Jim Ambrose Quotes & Sayings

the right people to address an issue. Charge them with immediately deciding how it will be resolved. This will take some practice and persistence on your part. People will run into your office with routine problems. Each time this happens, you must determine whether you had a hand in causing the problem. If not, it is someone else's problem. Tell the person to go assemble the people who touched the process that resulted in the — Jim Ambrose