Customer Service First Quotes & Sayings

How could anyone be so stupid as to trust a trader? The best thing I could do was pretend to others at Salomon that I had meant to screw the customer. People would respect that. That was called jamming. I had just jammed bonds, albeit unknowingly, for the first time. I had lost my innocence. — Michael Lewis

It is alone that part of the external universe which we call material which acts on man through his senses - that part of which we ordinarily feel our knowledge to be the surest; but in reality, strangely enough, as will soon appear, this is one of the aspects of the external world, of which we can know nothing. — Richard Maurice Bucke

The secret to my success has been optimism tempered by anger. — Robert Anton Wilson

God's specialty is raising dead things to life and making impossible things possible. You don't have the need that exceeds His power. — Beth Moore

Who he was and who he will be are connected only by the fine, nearly invisible thread of who he is now. — Neal Shusterman

Prior art is as effective as US soldiers in Iraq: They control the ground they stand on, and nothing more. I used to say Vietnam, but, well, you know ... — Richard Stallman

Sell (service or product) as if you are buying it, convince yourself first that, it is worth buying..
It is very simple; u 'cannot' convince someone till the time you're not convinced — Honeya

Buyer Legends is a business process that uses storytelling techniques to map the critical paths a prospective buyer might follow on his journey to becoming a buyer.

This process aligns strategy to brand story to the buyer's actual experience on their customer journey.

These easy-to-tell stories reveal the opportunities and gaps in the customer's experience versus the current marketing & sales process.

These legends communicate the brand's story intent and critical touch point responsibilities within every level of an organization, from the boardroom to the stockroom.

Buyer Legends reconcile the creative process to data analysis; aligning metrics with previously hard-to-measure marketing, sales, and customer service processes. The first result is improved execution, communications, and testing. The second result is a big boost to the bottom line. — Bryan Eisenberg

It's very difficult to judge yourself. Extreme self-doubt is only attractive when it's fictionalized. Which is why people love the movies. They are so reassuring. — Claire Danes

Happiness needs sadness.
Success needs failure.
Benevolence needs evil.
Love needs hatred.
Victory needs defeat.
Pleasure needs pain.

You must experience and accept the extremes. Because if the contrast is lost, you lose appreciation; and when you lose appreciation, you lose the value of everything. — Anonymous

Patience is not my dominant virtue.
D'Artagnan — Alexandre Dumas

What's important to remember is that every customer interaction should be treated like a first impression. Until your on-demand customer becomes a loyal follower, he's probably already forgotten what his last touch was, so you'd better wow him or her this time. Don't skimp and don't cut corners when it comes to the external touches your brand makes. From experience I can tell you that you'll pay a much bigger price in customer retention if you go cheap when it comes to customer outreach and service. — Gabriel Aluisy

We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service department it became the most productive department in the company. — Sandy Carter

There's been a lot of things said about me
Since that awful day
I'm not the person that I used to be
And that I'll never be the same
That's true - no doubt
But I know more now what life is about
I laugh louder
Cry harder
Take less time to make up my mind
and I
Think smarter
Go slower
I know what I want
And what I don't
I'll be better than I've ever been — David Levithan

I will not create jobs or hold jobs that kill people, and that plant - that plant kills people. — Mitt Romney

I found it very helpful not to do the venture round. Instead, I started with very little money, a few thousand dollars, and I did every job myself. I was the first photographer. I was the first customer service rep. I was the first online marketing person. — Jon Oringer

I hear entire symphonies, oratorios, in my head, but I can't write a note. — Alan Dean Foster

Was it just that? She was to be content to weave a steady life with him, all one fabric, but perhaps brocaded with the occasional flower of an adventure. But how could she know what she would feel next year? How could one ever know? How could one say Yes? for years and years? The little yes, gone on a breath! Why should one be pinned down by that butterfly word? Of course it had to flutter away and be gone, to be followed by other yes's and no's! Like the straying of butterflies. — D.H. Lawrence

Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow. — Paul Clitheroe

The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons. — Leonard L. Berry

In every company which I have done strategic planning, the number-one value people choose is always integrity. The second values may be quality of products and services, caring about people, excellent customer service, profitability , innovation, entrepreneurship, and others. But integrity always comes first. — Brian Tracy

There is a great deal of political pressure to only talk about abstinence, and to deny support for condoms and education on using them. This policy will lead to the unnecessary deaths of many people. — Hillary Clinton

People say that time is a great healer. Which people? What are they talking about? I think some feelings you experience in your life are written in indelible ink and the best you can hope for is that they fade a little over the years. — Allison Pearson

you have to be willing to give your customer-service staff the freedom to work without a script or specific instructions. If you don't dare do this, you have to ask yourself why they were hired in the first place if you don't trust their judgement. And if you don't show them that level of confidence, you shouldn't expect much commitment from them in return. — Lars Kolind