The Outsider Key Quotes & Sayings
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Top The Outsider Key Quotes
The key to understanding my career is that I was never into technology. From the beginning, I brought an outsider's point of view, which is why I write for a layman's publication. — David Pogue
The key activities are not to be found in books. They emerge from analysis of the specific enterprise. Two enterprises that to an outsider appear to be in an identical line of business may well end up defining their key activities quite differently. One, for instance, may put production in the centre; the other, customer service. Only two key activities are always present in any organization: there is always the management of people and there is always the management of money. The rest has to be determined by the people within looking at the enterprise and at their own jobs, values, and goals. — Peter F. Drucker