Suttle Quotes & Sayings

If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else. — Marilyn Suttle

For every dilemma, find at least three or four possible solutions. The creative process leads to better results. — Marilyn Suttle

Look for the positive qualities in your client's negative behavior. — Marilyn Suttle

People who work in an environment where doing their best is recognized have a better chance of feeling good about their work. — Marilyn Suttle

Michael Jordan was cut from his high school basketball team. Albert Einstein didn't speak until he was four years old and was considered not very bright. Oprah Winfrey was demoted from a news anchor job because she was thought to be unfit for television. Walt Disney was fired from a newspaper for lacking imagination. Thomas Edison was called stupid by his teachers. The Beatles were told they didn't have a great sound and rejected by Decca Recording Studios. Dr. Suess was rejected by twenty-seven publishers. Abraham Lincoln had a long list of failures, including eight election losses and a nervous breakdown. — Tim Suttle

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change. — Marilyn Suttle

Feelings have more to do with the story you tell yourself than the facts. — Marilyn Suttle

When you're busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer. — Marilyn Suttle

Moods can be contagious. Don't catch or spread a bad mood. — Marilyn Suttle

How you think about your customers influences how you respond to them. — Marilyn Suttle

Every interaction is a chance to strengthen the customer relationship. — Marilyn Suttle

i HAVE A STRONG UNDERSTANDING OF SUTTLE ENERGIES ,I MUST LEARN MORE, HOWEVER EVERYONE IS ASLEEP,AFRAID,I HAVE A GOOD IDEA ON HOW YHE PRAMID WAS BUILT HOWEVER I HAVE'NT ADEGREE [THE SITOM IS BROKE]IT USED TO BE A GOOD FEASIBLE IDEA WAS TRIED ,BUT BETEEWN,GOV,CHURCH,AN GOOD OLD FEARI'M AFRAID WE WILL ONLY NO GAS, COAL ,AN NUCLUER POWER THE UNWORLDLY FORCES DID'T GIVE US TECK THEY SHOWED US WHAT WAS ALREADY HERE AND HOW TO USE IT!WE NOT ANY SMARTER NOW THEN WE WERE THEN,GREED AND FEAR WILL ONLY PROVED SAFTY IN THE END TO THOSE FIEW WHO HAVE REMOVED THE LEAD SHADEDS THOSE WHO CONTROLL THE FEAR !IF WE WERE TO ACTUALLY LISTEN TO ONEANTHER KNOWAGE WILL DISOLVE FEAR ,BALANCEING THE POWER — Steven S. Long

Truth builds trust. — Marilyn Suttle

like every major shift in history, there will be those who find it difficult to deal with the changes," Winkler observed. "It's like a rising tide. The water comes in and then recedes. Floods in again and recedes. But each time, it rises a little higher. We have to keep our eyes on the place that marks our highest goal and refuse to let the receding waves drag us away from it. — Connie Suttle

Thus her reply with accent sweet renewd. If this be our condition, thus to dwell In narrow circuit strait'nd by a Foe, Suttle or violent, we not endu'd Single with like defence, wherever met, How are we happie, still in fear of harm? — John Milton

Notice the difference between being in control and needing control. — Marilyn Suttle

Get in touch with your passion and put it to work at work. — Marilyn Suttle

Choose actions that show the customer that they matter. — Marilyn Suttle

Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time. — Marilyn Suttle

Even your most loyal customers always have a choice about where to take their business. — Marilyn Suttle

After each customer interaction, notice if you gave them a "happy to see you" kind of experience. — Marilyn Suttle

Th' Angelic Guards ascended, mute and sad For Man, for of his state by this they knew, Much wondring how the suttle Fiend had stoln Entrance unseen. Soon as th' unwelcome news From Earth arriv'd at Heaven Gate, displeas'd All were who heard, dim sadness did not spare That time Celestial visages, yet mixt With pitie, violated not thir bliss. — John Milton

Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away. — Marilyn Suttle

Service heroes strive to exceed the customer's expectations. — Marilyn Suttle

Compassion is the shortcut to connection. — Marilyn Suttle

Your customers are responsible for your company's reason for existing. — Marilyn Suttle

When a customer is upset, remember that you're dealing with a person, not a problem. — Marilyn Suttle

Where the fuck did she go?" Jayson snarled, coming off his seat.

"Grocery shopping," Hank held up the note.

"Fuck," Bill grumbled.

"We told her she had to tell us. We didn't tell her we had to approve it," Hank sighed.

"You think she went to that store in Port A?" Bill asked.

"Probably not. She's pissed enough to go to China," Hank moaned. "And since she can speak the language, we'll probably have squid in the fridge when she gets back. — Connie Suttle

Customers are human and humans can view situations in unexpected ways. — Marilyn Suttle

Optimists move through life with a happy exterior. What happens on the inside shows up on the outside. — Marilyn Suttle

Cater to your customers' lifestyles. It will create instant rapport and a lasting sense of I belong here. — Marilyn Suttle

Ornate rhetorick taught out of the rule of Plato ... To which poetry would be made subsequent, or indeed rather precedent, as being less suttle and fine, but more simple, sensuous, and passionate. — John Milton

What do you think he looks like - when he's a werewolf? I gotta tell you, that Winkler dude scared the heck out of me." Winkler had become a huge, solid black wolf with gleaming golden eyes.

"He wouldn't have growled if Philip hadn't tried to touch him," Bryce pointed out.

"Philip's an ass."

"A general consensus," Bryce sighed. "I don't know that there's any hope for him. Can you see him working at Easy-Stop someday?"

It started as a snicker, but soon Keith was lying on his side and laughing uncontrollably. He could easily see Philip snapping rudely at the customers of a self-serve gas station and convenience store. — Connie Suttle