Eve Rickert Quotes & Sayings
Enjoy the top 2 famous quotes, sayings and quotations by Eve Rickert.
Famous Quotes By Eve Rickert
Many conflict-resolution professionals stress the value of curiosity, accompanied by active listening. Many conflicts can be avoided or de-escalated if the parties involved are willing to set aside their prejudgments - and the intense feelings connected to them - and ask a question. And then be curious about the actual answer. Not just any question, though. The question should be genuine and open-ended, a serious request for more information about another person's feelings, intentions or motivations. It should not be a choice between predefined alternatives, or an accusation followed by a demand for a response. It should be, as much as possible, unburdened from what you think will be the answer. That means being curious about what it really is. — Eve Rickert