Know Your Client Quotes & Sayings

It is unlikely that one ANP will serve as a constant throughout the person's life. Your client is, therefore, likely to have others besides the ones you know, or several who you might think of as "the host". Adults with dissociative disorders often have several ANPs from earlier stages of life inside. They usually have the same name but are of different ages. Sometimes, there are several current ANPs, each of whom assumes she or he is the "real" person and is amnesiac for the existence of the others. Their current knowledge and experience may overlap, while their other characteristics differ somewhat. This makes them glide easily from one to the other, and the therapist can easily miss the switch. p22 — Alison Miller

But he's also not your only client! Rule number one in business is to not ever let the big dog know how small the other dogs are. — Christina Lauren

It's not about you. It's about your customer. It's about your client. Use your strengths, yes, but remember, you're here to serve- not to self-actualize.
Of course you matter. But the most important successful people improve their own lives by improving others' lives. They help their customer solve its problem, They give their client something it doesn't know it was missing. That's where they focus their energy, talent, and brainpower.
The most valuable people in any job bring out the best in others. They make their boss look good. They help their teammates succeed. — Daniel H. Pink

I know you lawyers can with ease, Twist words and meanings as you please; That language, by your skill made pliant, Will bend to favour every client; That 'tis the fee directs the sense, To make out either side's pretense. — John Gay

Wolfe was going on. "I didn't have a client this morning, or even an hour ago, but now I have. Mr. Rowcliff's ferocious spasms, countenanced by you gentlemen, have made the challenge ineluctable. When Mr. Goodwin said that I was not concerned in this matter and that he was acting solely in his own personal interest, he was telling the truth. As you may know, he is not indifferent to those attributes of young women that constitute the chief reliance of our race in our gallant struggle against the menace of the insects. He is especially vulnerable to young women who possess not only those more obvious charms but also have a knack of stimulating his love of chivalry and adventure and his preoccupation with the picturesque and the passionate. — Rex Stout

Whether you struggle to remember a client's name, aspire to learn a new language, or are a student battling to prepare for the next test, this book is a must. I know of no other source that pulls together so much of what we know about the science of memory and couples it with practical, practicable advice. — Daniel T. Willingham

I hate the word universal, because I don't know exactly what it means. The question is, does it work for the client? Travelers was a diversified, financial conglomerate that did very well. The businesses had nothing to do with each other. — Jamie Dimon

In one way or another, almost every twentysomething client I have wonders, 'Will things work out for me?' The uncertainty behind that question is what makes twentysomething life so difficult, but it is also what makes twentysomething action so possible and so necessary. It's unsettling to not know the future and, in a way, even more daunting to consider that what we are doing with our twentysomething lives might be determining it. — Meg Jay

Be very clear about your own offerings so you know exactly what kind of client or customer you want to work with (and the ones you don't.) — Lisa A. Mininni

As you may already know, post-traumatic stress disorder is extremely complex. Each client has a unique, perhaps virtually unbelievable, set of experiences, and an almost equally set of reactions to those experiences. — Aphrodite Matsakis

The two waiters inside the cafe knew that theo ld man was a little drunk, and while he was a good client they knew that if he became too drunk he would leave without paying, so they kept watch on him.
Last week he tried to commit suicide," one waiter said.
Why?"
He was in despair."
What about?"
Nothing."
How do you know it was nothing."
He has plenty of money. — Ernest Hemingway,

The third facilitative aspect of the relationship is empathic understanding. This means that the therapist senses accurately the feelings and personal meanings that the client is experiencing and communicates this understanding to the client. When functioning best, the therapist is so much inside the private world of the other that he or she can clarify not only the meanings of which the client is aware but even those just below the level of awareness. This kind of sensitive, active listening is exceedingly rare in our lives. We think we listen, but very rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change that I know. — Carl R. Rogers

Such is the lunacy and unfairness of the system. Huver's witnesses, the ones testifying on behalf of the State, are cloaked with legitimacy, as if they've been sanctified by the authorities. Cops, experts, even snitches who've been washed and cleansed and spruced up in nice clothes, all take the stand and tell lies in a coordinated effort to have my client executed. But the witnesses who know the truth, and are telling it, are discounted immediately and made to look like fools. — John Grisham

