John Seddon Quotes
Maximizing The Ability To Handle Variety Is Central To Improving Service And Reducing Costs. The Systems Approach Employs The Ingenuity Of Workers In Managing And Improving The System. It Is Intelligent Use Of Intelligent People; It Is Adaptability Designed In, Enabling The Organization To Respond Effectively To Customer Demands. Workers
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But spectacular lies don't need to be perfect. They rely less on the liar's skill than on the listener's expectations and wishes. After Mark's dishonesty was exposed, I understood how — Siri Hustvedt