Relationship With Client Quotes & Sayings

The first discount you give to a client marks the end of your business relationship — Pawel Grabowski

Using no control and using humor will build a relationship and make a dent to where the client puts the counselor in their quality world and then begins to relate and seek out the counselor. Effective therapy begins with the acceptance of the therapist into the client's quality world. — William Glasser

Any attorney with a conscience always speaks the truth. An attorney can and should practice law in a scrupulous manner, but some dishonest attorneys disregard ethical mandates in order to win. Unethical attorneys shape their clients stories, which is a fancy way of assisting them tell a fib. — Kilroy J. Oldster

An authentic coaching relationship gives the client personal choice and control. — Michael J. Marx

AT TRIGON I LEARNT business is all about people, so to ensure I had the first look at executive talent and could hire the best, I created my own recruitment company. I needed a temporary CFO at Emerald and was told about a recruitment consultant called Carmen Bailey. Within 10 minutes of meeting me, Carmen had asked more questions about my business and what drove and motivated me than anyone I had ever met. Carmen is a perfect example of someone who puts the client first. She is never transactional and for her it wasn't about finding me a contractor but, rather, about wanting to form a long-term sustainable relationship with my business. — Diane Foreman

Client-therapist disagreement about the goals and tasks of therapy may impair the therapeutic alliance. This issue is not restricted to group therapy. Client-therapist discrepancies on therapeutic factors also occur in individual psychotherapy. A large study of psychoanalytically oriented therapy found that clients attributed their successful therapy to relationship factors, whereas their therapists gave precedence to technical skills and techniques.84 In general, analytic therapists value the coming to consciousness of unconscious factors and the subsequent linkage between childhood experiences and present symptoms far more than do their clients, who deny the importance or even the existence of these elements in therapy; instead they emphasize the personal elements of the relationship and the encounter with a new, accepting type of authority figure. — Irvin D. Yalom

Unlike other relationships that have a purpose beyond themselves and are clearly delineated as such (dentist-patient, lawyer-client, teacher-student), the writer-subject relationship seems to depend for its life on a kind of fuzziness and murkiness, if not utter covertness, of purpose. If everybody put his cards on the table, the game would be over. The journalist must do his work in a kind of deliberately induced state of moral anarchy. — Janet Malcolm

The third facilitative aspect of the relationship is empathic understanding. This means that the therapist senses accurately the feelings and personal meanings that the client is experiencing and communicates this understanding to the client. When functioning best, the therapist is so much inside the private world of the other that he or she can clarify not only the meanings of which the client is aware but even those just below the level of awareness. This kind of sensitive, active listening is exceedingly rare in our lives. We think we listen, but very rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change that I know. — Carl R. Rogers

I think that designers have an incredibly broad creative repertoire. They solve. They create images of perfection for any number of clients. I could never do that. I'm my client. That's the difference between an artist and a designer; it's a client relationship. — Barbara Kruger

The relationship between a client must be 'we.' — Billy Baldwin

The essence of Relationship Selling is when we convert a customer into a client and the seller gains the status of a supplier. It is really a process of forming a business partnership, where each partner not only transacts business but is interdependent in a mutually beneficial relationship, with a common growth objective. Sales can be: B2B (Business to Business) B2C (Business to Consumer) Direct or indirect selling — Shiv Khera

My hope always when I am working with a new client is that I will cultivate a relationship with them: develop a dialogue and a way of working. This makes it easy for a star to trust you. — Brad Goreski

The relationship between a manufacturer and his advertising agency is almost as intimate as the relationship between a patient and his doctor. Make sure that you can life happily with your prospective client before you accept his account. — David Ogilvy

Practicing law in a general practice litigation firm can quickly sap an attorney's enthusiasm for life as well as their inner will to pursue their line of trade that they invested years of schooling qualifying to perform. In phone calls, an attorney listens to clients scream, cry, and curse, make wild accusations, and threatening to harm other people. Because the client is paying the firm, they feel entitled to act obscenely. — Kilroy J. Oldster

Coaching is effective self-expression in the coach/client relationship so that you catalyze your clients' manifestation of their own desired outcomes. — Patrick Williams

I consider therapy successful when the family members (or individual clients) have discovered ways to get what they need from their relationships with the people in their lives, so that their relationship with me is no longer necessary to sustain them. Like a chemical catalyst that facilitates a reaction between two other substances, the therapeutic relationship catalyzes the transformation of relationships in the lives of clients. But the real healing takes place not in the therapeutic relationship but in the client's relationships with significant others. — Joseph A. Micucci

Are you telling me that now the government is going after attorneys? They're going to put every attorney for everyone they think is a bad guy in jail? — Kenneth Eade

I believe that all learning is relational. Teachers who try to teach without first having created a positive relationship with their students may only be wasting much of their great knowledge. Establish an encouraging relationship with a child, and you can teach him or her almost anything. Establish a strong therapeutic alliance with your client, and he or she might even be willing to build new neuronal pathways that indicate that trust, love, and unconditional worth are possible for him or her too. — Elsie Jones-Smith

We know that negative reinforcement or punishment works well for behavior that should be eliminated. And we know from feedback theory that the best kind of feedback is descriptive because the client can then make the evaluation. These are valid guidelines but they don't solve some of the subtle issues that can arise in the relationship. — Edgar H Schein

THE DIFFERENCE If I buy a photocopier from you, I have made a transaction and am considered a customer. However, if I start buying all my office equipment from you, I have developed a relationship and have become a client. I have developed a relationship because of which I (the client) keep buying more and more. That's the difference between transactional and relationship selling. A salesperson's philosophy is reflected in his behavior and — Shiv Khera

A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly

Courtrooms are battlegrounds where society's bullies and the oppressed clash, where the victims of abusers seek recompense, and where parties cheated by scalawags seek retribution. Because of the high stakes involved, the parties are not always honest, and justice depends upon an array of factors including the prevailing case precedent, the skills of the legal advocates, and the merits of each party's claims and counterclaims. — Kilroy J. Oldster

Often it's a lack of time, not taste, that leads someone to hire a decorator. A good decorator/client relationship should be like a marriage. The time one puts in needs to be extensive. One needs to listen to them and understand what they like and how they live. — Nicholas Haslam

Mandatory auditor rotation is designed to address a potential conflict of interest between a public company and its auditor. Because an auditor is hired and paid by the public company it audits, the auditor's desire to maintain a good relationship with its client could conflict with its duty to rigorously question the client's financial statements. — Robert Pozen

In all death penalty cases, spending time with clients is important. Developing the trust of clients is not only necessary to manage the complexities of the litigation & deal with the stress of a potential execution; it's also key to effective advocacy. A client's life often depends on his lawyer's ability to create a mitigation narrative that contextualizes his poor decisions or violent behavior. Uncovering things about someone's background that no one has previously discovered--things that might be hard to discuss but are critically important--requires trust. Getting someone to acknowledge he has been the victim of child sexual abuse, neglect, or abandonment won't happen without the kind of comfort that takes hours and multiple visits to develop. Talking about sports, TV, popular culture, or anything else the client wants to discuss is absolutely appropriate to building a relationship that makes effective work possible. — Bryan Stevenson