A proposal is a document that says you understand your client's needs. It says you know how to help and that you can, and it sets the expectation for a better future. — Nathan Powell

I want my client's to know that they have my complete understanding, compassion and respect. I believe there can be no mis-takes in God and I assure clients that God is there for them and they have not been abandoned. I feel that God dwells within and is not an entity that is outside of ourselves. I feel there is absolutely a spiritual solution to every problem. I base my work on honesty, integrity, understanding and respect for the people I try to inspire. I utilize meditation and healing prayer to assist my clients. - Janice Newman, RScP — Janice Newman

The Client," said the Dean. "The Client. Think of that above all. He's the one to live in the house you build. Your only purpose is to serve him. You must aspire to give the proper artistic expression to his wishes. Isn't that all one can say on the subject?" "Well, I could say that I must aspire to build for my client the most comfortable, the most logical, the most beautiful house that can be built. I could say that I must try to sell him the best I have and also teach him to know the best. I could say it, but I won't. Because I don't intend to build in order to serve or help anyone. I don't intend to build in order to have clients. I intend to have clients in order to build. — Anonymous

Chances are that neither the client nor the agency will ever know very much about what role the ad has played in sales or profits of the client, either short-term or long-term. — Michael Schudson

I have sometimes said to a client: "If you are so in touch with your feelings from your abusive childhood, then you should know what abuse feels like. You should be able to remember how miserable it was to be cut down to nothing, to be put in fear, to be told that the abuse is your own fault. You should be less likely to abuse a woman, not more so, from having been through it." Once I make this point, he generally stops mentioning his terrible childhood; he only wants to draw attention to it if it's an excuse to stay the same, not if it's a reason to change. — Lundy Bancroft

It's never been an easy work for developers to create something unique which impresses the client and you know, this is what we call customization. — Anonymous

Lincoln found himself in a stifling courtroom one hot summer day, pleading his client's case. The opposing lawyer, in a concession to the oppressive heat, took off his coat and vest as the debate went on. The man's shirt had its buttons in the back, a style which was unusual even then. Lincoln looked at his opponent and sized up the man's apparel. Knowing that the rural jury disliked pretension of any kind, or any attempt to show superior social rank, he said: "Gentlemen of the jury, having justice on my side, I don't think you will be at all influenced by the gentleman's pretended knowledge of the law, when you see he does not even know which side of his shirt should be in front." The jury burst into laughter, and Lincoln won the case. — Rriiver Nyile

Winston, I don't know what I want, but I want you to go out and get it. When I see it, I'll know if it's what I thought I wanted. (Quoting a photography client.) — O. Winston Link

There are a lot of nice details that are exclusive to C. Wonder, which are the status C. Wonder gold buttons and the tassels. We want the customer and the loyal client to just really know that when they come to C. Wonder they're getting something that's super wearable but is also really luxurious. — Brad Goreski

Shortly after I began work with Teresa, I acquired another MPD client, a supposedly schizophrenic young man I will call Tony. He called in to the clinic on a day I was on telephone duty, saying he was having flashbacks of "ritual abuse." I did not yet know what that was. Tony became my client. He could be quite entertaining. I have a vivid memory of him as a three-year-old, "Tiny Tony," standing on his head on my office couch, and running down the hall to try unsuccessfully to make it to the bathroom. He had in his head the entire rock band of Guns'n'Roses, and I got to know Axl, the band leader, quite well. I remember the time Tony was in hospital and I went to visit him; Axl popped out and said, "Remember, we're schizophrenic in here! — Alison Miller

I was impressed by the scene in Apollo 13 where the astronauts request confirmation of their calculations and several people at Mission Control dive for their slide rules. For several months after that, my standard response to statements like "We must implement multi-processor object-oriented Java-based client-server technologies immediately!" was "You know, FORTRAN and slide rules put men on the moon and got them back safely multiple times."
Tended to shut them up, at least for a moment. — Matt Roberts

You know what my father said about innocent clients? ... He said the scariest client a lawyer will ever have is an innocent client. Because if you fuck up and he goes to prison, it'll scar you for life ... He said there is no in-between with an innocent client. No negotiation, no plea bargain, no middle ground. There's only one verdict. You have to put an NG up on the scoreboard. There's no other verdict but not guilty."
Levin nodded thoughtfully.
"The bottom line was my old man was a damn good lawyer and he didn't like having innocent clients," I said. "I'm not sure I do, either. — Michael Connelly

