Quotes & Sayings About Total Quality Management

No nation has embraced Total Quality Management, e-commerce and e-government with greater enthusiasm than Dubai. Such innovations have given Dubai a competitive edge and an accelerated growth rate that few could match. — Abdul Aziz Al Ghurair

Theory of Evolution (Summary)
First, there were some amoebas. Deviant amoebas adapted better to the environment, thus becoming monkeys. Then came Total Quality Management. — Scott Adams

The more you hardwire a company on total quality management, the more it is going to hurt breakthrough innovation, — Vijay Govindarajan

W. Edwards Deming, the chief instigator of the Total Quality Management movement that revolutionized manufacturing, told a story about a company that used a variety of flammable products in its production process. Unsurprisingly, fires frequently broke out in its plants. But the president of the company didn't think he had a situation problem; he thought he had a person problem. He sent a letter to every one of the company's 10,500 employees, pleading with them to set fewer fires. Ahem. (What — Chip Heath