Customer Expectations Quotes & Sayings

There has been a fundamental paradigm shift. Today's customer expectations are: If i can imagine it, it simply has to be there; if not, I'll invent it myself' — Kim Williams

His facial hair served not just as a calendar but also as a mask, absorbing the stares of others while allowing him a little privacy in plain sight. "I can hide behind it, I can play to stereotypes and assumptions. One of the benefits of being labeled a hermit is that it permits me strange behavior. — Michael Finkel

I've been Obeahed by an Obeahman? Is this like how the Smurfs say they smurfing smurfed all the time? — Kendare Blake

Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image. — Richard Branson

Even great men can be corrupted — J. Edgar Hoover

Truly world-class firms are always examining their business processes and continuously seeking solutions to improve in key areas, such as lead time reduction, cost cutting, exceeding customer expectations, streamlining processes, shortening time to market for new products, and managing the global operation. — Daniel Baldwin

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways. — Richard Branson

Businesses are interacting with consumers to socialize rather than learn about customer expectations to in turn, deliver tangible value, improve product experiences, and invest in long-term relationships, — Brian Solis

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more. — Sam Walton

One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting. — Jeff Bezos

To be sure, Kennedy did not discount the importance of words in rallying the nation to meet its foreign and domestic challenges. Winston Churchill's powerful exhortations during World War II set a standard he had long admired. Kennedy was hardly unmindful of how important a great inaugural address could be. — Robert Dallek

Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service. — Bill Davidow

Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer. — Ed Robertson

I took a gamble in becoming an actor and my dream job has been realised. — Brendan Coyle

I took a gamble to exercise leadership without losing my feminine nature. — Michelle Bachelet

A fresh mind keeps the body fresh. — Edward Bulwer-Lytton, 1st Baron Lytton

The first step in exceeding your customer's expectations is to know those expectations. — Roy H. Williams

Normal?" he thought, "I have a genie in my closet! There's absolutely nothing normal about that!" "Yes, Mom?" he asked as calmly as he could manage as he opened the door. Stefan's mom looked over his shoulder at the messy room, shook her head slightly and decided to leave that fight for another day. She was here to tell Stefan the truth about the Magical Charms box and hopefully, he would forgive her. It had been an honest mistake after all. As she glanced around the room, Stefan stopped breathing and slowly followed her gaze over to the bed. Oh the relief! His blanket had fallen neatly over the Magical Charms box, completely concealing it. He let his breath out in a loud sigh. "Are you alright, Stefan? — Merriweather Hope

Don't come here again. Ever," he said, but instead of a threat, this sounded like a declaration of affection.
"Beckett, you can kiss my ass," Livia countered. "I'll be here if you need me - or if I need you."
Beckett winked before growling angrily, surveying the parking lot, and turning to go back inside. — Debra Anastasia

I am not sure prayer puts us in touch with God the way many people think it does
that we approach God as a supplicant, a beggar asking for favors, or as a customer presenting Him with a shopping list and asking what it will cost. Prayer is not primarily a matter of asking God to change things. If we come to understand what prayer can and should be, and rid ourselves of some unrealistic expectations, we will be better able to call on prayer, and on God, when we need them most. — Harold S. Kushner

If you want to be outstanding, stop meeting expectations, start exceeding them — Saji Ijiyemi

Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else. — W. Edwards Deming

The Uprighters called them names and promised them an eternity of agony in the next world for their eagerness to be comfortable in this one. But like Shmul S, the intestine-tied milkman, the Slouchers couldn't give a shit. — Jonathan Safran Foer

Service heroes strive to exceed the customer's expectations. — Marilyn Suttle

Whether you sell hamburgers or computers, we're all in the customer service business. Our goal must be to exceed our customers' expectations every day. — Dave Thomas

As an actor, I'm constantly striving to find the darkness in the lighter characters and the lightness in the darker characters. — Joel Edgerton

Thus the headstrong German Shepherd dog, Fritz, and Moritz, the Barbaryy ape, innocently and gallantly defending his mate, plunge Greece into a political void. — Louis De Bernieres