Never mind that. What's going on with you and Heath?"
Annabelle pulled a little wide-eyed innocence out of her rusty bag of college acting skills.
"What do you mean? Business."
"Don't give me that. We've been friends too long."
She switched to a furrowed brow. "He's my most important client. You know how much this means to me."
Molly wasn't buying it. "I've seen the way you look at him. Like he was a slot machine with triple sevens tattooed on his forehead. If you fall in love with him, I swear I'll never speak to
you again."
Annabelle nearly choked. She'd known Molly would be suspicious, but she hadn't expected an outright confrontation. "Are you nuts? Setting aside the fact that he treats me like a flunky, I'd never fall for a workaholic after what I've had to go through with my family." Falling in lust, however, was an entirely different matter.
"He has a calculator for a heart," Molly said.
"I thought you liked him. — Susan Elizabeth Phillips

When I start a piece of work with a client, I want to know two things straight away: why are they doing this work, and what do they want to achieve when it's finished. You may be surprised (though I'm not any more) to hear that in most cases no-one actually knows. — Donna Spencer

It's important to know that, unlike lawyers, land surveyors put the public interest first. That means we're not biased by our client - this means that the property line will be drawn in the most equitable position, regardless of which neighbor is paying the bill. — Mark Mason

I had this client I'll call Samuel. Not his real name. I saw him steadily for twenty years, usually twice a month. Over twenty years you really get to know someone. — Annie Sprinkle

We know that people are less open in conversations if the other conversant puts a cell phone on the table. Even if it's turned off. The sign is enough to close the mind and make a prospective client or lover less likely to do what you ask. As people realize this, they'll start putting away phones or turning them off. — Douglas Rushkoff

We know that negative reinforcement or punishment works well for behavior that should be eliminated. And we know from feedback theory that the best kind of feedback is descriptive because the client can then make the evaluation. These are valid guidelines but they don't solve some of the subtle issues that can arise in the relationship. — Edgar H Schein

I never saw anything like it. He was like the bit in the movie where Tom Cruise is a lawyer and he's decided he's really going to win this case, for the sake of justice and the American way, and that? And it's suddenly like bang-bang-bang - grabbing files off shelves and slamming them down on the desk and punching numbers in the telephone and shaking out the phone cord dramatically , and you know, snapping out instructions to all the assistants around the desk, like: "Get me all the phone records of the President of the United States for the last fifty years," and "Get me the names of every client who ever ate a banana," and "Let's get some Chinese take-out up here, on the double! — Jaclyn Moriarty

There will be no change in this firm's concern for client confidentiality.'
'Good.' She relaxed a little.
'But I like to know as much as possible about what I'm getting into before I start an investigation.'
It was her turn to raise her brows. 'I'm here because I was under the impression that one consults a private investigator when one does not wish to explain all the reasons why one needs that particular type of professional assistance. — Jayne Ann Krentz

There's this party tomorrow night. The client with all the ex-husbands is throwing it, and I've got to go. I know it's last minute, and that Fridays are really busy for you. I'm also sure it's going to be boring. Anyway, if you can't go, I completely understand. But if you don't come with me, I'll be forced to meet rich, eligible bachelors who may or may not have all their original teeth and hair."
I bit my nail as I waited for his answer, trying to prepare myself for the possibility he couldn't go.
"You're not really giving me much of a choice," Jake said. "Not when I know you've got a weakness for bald men with dentures. — Cindi Madsen

Winning awards is great. Everyone wants to put a feather in their cap but for me the ultimate validation comes when you're standing on top of a peak and the weather's moving in and you're trying to manage logistics with your client, whether its food, water, shelter, and really there's only one constant out there: I know the last person I'm going to get to take care of is myself, so my gear has got to work. I take a lot of pride in knowing Eddie Bauer makes the best gear out there. — Reggie Crist

With the way I worked, a client can give me everything they know about something, and then I go away and come back with advertising that knocks them out of their chair. They finally understand what kind of a company they are. — George Lois

