Service Loyalty Quotes & Sayings

True loyalty is that quality of service that grows under adversity and expands in defeat. Any street urchin can shout applause in victory, but it takes character to stand fast in defeat. One is noise - the other, loyalty. — Fielding H. Yost

The essence of samurai is not just service, but loyalty to his master, to a cause greater than himself. — Barry Eisler

I urge the enactment of a civil service law so explicit and so strong that no partisan official will dare evade it, basing all rewards, promotions and salaries solely on merit, on loyalty and industry in the public service. — Arthur Capper

Have always found it to be one of the more intriguing idiosyncrasies of the human condition that a problem that is handled quickly and effectively will almost always serve to generate more long-term customer loyalty than when the original service was delivered satisfactorily. — Richard Branson

Customers don't just want another cool product or service, they want to have an experience worth sharing — Bernard Kelvin Clive

Never leave your customers wondering. — Kevin Stirtz

Why did McNamara have such good figures? Why did McNamara have such good staff work and Ball such poor staff work? The next day Ball would angrily dispatch his staff to come up with the figures, to find out how McNamara had gotten them, and the staff would burrow away and occasionally find that one of the reasons that Ball did not have comparable figures was that they did not always exist. McNamara had invented them, he dissembled even within the bureaucracy, though, of course, always for a good cause. It was part of his sense of service. He believed in what he did, and thus the morality of it was assured, and everything else fell into place. It was all right to lie and dissemble for the right causes. It was part of service, loyalty to the President, not to the nation, not to colleagues, it was a very special bureaucratic-corporate definition of integrity; you could do almost anything you wanted as long as it served your superior. — David Halberstam

I've come up through the ranks of this parliamentary party and let me tell you the principles that have guided me on that journey since my first election 25 years ago: Loyalty to the party, service to our country and a determination to always do my best for the people. They are principles that still guide me. — Brian Cowen

Honesty is a principle. Service is a principle. Love is a principle. Hard work is a principle. Respect, gratitude, moderation, fairness, integrity, loyalty, and responsibility are principles. There are dozens and dozens more. They are not hard to identify. Just as a compass always points to true north, your heart will recognize true principles ... — Sean Covey

The best gifts to give: To your friend, loyalty; To your enemy, forgiveness; To your boss, service; To a child, a good example; To your parents, gratitude and devotion; To your mate, love and faithfulness; To all men and women, charity. — Oren Arnold

Are you kidding? I was so cute, you'll have to wear special glasses. Oh, hey, I just remembered the 4-H pledge
'I pledge my head to clearer thinking, my heart to greater loyalty, my hands to larger service, and my health to better living, for my club, my community, my country and my world.'"
Cath closed her eyes. "Where are those glasses? — Rainbow Rowell

To Stanley Ager, the gift of human "service" was no one-way loyalty. He clearly gave his all to the families he served but, though he was almost too polite to state this, his expectation of loyalty in return was implicit. — Stanley Ager

Capitalize on charm by continually captivating your customer. — Ryan Lilly

Patriotism is a salt against rottenness, a glorious spur to high endeavour; it recovers the half-obliterated virtue of loyalty, calls every man to service, and ennobles great and small alike. — Percy Dearmer

You're not hurt, Watson? For God's sake, say that you are not hurt!
It was worth a wound
it was worth many wounds
to know the depth of loyalty and love which lay behind that cold mask. The clear, hard eyes were dimmed for a moment, and the firm lips were shaking. For the one and only time I caught a glimpse of a great heart as well as of a great brain. All my years of humble but single-minded service culminated in that moment of revelation. — Arthur Conan Doyle

The course of time, all of Apple's competitors lost their WHY. Now all those companies define themselves by WHAT they do: we make computers. They turned from companies with a cause into companies that sold products. And when that happens, price, quality, service and features become the primary currency to motivate a purchase decision. At that point a company and its products have ostensibly become commodities. As any company forced to compete on price, quality, service or features alone can attest, it is very hard to differentiate for any period of time or build loyalty on those factors alone. — Simon Sinek

By treating patients like customers, as nurse Amy Bozeman pointed out in a Scrubs magazine article, hospitals succumb to the ingrained cultural notion that the customer is always right. "Now we are told as nurses that our patients are customers, and that we need to provide excellent service so they will maintain loyalty to our hospitals," Bozeman wrote. "The patient is NOT always right. They just don't have the knowledge and training." Some hospitals have hired "customer service representatives," but empowering these nonmedical employees to pander to patients' whims can backfire. Comfort is not always the same thing as healthcare. As Bozeman suggested, when representatives give warm blankets to feverish patients or complimentary milk shakes to patients who are not supposed to eat, and nurses take them away, patients are not going to give high marks to the nurses. — Alexandra Robbins

