers to help his brother; the story of a pupil reared by Sivasubramania Iyer and Iyadurai Solomon; the story of a student taught by teachers like Pandalai; the story of an engineer spotted by MGK Menon and groomed by the legendary Prof. Sarabhai; the story of a scientist tested by failures and setbacks; the story of a leader supported by a large team of brilliant and dedicated professionals. This story will end with me, for I have no belongings in the worldly sense. I have acquired nothing, built nothing, possess nothing - no family, sons, daughters. — A. P. J. Abdul Kalam

To be clear, male leadership in marriage does not mean the husband does everything or even that he decides everything. Rather, it means he typically initiates and always leads those shared discussions with his wife by which the various aspects of marriage and family life are decided and planned. The wife's opinion is vitally important, and a godly couple should be a close-knit team. But there should be no area of family life in which the husband does not serve as leader, facilitator, and overseer. — Richard D. Phillips

I have the possibility to watch Messi in training each morning, and because of what he demonstrates he is the best player in the world, he stated during a press conference. It is a pleasure to watch him, and because of the way he plays he is an undisputed leader of the Barcelona team. — Thierry Henry

The book is actually called 'A Mentor Leader, a Different Way to Lead.' It really talks about my experience in the way I tried lead our football team, things that I learned from, basically, the coaches that I played for and my parents about leadership. And it is a little bit different, counter to maybe what society says about great leaders. — Tony Dungy

I've always been one of the youngest guys on the team. But now I'm one of the older guys, one of the more experienced guys, and I have to be more of a leader. The guys are looking up to me, asking me questions and looking at me to step up. — Freddy Adu

I always felt the gifts you need as governor were more suited for my personality. I'm a good team player, but I'm not a policy wonk. In Congress, you need 218 votes to make anything happen. When you're governor, you're the CEO of the state. You establish the vision and standards for the state. You're the leader. — Steve Largent

there is one similarity between a prison guard and a leader: Both have the final word. When a decision is made, it must be accepted by those on your team, or they must be encouraged to find another team. — John Wooden

When a leader takes responsibility for his own actions and mistakes, he not only sets a good example, he shows a healthy respect for people on his team — Mike Krzyzewski

Technology has also given us greater automation that allows us to take large tasks and turn them into more manageable tasks. The pressure then comes from executive management to be "fully informed and fully engaged" in every aspect of our operation, after all, it's easier than ever to do so! This of course misses the point that those advancements free the leader from the "small" things and allows them to focus on things with bigger impact like, team member development, strategy and other proactive measures. We're missing out on the big picture if we are constantly focused on the small things. — Cameron L. Morrissey

In an agile project the team takes care of the tasks and the project leader takes care of the team. — Jim Highsmith

You get a team that goes out there and they find a little bit of something that advantage is going to seem larger then it is if the rules were not as tight because it's harder for other people to find whatever that advantage may be. I'm not saying points leader Tony Stewart has a huge advantage. What they've got is that they are hitting everything exactly right. When they have everything working just right, that's how it shows to be dominant. — Chad Knaus

Engage, educate, equip, encourage, empower, energize, and elevate. Those are the methods for maximizing the potential of any individual, team, organization, or institution for ultimate success and significance. Those are the methods of a mentor leader. — Tony Dungy

And you managed to pick up on all that while being hung upside down by a fellow agent, getting yourself beat to shit by your new Team Leader and tormenting your baby brother in the showers?"
"Yes. I would have had more, but you know, I was momentarily distracted by all the soapy six-packs. — Charlie Cochet

One of the reasons the team on NCIS works so well-is that they live by their leader's rules-which are not a secret .
What are your rules/standards? Do the people in your life know what they are? Do you hold grudges/resentments when they don't measure up? Do you pretend that everything is fine-when it's not-and close up a little every day?
And most importantly-
When was the last time YOU reviewed/upgraded your standards/expectations rules-and took a look at the impact around you/checked in?
(Hint-most people live from rules/standards/expectations created from reactions/perceptions formed around the age of six)
Might be time for a review/upgrade ... — Dave Rudbarg

