Quotes & Sayings About Empathy In Business

Digital age of business and world shall move up from apathy, to sympathy, to empathy. — Pearl Zhu

When I see someone not performing, I am frank enough to tell the person that it's not working out. I request him or her to leave or change jobs within the group. But I see many of our senior colleagues, including my brothers, sons and nephews, empathetic towards non-performers. They don't want to face the issue. They tend to become comfortable with such people and they get protection. They tend to choose people who become personally loyal to them rather than to the company. I think it's important to be professional about such matters. Protecting a non-performer is not good for the business and also the person being protected. This is unprofessional too. The non-performer may be in the wrong job and thus not doing what he or she is best at doing. Empathy that results in protection would lead to a negative result for the employee as well. He or she might be better off in another job within the group or elsewhere. — Subhash Chandra

Though many intellectuals, following in the footsteps of Saints Augustine and Jerome, hold business people in contempt for their selfishness and greed, in fact a free market puts a premium on empathy. — Steven Pinker

But these conversations require time and space, and we say we're too busy. Distracted at our dinner tables and living rooms, at our business meetings, and on our streets, we find traces of a new "silent spring" - a term Rachel Carson coined when we were ready to see that with technological change had come an assault on our environment. Now, we have arrived at another moment of recognition. This time, technology is implicated in an assault on empathy. We have learned that even a silent phone inhibits conversations that matter. — Sherry Turkle

As [William] Valentiner noted in his uncompleted memoirs Remembering Artists, [Diego] Rivera's [Detroit Industry] murals rooted the Detroit Institute of Arts to the many-faceted jewel of its central court because of the harmonious, fertile relationship between "the industrialist" and "the artist." Rivera remarked to Valentiner how especially struck he was that "Edsel had none of the characteristics of the exploiting capitalist, that he had the simplicity and directness of a workman in his won factories and was like one of the best of them." Their relationship was like the murals themselves, a superb expression of pluralism, toleration, and empathy for the other, and of a cosmopolitan sense of all the Americas, not just of the United States of America or Detroit alone. — John Dean

Depression is a surfeit of empathy - a killing empathy - that makes depressives great friends to everyone but themselves. Having a self is a rough business, and depressives can empathize with others who have to deal with it, but not with themselves. — Michael Redhill

As soon as we open our eyes in the morning, what we want most is to matter, to live a life and to do a work that has meaning. We have evolved to feel this way. Man's first thought was 'I AM'. — Bernadette Jiwa

What's important now are the characteristics of the brain's right hemisphere: artistry, empathy, inventiveness, big-picture thinking. These skills have become first among equals in a whole range of business fields. — Daniel H. Pink