Ron Kaufman Service Quotes & Sayings
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Top Ron Kaufman Service Quotes
Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem. — Ron Kaufman
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel. — Ron Kaufman
If you only give back what you get from other people, you're not giving as much as you can. — Ron Kaufman
First be effective and then be efficient. — Ron Kaufman
If they're going to remember the problem, make sure they remember it fondly. — Ron Kaufman
Are you doing only what you must or doing all you can? — Ron Kaufman
What you want to be defines what you become. — Ron Kaufman
The first step to delighting your customers is being there when they need you. — Ron Kaufman
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers. — Ron Kaufman
In a service situation, each delay can mean many unsatisfied customers, each one telling many more. — Ron Kaufman
What you did in the past is how you got to today. What you do today is how you will get to the future. — Ron Kaufman
Things that are obvious don't need to be talked about. Things that are missing, do. — Ron Kaufman
Make your service systems so strong that everyone looks like a genius. — Ron Kaufman
Words not kept break more than a promise. — Ron Kaufman
Plans turn promises into results and dreams into realities. — Ron Kaufman
Convince people and you win their minds. Inspire people and you win their hearts. — Ron Kaufman
If customers say you're just 'all right', you've not done enough, you've failed to delight. — Ron Kaufman
No one ever delighted a customer by being 'good enough'. — Ron Kaufman
The true measure of what you put in, is what's received on the other end. — Ron Kaufman
Testimonials describe what has been, and are a promise of what is to come. — Ron Kaufman
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why. — Ron Kaufman
Quality is more than a promise, it's genuine performance. — Ron Kaufman
If you wait until you have to change, you may have waited too long. — Ron Kaufman
Are people being the least you expect of them, or the best they expect themselves to be? — Ron Kaufman
Passion isn't always available. The committed get things done even without it. — Ron Kaufman
Greatness is not how you feel, it's how you make others feel. — Ron Kaufman
Without commitment, no price will be low enough. With commitment, no price will be too high. — Ron Kaufman
The cutting edge of service is always being honed and polished. — Ron Kaufman
Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good. — Ron Kaufman
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon. — Ron Kaufman
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses. — Ron Kaufman
Don't let high-speed completely replace high-touch. Your customers may appreciate both. — Ron Kaufman
Reaching out takes nothing more than a smile. — Ron Kaufman
Preparation is good, but customers need results. — Ron Kaufman
A scattered effort is a poor effort. — Ron Kaufman
If your customers have to ask you for it, you haven't been thinking far enough ahead. — Ron Kaufman
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying? — Ron Kaufman
Employees are the key to your success with customers. Treat them well! — Ron Kaufman
If your customers are demanding, be thankful. — Ron Kaufman
Service is the ultimate edge. Keep it sharp. — Ron Kaufman
Q: When you are already in the lead, how do you to stay ahead? — Ron Kaufman
The bottom line is a by-product of taking care of your main product - your customers. — Ron Kaufman
There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better. — Ron Kaufman
Always be kind in your heart, spirit and mind. — Ron Kaufman
Selfless acts are a source of profound meaning for your self and your life. — Ron Kaufman
Make your upper limit, no limit. — Ron Kaufman
Crossing barriers can be as simple as a smile. — Ron Kaufman
Be the exception to the rule. It's the surest way to become exceptional. — Ron Kaufman
Every service problem is as an opportunity to show you care. — Ron Kaufman
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them. — Ron Kaufman
You cannot change what has already happened. You can always change the way you respond. — Ron Kaufman
If you want to interest people, make them think. If you want to inspire people, make them feel. — Ron Kaufman
A great leader makes what is visible in their mind, visible to all. — Ron Kaufman
Meeting expectations is good. Exceeding expectations is better. — Ron Kaufman
You can't always hire great service providers, but you can create them. — Ron Kaufman
When the customer makes contact, he does not want a quote. He wants a commitment. — Ron Kaufman
When only a little can be done, doing it becomes the greatest you can do. — Ron Kaufman
Giving great service requires the right people and the right service tools. — Ron Kaufman
You are the person who determines what you do. That's a big responsibility. Make the most of it. — Ron Kaufman
Challenge your own status quo - before someone else does. — Ron Kaufman
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them. — Ron Kaufman
The starting point is always now. The end is up to you. — Ron Kaufman
When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort). — Ron Kaufman
Are you moving forward, or just moving? — Ron Kaufman
Unlimited efforts can produce unlimited results. — Ron Kaufman
If you're always doing what you've always done, you'll never see (or become) what you could be! — Ron Kaufman
Preparation clears a pathway for success. — Ron Kaufman
Say it with words. Show it with action. — Ron Kaufman
How can you learn more? By admiring what you've done right? Or by studying what you've done wrong? — Ron Kaufman
The only way to go further than you've been is to take an extra step. — Ron Kaufman
If you want to be the best, find the best in others. — Ron Kaufman
Service skills are the foundation for your success. — Ron Kaufman
Constant acts of goodness are worth far more than rare acts of greatness. — Ron Kaufman
When your staff are 'information-rich', their information can make you rich! — Ron Kaufman
Good customers want good quality service. Great customers want it even more. — Ron Kaufman
It's fine to wait for an appropriate time, but it's inappropriate to wait forever. — Ron Kaufman
Only a well-oiled machine runs smoothly. — Ron Kaufman
Never rest on past success. Create something better. — Ron Kaufman
Service is taking action to create value for someone else. — Ron Kaufman
When a customer asks what no one else has ever asked, pay close attention. — Ron Kaufman
Making an honest mistake is acceptable. Failing to fix it is not. — Ron Kaufman
Always trust people and they may let you down. Always distrust people and you have let them down. — Ron Kaufman
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes. — Ron Kaufman
Focus not on who you are, but on what you can do for others. — Ron Kaufman
What does your product really mean to the people who buy it? — Ron Kaufman
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers. — Ron Kaufman
Always do what you can do instead of worrying about what you can't. — Ron Kaufman
Always aim for 100 percent and you'll always know where to improve. — Ron Kaufman
You can't stop change. Don't let it stop you. — Ron Kaufman
The right measure is not how many customers you've got, but how closely you hold them. — Ron Kaufman