The hands-on approach takes an active interest on a very regular basis in the members' work. The hands-off approach trusts team members and recognizes their need for autonomy to carry out their roles, as they see fit. It hinges on their self-motivation. When the leader goes too far with the hands-on approach, he is seen as an anxious and interfering type. If he goes too far hands-off, he is seen as abdicating his responsibility or not being interested. Today, — A. P. J. Abdul Kalam

He'd done it again. Screwed up in a social situation and dragged the whole team down with hm. His new team. The ones who were counting on him to be a leader on and off the field. He'd led them, all right, almost into a brawl. — Jami Davenport

After invoking the language and symbols of religion to bypass reason and convince the country to go to war, Bush found it increasingly necessary to disdain and dispute inconvenient facts that began to surface in public discussions. He sometimes seemed to wage war against reason itself in his effort to deny obvious truths that were totally inconsistent with the false impressions the nation had been given prior to making the decision to invade. He and his team seemed to approach every question of fact as a partisan fight to the finish. Those who questioned the faulty assumptions on which the war was based were attacked as unpatriotic. Those who pointed to the forged evidence and glaring inconsistencies were accused of supporting terrorism. One of Bush's congressional allies, John Boehner, then House majority leader, said, If you want to let the terrorists win in Iraq, just vote for the Democrats. — Al Gore

Hockey and cooking are similar in so many ways, especially if you are a player-coach, the guy in charge on the ice, a role I would closely relate to that of a chef in the kitchen - they are both contact sports.

You've gotta keep your head up, keep moving and communicate well. Even though you might be the leader in the kitchen or on the ice, you need to understand that that you're part of a working machine and that machine stops working if one of the pieces isn't working in unison with the others. I learned from a very young age the importance of being part of this team dynamic and how hard work can take you to so many different places.

(Chef Duane Keller) — Chris Hill

The leader of this team of doctors was a dignified, solicitous gentleman who held one finger up directly in front of Yossarian and demanded, "How many fingers do you see?" "Two," said Yossarian. "How many fingers do you see now?" asked the doctor, holding up two. "Two," said Yossarian. "And how many now?" asked the doctor, holding up none. "Two," said Yossarian. The doctor's face wreathed with a smile. "By Jove, he's right," he declared jubilantly. "He does see everything twice. — Joseph Heller

I've been a solo act, a columnist and worked from home, only relying on myself. Now I'm part of a team, a leader, and I have to fit in at a big corporation and deal with all the moving parts, all the different personalities. That has been a challenge, to be quite honest, that I've embraced. — Jason Whitlock

Great leaders build trust from their team because the leader is willing to put his/her people "first." Once the team believes that, they will put their leader, and the company, first as well. — Beth Ramsay

Gideon," he said, "think for a minute about the qualities that a leader - even a co-leader - is required to have. He's a team player. He's good at inspiring others. He's able to hide his true feelings, put up a false front when necessary. He projects confidence at all times - even if he doesn't feel confident. He can't be a freelancer. And he's certainly not a loner. Now, tell me: do any of these qualities describe you? — Douglas Preston

To be a successful team leader, one has to stay back after the din and clutter of a working day to emerge better-equipped and ready to face a new day. — A. P. J. Abdul Kalam

what makes you a leader is the will to lead, not the knowledge how to do it best. You just have to be bright enough to listen to those who do know, and make the decisions that they don't want to be responsible for. That's how a team works. — Adrienne Lecter

Nobody knows how Honda is organized, except that it uses lots of project teams and is quite flexible. — Kenichi Ohmae

I've been part of a team and leader of the team. But wherever I've been, I've worked as if that was the only opportunity I had. I've never looked beyond that. — Guler Sabanci

This is the face of our political class: arrogant, authoritarian, and on the level of some banana republic south of the border. Welcome to the New America, where leader-worship has taken the place of politics, Team Red and Team Blue battle it out to see who gets to be El Supremo for the next four years, and politics resembles a prolonged soccer game. — Justin Raimondo

The only way for the leader of a team to create a safe environment for his team members to be vulnerable is by stepping up and doing something that feels unsafe and uncomfortable first. By getting naked before anyone else, by taking the risk of making himself vulnerable with no guarantee that other members of the team will respond in kind, a leader demonstrates an extraordinary level of selflessness and dedication to the team. And that gives him the right, and the confidence, to ask others to do the same. — Patrick Lencioni

This is a time when the United States should be standing tall. There is no other leader in the world today. We shouldn't be approaching conflicts as a team sport. We either get in an we lead and we do a good job, or you don't get in at all. — Jon Huntsman Jr.

