Share Of Customer Quotes & Sayings

How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive? — Simon Mainwaring

If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share? — Michael Dell

A stock certificate is not a tool, like a shovel, or a commodity, like a pound of cheese. What we sell a customer is not a share in a business, but a view of the Elysian Fields. A financier is a creative artist. Our function is to stimulate the imagination. We are poets! — Jean Giraudoux

I'm hoping that these next 20 years will show what we did 20 years ago in sequencing the first human genome, was the beginning of the health revolution that will have more positive impact in people's lives than any other health event in history. — Craig Venter

Traditional sales and marketing involves increasing market shares, which means selling as much of your product as you can to as many customers as possible. One-to-one marketing involves driving for a share of customer, which means ensuring that each individual customer who buys your product buys more product, buys only your brand, and is happy using your product instead of another to solve his problem. The true, current value of any one customer is a function of the customer's future purchases, across all the product lines, brands, and services offered by you. — Seth Godin

When you improve your product so it does the customer's job better, then you gain market share. — Clayton Christensen

It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does. — Gordon Bethune

It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value. — Gary Hamel

It's no accident that marketing professionals often describe it in military language: capturing market share, penetrating the customer base, defeating competitors. It can be declarative, propagandistic, uninvolving. But in its best moments it can also encapsulate a belief, a set of values, even a religion. — Tom Doctoroff

By being customer-focused instead of retail-focused, or factory-focused, a manufacturer or merchant can widely increase its offerings, thus increasing share of wallet. — Seth Godin

From the ancient Chinese commentators found in the Giles edition. Of these four, Giles' 1910 edition is the most scholarly and presents the reader an incredible amount of information concerning Sun Tzu's text, much more than any other translation. The Giles' edition of the ART OF WAR, as stated above, was a scholarly work. Dr. Giles was a leading sinologue at the time and an assistant in the Department — Sun Tzu

Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you're growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse - the key vital sign of a company. — Jack Welch

Well, I would have much preferred to have had a normal childhood. I would have loved it if my greatest dilemma, at 14, was whether to go to Benetton for my pullovers. I would have preferred not to have cried all the tears I have cried. — Marjane Satrapi

How do you develop your psychic abilities? Well, to begin with, naturally, you have to want to and believe that it is possible. — Frederick Lenz

Dutton, the home of Winnie the Pooh, would find a second identity as a home for gay fiction. — Christopher Bram

Cutting to the chase, I don't see Sting in WWE any time soon and especially not in the ring vs. the Undertaker in the Georgia Dome. I do think that Sting would be well served to explore potential marketing opportunities with WWE especially considering that all his 'greatest hits' which were in WCW are now owned by WWE. — Jim Ross

The new structure of the U.S. stock market had removed the big Wall Street banks from their historic, lucrative role as intermediary. At the same time it created, for any big bank, some unpleasant risks: that the customer would somehow figure out what was happening to his stock market orders. And that the technology might somehow go wrong. If the markets collapsed, or if another flash crash occurred, the high-frequency traders would not take 85 percent of the blame, or bear 85 percent of the costs of the inevitable lawsuits. The banks would bear the lion's share of the blame and the costs. The relationship of the big Wall Street banks to the high-frequency traders, when you thought about it, was a bit like the relationship of the entire society to the big Wall — Michael Lewis

Bad Dixie! No more sex for you! — Abigail Roux

Time and again they read the promise of failure in each other's eyes — Richard Yates

Chapter 1

I was sitting in Tina's Sunset Restaurant, watching the outriggers shuffle lazily through the clear waters of Sabang Bay, when Tomboy took a seat opposite me, ordered a San Miguel from Tina's daughter, and told me someone else had to die. It was five o'clock in the afternoon, there wasn't a cloud in the sky, and up until that point I'd been in a good mood.

I told him I didn't want to kill people anymore, that it was a part of my past I didn't want to be reminded of, and he replied that he understood all that, but once again we needed the money. 'It's just the way the cookie crumbles.' he added, with the sort of bullshit 'I share your suffering' expression an undertaker might give to one of his customer's relatives. Tomboy Darke was my business partner and a man with a cliche for every occasion, including murder. — Simon Kernick

If you want to gain market share at your competitor's expense - look for a customer that's suffering from too much complexity and simplify it. — Peter Cohan

Play every day. I don't know. I'm not sure what kind of advice I would give. You just have to do it every second that you can. — Drake Bell

It's odd to imagine, of course: you pass a car on a lonely rural highway; you sit beside a man in a diner and share views with him; you wait behind a customer checking into a motel, a friendly man with a winning smile and twinkling hazel eyes, who's happy to fill you in on his life's story and wants you to like him - odd to think this man is cruising around with a loaded pistol, making up his mind about which bank he'll soon rob.' - Richard Ford, Canada — Richard Ford