You have interrupted me four times, Mr. Cramer. My tolerance is not infinite. You would say, of course, that the message would not be published, and in good faith, but your good faith isn't enough. No doubt Mrs. Nesbitt was assured that her name wouldn't become known, but it did. So I reserve the message. I was about to say, it wouldn't help you to find your murderer. Except for that one immaterial detail, you know all that I know, now that you have reached my client. As for what Mrs. Valdon hired me to do, that's manifest. I engaged to find the mother of the baby. They have been at that, and that alone, for more than three weeks - Mr. Goodwin, Mr. Panzer, Mr. Durkin, and Mr. Cather. You ask if I'm blocked. I am. I'm at my wit's end. — Rex Stout

It makes me ill how callously people talk about ripping their clients off I don't know of any illegal behavior, but will people push the envelope and pitch lucrative and complicated products to clients even if they are not the simplest investments or the ones most directly aligned with the client's goals? Absolutely. Every day, in fact. — Greg Smith

I became one of those annoying people who always say Ciao! Only I was extra annoying, since I would always explain where the word ciao comes from. (If you must know, it's an abbreviation of a phrase used by medieval Venetians as an intimate salutation: Sono il suo schiavo! Meaning: "I am your slave!") Just speaking these words made me feel sexy and happy. My divorce lawyer told me not to worry; she said she had one client (Korean by heritage) who, after a yucky divorce, legally changed her name to something Italian, just to feel sexy and happy again. — Elizabeth Gilbert

He [Pigpen] should know better than to ask questions he won't get answers to. He motions to my cell. "I could hack it and just find out."
Proved he could this afternoon after the two of us hacked into emails of someone who's been targeting a client. — Katie McGarry

I first read Freud's famous case study on hysteria based on his client Ida Bauer when I was in my twenties. It pissed me off so badly it haunted me for 25 years. But I had to wait to be a good enough writer to give Ida her voice back. And I had to go get my own first too. I not only know the case study inside and out, like most women, I lived a version of it. Maybe it's time for us to tell our versions. — Lidia Yuknavitch

It looks scary. And reminds me of the street that is usually the first we see in Vice City. You know after the first meeting when the guy plans to do his first job? The street on which the building of his first client is? Well, that particular street. — Ritika Chhabra

[In 2011 on Steve Jobs] He was the most amazing person I have ever know. He was a genius. He was an innovator. He was the best client we ever had. He was my friend. — Lee Clow

Not always, but a lot of the time, when you are doing a piece for someone else it becomes more "work" than joy. When I work for myself there is the pure joy of creating and I can work through the night and not even know it. On a commissioned piece you have to check yourself - be careful to do what the client wants. — Daniel H. Pink

Going to the doctor - at least this doctor - was like going to the hairdresser. The client (patient) has to let the professional know what she wants out of each visit. The patient is in charge. — Barry Schwartz

Well, I guess most people would only know me from The O.C. I did a few episodes of Gilmore Girls before that. I was also a client on a lot of lawyer shows. — Adam Brody

You know who doesn't get the death penalty? Crazy people. That's a defense in America. My client's crazy. He doesn't know what he did. Fine, then he doesn't know we're gonna kill him. If a guy's that retard, you put him the electric chair and tell him it's a ride. — Bobby Slayton

Tegan leans forward, pressing his lips to mine too quickly for my taste. "Because." Another kiss. "You're." Oh, one more. "My girl." Two kisses this time. "And it doesn't feel right for you to pay me for us to work out together. Because I want to be able to kiss you when I want and I can't do that if you're my client."
At least I think that's what he said. I'm not sure I caught anything after him telling me I'm his girl.
"I am? Your girl, I mean?"
He gives my waist a squeeze and I suck in my stomach. "I thought so, unless you're only using me for my make-out abilities."
"You're so -"
"Conceited. I know. But you like it. — Nyrae Dawn

I give the world thoughtful observations and considered theses, and it gives me back a dozen Kardashians. You know what's going to happen to my library when I sell it? Nothing. Flat nothing. It will probably go to some interior designer who will tell her client how authentic it is. But I'll be damned if a single one of the books are cracked open by their video-game-playing fucktard children! — Jade Chang