I'm glad that this team has a woman for a leader," Onoria finally said. Regina didn't quite know how to reply. "I'm fed up with men in charge not knowing what they're talking about." Onoria turned towards Regina. "Aren't you?"
"I don't like people in charge that don't know what they're doing, male or female," Regina said. — Alex Avrio

Leaders who carry unresolved guilt are forced to hide a part of themselves from those to whom they are closest. They have a secret. They are forced to expend time and energy to ensure that no one finds them out. They know they are not completely trustworthy. Often they assume no one else is either. Guilty leaders have a difficult time trusting. Consequently, guilty leaders have a difficult time building teams. — Andy Stanley

I have to continue to be a great leader and contribute in any way that I can, and get guys to follow suit. That's how you turn a team around. — Adrian Peterson

There are plenty of team players in government who do whatever the leader says. There are too few difficult members, who have complicated minds, unusual perspectives, the toughness to withstand the party-line barrages and a practical interest in producing results. — David Brooks

As a good gardener prepares the soil, so a wise leader creates an environment that promotes community ... community involves a common place, a common time, and a common purpose. Just getting people in the same place at the same time does not produce a team. Community requires a common vision. — Diane Dreher

The role of the leader is to foster mutual respect and build a complementary team where each strength is made productive and each weakness irrelevant. — Stephen Covey

Teamwork makes the dream work, but a vision becomes a nightmare when the leader has a big dream and a bad team. — John C. Maxwell

Most people are operating at a fraction of what they are really capable of. As the leader you will need to find the unique seeds of greatness buried in each member of your team. You need to remove the weeds (fears, inhibitions, uncertainties), water and fertilize (invest in their personal growth), and provide the sunshine (your positive attitude, belief in them, and example) to transform that miraculous seed inside them into a bountiful harvest of results and productivity. — Darren Hardy

We need a leader able to project his or her personality and present our policies in today's media environment. All this is true - but we also need a leader capable of building a team, inspiring loyalty from colleagues, and one genuinely open to ideas. — Bob Ainsworth

Ironically, for peer-to-peer accountability to become a part of a team's culture, it has to be modeled by the leader. That's right. Even though I said earlier that the best kind of accountability is peer-to-peer, the key to making it stick is the willingness of the team leader to do something I call "enter the danger" whenever someone needs to be called on their behavior or performance. That means being willing to step right into the middle of a difficult issue and remind individual team members of their responsibility, both in terms of behavior and results. But most leaders I know have a far easier time holding people accountable for their results than they do for behavioral issues. This is a problem because behavioral problems almost always precede results. That means team members have to be willing to call each other on behavioral issues, as uncomfortable as that might be, and if they see their leader balk at doing this, then they aren't going to do it themselves. — Patrick Lencioni

The only meaningful measure for a leader is whether the team succeeds or fails. For all the definitions, descriptions, and characterizations of leaders, there are only two that matter: effective and ineffective. Effective leaders lead successful teams that accomplish their mission and win. Ineffective leaders do not. — Jocko Willink

I think the thing that makes 'NCIS' so special is the team and the group. And there's our fearless leader, Mark Harmon. We all really enjoy working together, so it would be a shame if we weren't all there having fun together. — Michael Weatherly

A leadership comfort zone brings stagnancy, deprives one of innovation, stifles growth and frustrates both the leader and the team they lead. Your personal preferences like leadership style, communication style, prejudices, habits and mannerisms must be effectively managed so that they do not work against you. You have to be careful that your strengths do not end up becoming a hindering comfort zone. Seek to lead, driven by a cause. — Archibald Marwizi

The merger of globalization and the I.T. revolution means new products are being phased in and out so fast that companies cannot afford to wait until the end of the year to figure out whether a team leader is doing a good job. — Thomas Friedman

