Richard Branson Staff Quotes & Sayings

Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image. — Richard Branson

Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the staff are motivated then the customers will be happy, and the shareholders will then benefit through the company's success. — Richard Branson

Learn to look after your staff first and the rest will follow — Richard Branson

If a chairman of a company visits Seattle, that chairman should take all the staff out in the evening and have a few drinks together, talk together and party together and not be embarrassed about the staff seeing the weaker side of you. — Richard Branson

If you look after your staff, they'll look after your customers. It's that simple. — Richard Branson

I am convinced that companies should put staff first, customers second and shareholders third - ultimately that's in the best interest of customers and shareholders. — Richard Branson

If you offer people a decent service, if you give them you know Internet access, if their phones are not cut off on the trains, you know if you have plugs where they can plug in their computers, and if you have a smiling, cheerful staff; and if you can travel really quickly, then you can make a success out of the rail business. — Richard Branson