Quotes & Sayings About Key Performance Indicators

Most problems, decisions, and performances are multidimensional, but somehow the results have to be reduced to a few key indicators which are to be institutionally rewarded or penalized ... The need to reduce the indicators to a manageable few is based not only on the need to conserve the time (and sanity) of those who assign rewards and penalties, but also to provide those subject to these incentives with some objective indication of what their performance is expected to be and how it will be judged ... key indicators can never tell the whole story. — Thomas Sowell

You as the leader should have a Function Accountability Chart (FAC) to help CEOs and managers to see clearly the person who is accountable for each role and key positions. It should also show the metrics or key performance indicators assigned for each of the main functions of the business. Each item on the Profit & Loss, and Balance Sheet should be assigned to specific people who are accountable for these roles. Each team should know their responsibilities, accountabilities and who they are answerable — Emily Goldstein

I want us to be judged by the impact we have on the health of the people of Africa and the health of women. Improvements in the health of the people of Africa and the health of women are key indicators of the performance of WHO. This is a health organization for the whole world ... But we must focus our attention on the people in greatest need. — Margaret Chan