We could say that the health of a culture is equal to the collective ability of the people who work there to feel the impacts of their actions on others. Now if you're an app developer and want to help me build a tool that tracks that, please give a call. What I've seen over and over again in my career as a business leader and leadership mentor is that this one thing - the inability of people to feel their impact on others - is the cause of cultural dysfunction. And the higher up you are on the org chart, the more problematic that weakness is in terms of what it does to the culture at large. Which is why, as a manager, the most important thing you can do - after recognizing your own impact on your team - is to help people see their impacts on each other, and to help them let go of the emotional story they're telling themselves that's keeping the pattern going. In — Jonathan Raymond

I'm a very happy, content member of David Cameron's team. I fought very hard to get my friend elected as leader of the Conservative party, then elected as the prime minister of this country, and I'm very happy being part of that team that is bringing change to this country. — George Osborne

To be a leader, you must first be a team player, and you must care for the men you lead. — Dick Couch

When I gave up me, I became more. I became a captain, a leader, a better person and I came to understand that life is a team game ... And you know what? ... I've found most people aren't team players. They don't realize that life is the only game in town. Someone should tell them. It has made all the difference in the world to me. — Don Mattingly

Benchmark against the top performing movers and shakers in your game. What are the skills required to achieve excellence in your area of specialty as a leader? How are you managing your vision and mission? Do you demonstrate a life lived with clear goals and targets? How are you providing direction, influence and developing others to lead? What is the evidence of the good leadership of your team? — Archibald Marwizi

A great director or leader knows his people, creates a great team, and then makes a great movie that can influence millions more than the readers of his column. — Warren Bennis

And so a leader of a meeting must make it a priority to seek out and uncover any important issues about which team members do not agree. And when team members don't want to engage in those discussions, the leader must force them to do so. Even when it makes him or her temporarily unpopular. — Patrick Lencioni

I apologize. Hi, I'm Agent Sloane Brodie, your Team Leader. I enjoy reading, cozy nights in, and the soothing sounds of classic rock. I also like to browse the Internet for funny cat videos, but deep down, I think I'm more of a dog person. — Charlie Cochet

I do what I'm coached to do. That's part of being a team leader and captain. The job will change week in and week out, and it's not for you to question what your job is - it's to go out there and execute your assignments. — Larry Fitzgerald

People have to be given the freedom to show the heart they possess. I think it's a leader's responsibility to provide that type of freedom. And I believe it can be done through relationships and family. Because if a team is a real family, it's members want to show you their hearts. — Mike Krzyzewski

Respect, honesty, responsibility, and hope are the language of a great team leader. — Samuel R. Chand

The two qualities of Friendship so important for a leader to possess and instill in team members are respect and camaraderie. — John Wooden

Self-organizing teams form the core of APM. They blend freedom and responsibility, flexibility and structure. In the face of inconsistency and ambiguity, the teams strive to consistently deliver on the product vision within the project constraints. Accomplishing this requires teams with a self-organizing structure and self-disciplined individual team members. Building this kind of team is the core of an agile project leader's job. — Jim Highsmith

A charismatic leader doesn't use fear and guilt in order to control his team. He will rely on his positive outlook that's going to make people follow him happily. — Jack Robinson

A true leader is one who creates a favourable environment to bring out the energy and ability of his team. A great leader creates more great leaders, and does not reduce the institution to a single person. — Mohammed Bin Rashid Al Maktoum

THE LONG WALK is a raw, wrenching, blood-soaked chronicle of the human cost of war. Brian Castner, the leader of a military bomb disposal team, recounts his deployment to Iraq with unflinching candor, and in the process exposes crucial truths not only about this particular conflict, but also about war throughout history. Castner's memoir brings to mind Erich Maria Remarque's masterpiece, All Quiet on the Western Front. — Jon Krakauer

More than money, talent, or your number of contacts, your capacity to create mutuality with others can transform you into a sought-after Opportunity Maker with whom people most want to align. Be the glue that sticks the right teams together to solve problems or seize opportunities sooner and better together. — Kare Anderson

Part of my job being a leader and captain of the team is not just to play well and lead well but find a way to make everybody around me better. — Andrew Whitworth

