Quotes & Sayings About Customer Service Attitude

You know, young lady, it wouldn't hurt you to smile at your customers and thank them when they offer you their coupons. I don't think I've ever had such poor customer service. I don't have to shop here, especially with this kind of attitude. She was working herself up into a rage, her expression full of self-righteous indignation. — Rose Wynters

We will hire someone with less experience, less education, and less expertise, than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA. — Herb Kelleher

As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone. — Jon Jones