Khuong Th O Dan Quotes & Sayings

Assumptions can blind you; hypotheses can guide you. Good negotiators expect surprises; great negotiators reveal the surprises. Negotiation should be seen as a process of discovery. If you think you're too smart to discover anything new, then you will be a terrible negotiator. Until you know who or what you are dealing with, you are actually in the dark and should proceed with caution. Listening well does not come easily to most. By truly listening, you will disarm your opponent, giving them a sense of calm and a feeling of safety. Talking about wants gives us an illusion of control; needs are required to survive and make us feel vulnerable. The biggest mistake a negotiator can make is to rush things. By slowing down the process, you are able to calm down the situation. A soothing but confident voice helps in confrontational situations. Mirroring relies on the fact that we fear what's different and are drawn to what's similar. — Book Summary

Repetition is a form of change — Peter Schmidt

For even in the pit of darkness, the beacon of humanity can always shine through. — Stewart Stafford

What is your name?" she asked.
"Names are like clothes, lady. I have many."
"And which one do you wear tonight?"
The god smiled. She could see he liked her words. He pulled her to him, pressed his wolf lips to hers and said, "My name is Misery, and would you know yet more?"
"Yes," said the girl, breathing in his scent, the scent of something beautiful, strange and burned. "I would know more."
He flicked at her lips with his tongue and whispered, "So is yours. — M.D. Lachlan

The weaker you are the louder you bark.
-Tenten — Masashi Kishimoto