The beating heart of Christ's planting of churches is found in corporate prayer. It is through corporate intercession that the leader and the team of shepherds find release from fears, misconceptions, prejudices, pride, and self-will. This release comes as Christ Himself visits them. He makes them one in heart and mind as they pray together. What are they seeking? For God to work in others, of course, but as a presupposition of His working they must be seeking a manifestation of Christ's presence in their own hearts and lives. — C. John Miller

[A rife platoon's] members must care for one another. Its leaders must cherish the men in very fire team and squad. For a rifleman, a leader's misjudgment, ignorance or inexperience can be fatal - no second chances. No rerunning the exercise until you get it right. When the word 'go' is given, there is no turning back from the consequences. It is the monstrous burden of command..."
-Bernard "Mick" Trainor — James Brady

The team that trusts-their leader and each other-is more likely to be successful. — Mike Krzyzewski

Only experience can refine a leader's art. High-uncertainty projects are full of anxiety, change, and ambiguity that the team must deal with. It takes a different style of project management, a different pattern of team operation, and a different type of project leader. I've labeled this type of management leadership-collaboration. — Jim Highsmith

We are certain that for every one of these rock stars we meet in our daily work, there are dozens or even hundreds more who are doing their best to unseat us from our perch. Maybe all of them will fail, but probably not. Probably, somewhere in a garage, dorm room, lab, or conference room, a brave business leader has gathered a small, dedicated team of smart creatives. Maybe she has a copy of our book, and is using our ideas to help her create a company that will eventually render Google irrelevant. Preposterous, right? Except that, given that no business wins forever, it is inevitable. Some would find this chilling. We find it inspiring. — Eric Schmidt

Stellar teams are invariably made up of quirky individuals who typically rub each other raw, but they figure out - with the spiritual help of a gifted leader - how to be their peculiar selves and how to win championships as a team ... at the same time. — Tom Peters

It's always interesting to watch people who have been incredibly successful in their own businesses work in a group made up of equally strong personalities. It takes a special kind of leader who can effectively manage a team of veritable strangers and find the best way to get strong, winning performances from them. — Donald Trump

I think Enda Kenny has shown himself to be a good leader in the sense that he can accept that people might have differences of opinion with him, but at the same time can see that it's useful to have them involved and part of the team and I very much appreciate that. — Lucinda Creighton

Especially with the signing of riders with climbing abilities and the new arrival of Tyler Hamilton, who has the strength and ability to become a great leader for the big tours. All in all, I feel this is a very complete team. — Laurent Jalabert

Make sure you have the right team members to strengthen your culture instead of people who suck the energy out of it. You can do everything right as a leader and coach, but if you don't have positive mentors and team members in the locker room your culture and team will fall apart. — Jon Gordon

A skilled Transition Team leader will set the general goals for a Transition, and then confer on the other team leaders working with him the power to implement those goals. — Richard V. Allen

What we are looking for is managers who are awake enough to alter the world as they find it, to make it harmonize with what they and their people are trying to accomplish. — Tom DeMarco

We don't keep jerks; life is too short to work with them and really way too short to pay them and work with them too. Seems simple, but it requires that you fight to build an incredible team and culture from the moment you post a position until you celebrate their retirement. Every day every behavior, attitude, and execution has to be led well by a courageous, loving leader. — Dave Ramsey

Competition and rivalry between the members of a group are the antithesis of the cooperation and team play needed in an effective management group. This is why team building is an empty abstraction for a group whose leader controls with power. — Thomas Gordon

I have always been a leader on my team. I have always been a guy that held player-only meetings. I'm the type of guy that stood up and said something. I know how to lead. — La'el Collins

The quarterback is the leader of the team and the quarterback is the one that has the ball in his hands every single play. — Andy Dalton

A leader or mentor gives credit to others when things go right, and accepts the blame when things go wrong. — Bill Courtney

Micromanaging erodes people's confidence, making them overly dependennt on their leaders. Well-meaning leaders inadvertently sabotage their teams by rushing to the rescue and offering too much help. A leader needs to balance assistance with wu wei, backing off long enough to let people learn from their mistakes and develop competence. — Diane Dreher