Quotes & Sayings About Customer Service Satisfaction

We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried. So you're not just getting low fares, you're also getting wonderful customer service. — Herb Kelleher

Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow. — Paul Clitheroe

Our customers are not our competitors. We compete for them, not with them. — T Jay Taylor

The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience. — Sam Walton

Downey Savings & Loan receives high ratings from its customers in California in areas related to personal service and for being customer focused. Downey customers are also twice as likely to visit a branch as their primary transaction method, which contributes to higher overall satisfaction levels. Multiple convenient locations and extended operating hours in supermarkets positively increase customer perceptions of convenience for Downey. — Jeffery Taylor

What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth. — Barry Moltz

Capitalize on charm by continually captivating your customer. — Ryan Lilly

Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh