Quotes & Sayings About Happy Employees

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that. — Herb Kelleher

Most employees want to be involved in a successful business and most employees are happy for people running successful businesses to be paid a reasonable wage and a market rate for it, provided they understand the reason. What they hate most of all is pay for failure. — Stuart Rose

He was a self-righteous know-it-all who had the breath of a dung beetle, a gray ponytail he barely pulled together from the bozo ring of hair clinging to his balding, freckled dome, and loved to drink, of all things, tea. Usually it was some sickly sweet-smelling herbal crap that was made in the hippie wasteland of Boulder, Colorado. The box was festooned with the image of a happy, dancing bear in a field of multicolored flowers and the tea had some idiotic name like Tai Chai. After work one evening, I snatched the box of tea bags from the break room and changed the recipe. I wasn't really worried that any other employees would use one of the tea bags because NO ONE DRINKS FUCKING TEA AT WORK, especially not the totally useless, noncaffeinated fairy tears reserved for old maids to sip while they watch Murder, She Wrote in bed with their legion of cats. — Shane Kuhn

Happy employees ensure happy customers. And happy customers ensure happy shareholders - in that order. — Simon Sinek

Modern Australian trade unionism and the unionist that I am doesn't rely on a class war view that somehow that the interests of employees and managers are in two separate spheres and they're irreconcilable. I believe that when people can go to work and be happy, satisfied, engaged, where the employer is getting employees who feel their interests are aligned with the employer, you get productivity. This is the future of Australian workplaces. — Bill Shorten

Those activities which are not based numbers, Which are based on humans(Customers and Employees) is known as business. Numbers will ultimately increase if humans are happy who are involved. — Rakesh Wadhwani

The best way to make employees happy is to set realistic goals and achieve them. The big job is to make sure those small steps are pointing us in the right direction and demonstrate at the end of the year that they all add up to something pretty great. — Leila Janah

I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we're actually living in a special time where everyone's hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that it's actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits. — Tony Hsieh

When employees are happy, they are your very best ambassadors. — James Sinegal

We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive. — Akio Morita

As I saw it, our mandate was to foster a culture that would seek to keep our sightlines clear, even as we accepted that we were often trying to engage with and fix what we could not see. My hope was to make this culture so vigorous that it would survive when Pixar's founding members were long gone, enabling the company to continue producing original films that made money, yes, but also contributed positively to the world. That sounds like a lofty goal, but it was there for all of us from the beginning. We were blessed with a remarkable group of employees who valued change, risk, and the unknown and who wanted to rethink how we create. How could we enable the talents of these people, keep them happy, and not let the inevitable complexities that come with any collaborative endeavor undo us along the way? That was the job I assigned myself - and the one that still animates me to this day. — Ed Catmull

The uninitiated often assumed that undergraduate students were at the bottom rung, but undergrads were the paying customers, or at least their parents were. And paying customers needed to be kept happy. Grad students worked for the school as teaching and research assistants--TAs and RAs--but weren't really proper employees, and as such they weren't entitled to the benefits that, say, a cataloger in the Coffey Library received. Then there was the fact that they had to learn to leave behind passive studying and test taking, which was what most of them had been taught in their school careers up to that point, and learn how to actively attack research problems and come up with new ideas, all while being poorly paid. Like Helen had said, a not insignificant number of grad students left after a year instead of sticking around to work on obtaining their PhDs. Who could blame them? Industry paid more and had better benefits. — Neve Maslakovic

It is equally important to know if we have a happy and engaged workforce as it is to have a profitable bottom line. — Vern Dosch

Money is not the only thing that motivates employees. It's about making them happy. — Barbara Corcoran

The best motivation for anyone-including employees-is to hear or see our name as often and in as many places as possible. Our name is the most potent sound we can hear and see. If you want to motivate someone put their name up in lights and/or sing it from the rooftops! — Vicki Donlan

With my employees, if something is wrong and we can figure it out, okay, otherwise goodbye. Your employees are part of your success, so you have to share that, but the guests and the atmosphere have to be happy first. — Julie King

Loyal employees in any company create loyal customers, who in turn create happy shareholders. — Richard Branson

It is very rewarding when you see your employees happy and excited about the success of the company. When you introduce something new, a product in the world that gets really high marks and everyone loves using it and raves about it. You will feel very good about it. — Anousheh Ansari

If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works. — Herb Kelleher

It's the same in the office, the lab, the factory. Employees and coworkers are more productive, more loyal - satisfied and happy - when they are treated fairly, decently, and with dignity than when they are used and taken for granted, when they feel like no more than a tiny cog in a giant corporate wheel. — Wayne D. Dosick

And no business can possibly equate happy workers (community) with profit (effectiveness). Happy workers are much more productive workers and hence contribute to profit, but no organization is formed for the idea of pleasing its employees. — Harvey Pekar

Uncontainable is a love story. Kip and Sharon's love for each other, their precious family, their business journey of joy and, most of all, their pure and uncontainable love for their employees and their families is clear and happy proof that the future of business is building love cultures. Oh, and when you have love on the inside customers shower uncontainable love back at ya from the outside. Love on brother! — Roy Spence

A tough manager will have realistic quotas for his employees that he keeps to himself and aggressively stretch quotas, anywhere from ten percent higher to a lot more, which he imposes on his staff. If his people miss the stretch numbers but exceed the realistic goals, he's happy. If he's a superb manager, he knows how far they can stretch without breaking. — Twyla Tharp

What is good customer service about then?

One word: caring.

Bad customer service happens when the employee doesn't care.

You could chalk it up to low wages or getting paid regardless of results. But that's not it either.

Hiring managers need to do two things and two things only:

1. Hire employees that ALREADY care and are ALREADY motivated.

2. Repeat step 1.

When this is done, everything changes.

People are happy on both sides of the table.

Costs for management and training plummet — Richie Norton

Experience it forward. What employees experience, Customers will. The best marketing is happy, engaged employees. Your Customers will never be any happier than your employees. — John Dijulius

Those activities which are not concerned with numbers, but which are concerned with humans(Customers and Employees) is known as business. Numbers will ultimately increase if humans are happy who are involved in. — Rakesh Wadhwani