Ron Kaufman Quotes & Sayings

Tend your own garden: savor the blossoms, trim the weeds. — Ron Kaufman

Quality is a choice. Choose to make it better. — Ron Kaufman

If you were a customer, would you come back to buy your products or services? — Ron Kaufman

Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem. — Ron Kaufman

Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel. — Ron Kaufman

If you only give back what you get from other people, you're not giving as much as you can. — Ron Kaufman

Don't let doing enough be good enough. — Ron Kaufman

Create a compelling service vision. When people want to, they will. — Ron Kaufman

Give your customers what they want today, and help them see tomorrow. — Ron Kaufman

When something needs to be improved, take your medicine - fix it. — Ron Kaufman

Be confident enough to encourage confidence in others. — Ron Kaufman

Be the mirror in which people admire their true potential. — Ron Kaufman

Silent customers can be deadly. Encourage them to complain. — Ron Kaufman

Industry jargon may not be a language your customer understands. — Ron Kaufman

Things that are obvious don't need to be talked about. Things that are missing, do. — Ron Kaufman

A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers. — Ron Kaufman

The first step to delighting your customers is being there when they need you. — Ron Kaufman

Plans turn promises into results and dreams into realities. — Ron Kaufman

Q: When you are already in the lead, how do you to stay ahead? — Ron Kaufman

You can't find what doesn't exist, but you can create it. — Ron Kaufman

If customers say you're just 'all right', you've not done enough, you've failed to delight. — Ron Kaufman

No one ever delighted a customer by being 'good enough'. — Ron Kaufman

Your promise means more than the words you use to give it. — Ron Kaufman

The true measure of what you put in, is what's received on the other end. — Ron Kaufman

Testimonials describe what has been, and are a promise of what is to come. — Ron Kaufman

Your profits reflect the success of your customers. — Ron Kaufman

Words not kept break more than a promise. — Ron Kaufman

Enjoy your work so that others may enjoy the results. — Ron Kaufman

First be effective and then be efficient. — Ron Kaufman

Your approval gives others the confidence to serve, to learn, to try. — Ron Kaufman

What you did in the past is how you got to today. What you do today is how you will get to the future. — Ron Kaufman

What you want to be defines what you become. — Ron Kaufman

The most valuable person is the one who cherishes the value in others. — Ron Kaufman

Let your customers say, 'Well, here I am,' while you say, 'There you are!'. — Ron Kaufman

The shelter of excuses has a leaky roof. — Ron Kaufman

Are people being the least you expect of them, or the best they expect themselves to be? — Ron Kaufman

Greatness is not how you feel, it's how you make others feel. — Ron Kaufman

Intelligence is useful. Energy is valuable. Integrity is essential. — Ron Kaufman

Exceeding expectations is where satisfaction ends and loyalty begins. — Ron Kaufman

Without commitment, no price will be low enough. With commitment, no price will be too high. — Ron Kaufman

The cutting edge of service is always being honed and polished. — Ron Kaufman

Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good. — Ron Kaufman

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon. — Ron Kaufman

When you see the need, take the action. — Ron Kaufman

Are you doing only what you must or doing all you can? — Ron Kaufman

Customers pay a price, but they remember the value. — Ron Kaufman

Vision with action makes a powerful reality. — Ron Kaufman

If your customers have to ask you for it, you haven't been thinking far enough ahead. — Ron Kaufman

Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying? — Ron Kaufman

Employees are the key to your success with customers. Treat them well! — Ron Kaufman

Service is the ultimate edge. Keep it sharp. — Ron Kaufman

The only way to go further than you've been is to take an extra step. — Ron Kaufman

If they're going to remember the problem, make sure they remember it fondly. — Ron Kaufman

There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better. — Ron Kaufman

Always be kind in your heart, spirit and mind. — Ron Kaufman

To see like a customer, be like a customer. — Ron Kaufman

Make your upper limit, no limit. — Ron Kaufman

Crossing barriers can be as simple as a smile. — Ron Kaufman

Be the exception to the rule. It's the surest way to become exceptional. — Ron Kaufman

Every service problem is as an opportunity to show you care. — Ron Kaufman

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them. — Ron Kaufman

You cannot change what has already happened. You can always change the way you respond. — Ron Kaufman

If you turn your back on a customer, you turn your back on success. — Ron Kaufman

If you want to interest people, make them think. If you want to inspire people, make them feel. — Ron Kaufman

A great leader makes what is visible in their mind, visible to all. — Ron Kaufman

Meeting expectations is good. Exceeding expectations is better. — Ron Kaufman

When the customer makes contact, he does not want a quote. He wants a commitment. — Ron Kaufman

When only a little can be done, doing it becomes the greatest you can do. — Ron Kaufman

You are the person who determines what you do. That's a big responsibility. Make the most of it. — Ron Kaufman

Challenge your own status quo - before someone else does. — Ron Kaufman

Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them. — Ron Kaufman

When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort). — Ron Kaufman

You are as important as you make others feel. — Ron Kaufman

Unlimited efforts can produce unlimited results. — Ron Kaufman

Preparation clears a pathway for success. — Ron Kaufman

If you want to be the best, find the best in others. — Ron Kaufman

Don't wait. Tomorrow may be too late to do the things you can today. — Ron Kaufman

Acting after being asked is compliance. Acting without being asked is kindness. — Ron Kaufman

How much good can you do today? How much love can you give? How much care and kind attention? — Ron Kaufman

What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow. — Ron Kaufman

How can you learn more? By admiring what you've done right? Or by studying what you've done wrong? — Ron Kaufman

Compromise in your arguments, not in your expectations. — Ron Kaufman

Service skills are the foundation for your success. — Ron Kaufman

Constant acts of goodness are worth far more than rare acts of greatness. — Ron Kaufman

When your staff are 'information-rich', their information can make you rich! — Ron Kaufman

Good customers want good quality service. Great customers want it even more. — Ron Kaufman

It's fine to wait for an appropriate time, but it's inappropriate to wait forever. — Ron Kaufman

Only a well-oiled machine runs smoothly. — Ron Kaufman

Never rest on past success. Create something better. — Ron Kaufman

When a customer asks what no one else has ever asked, pay close attention. — Ron Kaufman

Service is taking action to create value for someone else. — Ron Kaufman

Say it with words. Show it with action. — Ron Kaufman

Making an honest mistake is acceptable. Failing to fix it is not. — Ron Kaufman

Always trust people and they may let you down. Always distrust people and you have let them down. — Ron Kaufman

Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes. — Ron Kaufman

Focus not on who you are, but on what you can do for others. — Ron Kaufman

What does your product really mean to the people who buy it? — Ron Kaufman

Always do what you can do instead of worrying about what you can't. — Ron Kaufman

Always aim for 100 percent and you'll always know where to improve. — Ron Kaufman

You can't stop change. Don't let it stop you. — Ron Kaufman