Help!"
This was my last cry. My mouth filled with water, I struggled against being drawn the abyss. Suddenly my clothes were seized by a strong hand, and I felt myself quickly drawn up to the surface of the sea; and I heard, yes, I heard these words pronounced in my ear:
"If master would be so good as to lean on my shoulder, master would swim with much greater ease."
I seized with one hand my faithful Conseil's arm.
"Is it you?" said I, "you?"
"Myself," answered Conseil; "and waiting master's orders."
"That shock threw you as well as me in the sea?"
"No; but, being in my master's service, I followed him."
The worthy fellow thought that was but natural. — Jules Verne

No sovereign, no court, no personal loyalty, no aristocracy, no church, no clergy, no army, no diplomatic service, no country gentlemen, no palaces, no castles, nor manors, nor old country-houses, nor parsonages, nor thatched cottages nor ivied ruins no cathedrals, nor abbeys, nor little Norman churches no great Universities nor public schools
no Oxford, nor Eton, nor Harrow no literature, no novels, no museums, no pictures, no political society, no sporting class
no Epsom nor Ascot Some such list as that might be drawn up of the absent things in American life. — Henry James

Make it easy for your customers to do talk to you. — Kevin Stirtz

We fight for a vision of the world that is both traditional and Faustian, that allies enrootment and disinstallation, the citizen's freedom and imperial service to the community-as-a-people, passionate creativity and critical reason, an unshakeable loyalty and an adventurous curiosity (WWF 267) — Guillaume Faye

When I consider the state of things in our fief, I find that those who hold positions and receive official stipends are incapable of the utmost in loyalty and patriotic service. Loyalty of the usual sort-perhaps, but if it is true loyalty and service you seek, then you must abandon this fief and plan a grass-roots uprising. — Yoshida Shoin

Service heroes strive to exceed the customer's expectations. — Marilyn Suttle

A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers. — Lisa Gansky

Behold your new mistress, my wife," he pronounced, "and know that when she
bids you, I have bidden you. What service you render her, you are rendering me. What loyalty you give or withhold from her, you give or withhold from me!"
-Royce Westmoreland — Judith McNaught

If you will only consider, you will remember many a person of whom the world never heard and will never hear, whose years have been as full of generosity, loyalty to duty, faith in God, fidelity to every day's work, as those of Franklin or Garfield, Lincoln or Emerson. They, also, have put their hands to the plough and have not looked back. Having made up their minds to what ought to be done, they did not hesitate, did not procrastinate, did not worry or grow anxious, but faithfully performed the duty of the hour. They had faith in Providence, and so did with their might what their hands found to do. They gave, and it was given to them again, "full measure, pressed down and running over." They did good, hoping for nothing again, and the reward came in lives full of content; in cheerfulness, peace, and satisfaction. — James Clarke

A king does not abide within his tent while his men bleed and die upon the field. A king does not dine while his men go hungry, nor sleep when they stand at watch upon the wall. A king does not command his men's loyalty through fear nor purchase it with gold; he earns their love by the sweat of his own back and the pains he endures for their sake. That which comprises the harshest burden, a king lifts first and sets down last. A king does not require service of those he leads but provides it to them ... A king does not expend his substance to enslave men, but by his conduct and example makes them free. — Steven Pressfield

Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them. — Kevin Stirtz

It's simple: Happy customers reward you with their loyalty. Exceptional customer service converts into customer loyalty. It converts into raving fans who will praise your team on Twitter, and Facebook, and talk about their experience over lunch with friends. There is no greater marketing for your product than happy, surprised, raving fans, and no reason you can't start now. — Sarah Hatter

When a customer is upset, remember that you're dealing with a person, not a problem. — Marilyn Suttle

By my count, the Deputy Prime Minister has sworn an oath of loyalty and service to Her Majesty no fewer than four times in the last two years, yet he has used his position as a minister of the Crown as a podium from which to rail against our history and our heritage. The minister says that instead of the monarchy he would prefer an entirely Canadian institution, but he fails to recognize that the monarchy is as Canadian as the House of Commons itself. — Elsie Wayne

Make sure your business is creating a service experience so good that it demands loyalty. — Steve Maraboli

When you put yourself in the customer's shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty. — Steve Maraboli

Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty. — Jim Bush

The success of this Government, and thus the success of our Nation, depends in the last analysis upon the quality.of our career services. The legislation enacted by the Congress, as well as the decisions made by me and by the department and agency heads, must all be implemented by the career men and women in the Federal service. In foreign affairs, national defense, science and technology, and a host of other fields, they face problems of unprecedented importance and perplexity. We are all dependent on their sense of loyalty and responsibility as well as their competence and energy. — John F. Kennedy