Quotes & Sayings About Service In Business

All great human deeds both consume and transform their doers. Consider an athlete,or a scientist, or an independent business creator. in service of their goals they lay down time and energy and many other choices and pleasures; in return, they become most truly themselves. A false destiny may be spotted by the fact that it consumes without transforming, without giving back the enlarged self. Becoming a parent is one of these basic human transformational deeds. By this act, we change our fundamental relationship with the universe- if nothing else, we lose our place as the pinnacle and end-point of evolution, and become a mere link. The demands of motherhood especially consume the old self, and replace it with something new, often better and wiser, sometimes wearier or disillusioned, or tense and terrified, certainly more self-knowing, but never the same again. — Lois McMaster Bujold

If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune. — Jim Rohn

The bosses of the Democratic party and the bosses of the Republican party alike have a closer grip than ever before on the party machines in the States and in the Nation. This crooked control of both the old parties by the beneficiaries of political and business privilege renders it hopeless to expect any far-reaching and fundamental service from either. — Theodore Roosevelt

In so far as the church nurtures the schizophrenic Christian, the church herself contributes to the very process of dismemberment which it is her specific business to check and counter. For the church's function is properly to reconstitute the concept and the reality of the fill man, faculties, and forces blended and united in the service of God. The church's mission as the continuing vehicle of divine incarnation is precisely that- to build and rebuild the unified Body made and remade in the image of the Father. The mind of man must be won for God. — Harry Blamires

Henry Ford has several times sneered at unproductive stockholders ... Well, now. Let's see. Who made Henry Ford's own automobile company possible? The stockholders who originally advanced money to him. Who makes it possible for you and me to be carried to and from business by train or street car? Stockholders ... Who made our vast telephone and telegraph service possible? Stockholders ... Were stockholders all over the country to withdraw their capital from the enterprises in which they are invested, there would be a panic ... on a scale never before known. — B.C. Forbes

It's for management to enthuse & motivate employees towards excellence in service; the profit incentive doesn't last — Phil Harding

In many ways, the U.S. bureaucracy has moved away from the Weberian ideal of an energetic and efficient organization staffed by people chosen for their ability and technical knowledge. The system as a whole is less merit-based: rather than coming from top schools, 45 percent of recent new hires to the federal service are veterans, as mandated by Congress. And a number of surveys of the federal work force paint a depressing picture. According to the scholar Paul Light, "Federal employees appear to be more motivated by compensation than mission, ensnared in careers that cannot compete with business and nonprofits, troubled by the lack of resources to do their jobs, dissatisfied with the rewards for a job well done and the lack of consequences for a job done poorly, and unwilling to trust their own organizations. — Anonymous

The business of the artist is not to escape from his material medium or bully it, but to serve it; but to serve it, he must love it. If he does so, he will realise that in its service is perfect freedom. — Dorothy L. Sayers

When the business interests ... pushed through the first installment of civil service reform in 1883, they expected that they would be able to control both political parties equally. — Carroll Quigley

Ultimately, the purpose of a certification is to establish a particular level of proficiency in a discipline. Unfortunately, "social media" in and of itself, is not a discipline. Digital crisis management, on the other hand, is. So are digital customer service and online community management. This means that a certification program that focuses on social media without addressing each specific business function adapted to social media won't end up certifying anyone in much of anything. — Olivier J. Blanchard

European languages and a Google app can now turn your words into a foreign language, either in text form or as an electronic voice. Skype, an internet-telephony service, said recently that it would offer much the same (in English and Spanish only). But claims that such technological marvels will spell the end of old-fashioned translation businesses are premature. Software can give the gist of a foreign tongue, but for business use (if executives are sensible), rough is not enough. And polyglot programs are a pinprick in a vast industry. The business of translation, interpreting and software localisation (revising websites, apps and the like for use in a foreign language) generates revenues of $37 billion a year, reckons Common Sense Advisory (CSA), a consulting firm. — Anonymous

Look for the positive qualities in your client's negative behavior. — Marilyn Suttle

A COnNeCtworker is a networker who is always taking into account the needs of others. Approaching people with a service attitude to bring them value and build a relationship. Then when that person is looking for a reliable service provider in a particular industry, they will pick the COnNeCtworker. — Michele Jennae

One plus one makes two but two monologues do not make a dialogue. Of all the traits, characteristics, attributes and habits of today's customers, the one that has serious consequences for businesses is this - today's customer does not want to be just spoken to. She wants to be engaged in a dialogue. Today's consumer expects to be part of the conversation about the product and/or service on offer. Today's customer does not want to be fed with advertisements. Collaboration is what excites today's customer. — J. N. HALM

How's your business doing?"

"What business would that be, Jimmy?"

"The escort service." I try to stifle my laugh, but to no avail. Chelsea slaps me across my arm. It stings, but I don't show it. I can't let her know that she still affects me in any way. — Heidi McLaughlin

The government in business may waste time and money without rendering service. In the end the public pays in taxes. The corporation cannot waste or it will fall. It cannot make unfair rulings or give high-handed, expensive service, for there are not enough people willing to accept inferior service to make a volume of business that will pay dividends. — Henry Ford

I have invested at least 20 years in business and my own reputation. I'm excited to come into public service, because I think I have something to offer and to contribute. In no way will I put myself in a position of undoing what's taken 20 years to build. — Nigel S. Wright

The relationship between nurturance and moral self-interest can be seen most clearly in nurturant forms of business practice. It involves the humane treatment of employees, the creation of a safe and humane workplace, social and ecological responsibility, fairness in hiring and promotion, the building of a work community, the development of excellent communication between employees and management and between the company and its customers, opportunities for employee self-development, a positive role in the larger community, scrupulous honesty, a regard for one's customers and for the public, and excellent customer service. Policies such as these have increased the productivity and success of many businesses. They are models of how Nurturant Parent morality can function to help businesses be successful and to allow owners, investors, and employees to seek their self-interest within this moral system. Moral — George Lakoff

New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction. — W. Edwards Deming

The CNN international is a different service - it is even more leftist and anti-American than CNN is. That's their business, that's fine, but it can't be getting any revenue. There is no cable network that I know of anywhere in the world other than in America that pays them for their products. — Rupert Murdoch

Part of America's industrial problems is the aim of its corporate managers. Most American executives think they are in the business to make money, rather than products or service. The Japanese corporate credo, on the other hand, is that a company should become the world's most efficient provider of whatever product and service it offers. Once it becomes the world leader and continues to offer good products, profits follow. — W. Edwards Deming

Having the ability to be brutally honest with yourself is the greatest challenge you face when creating a business model. Too often we oversell ourselves on the quality of the idea, service, or product. We don't provide an honest assessment of how we fit in the market, why customers will buy from us, and at what price. — Mark Cuban

Customers expect richer experiences when they come into contact with our brands and richer experiences come from having rich dialogue. Businesses that refuse to become more open to rich dialogues with their customers will be punished badly. Businesses that are keen on only feeding customers with information without opening channels for customer feedback will soon find themselves left behind. Survival in these times calls for rich dialogue for richer experiences. — J. N. HALM

In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets. — J. N. HALM

Immerse yourself in the customer's world and get to know their struggles and triumphs inside out. — Dane Brookes

What is happening on the inside, is reflected on the outside. If you lack the confidence, you very well may feel pushy in selling your product or service. If you lack a clear plan on exactly how to grow your business, you're going to play it safe rather than do what it takes. If you feel desperate, your prospect no doubt will feel your push. If you're unclear about your exact target market, then implementing focused marketing will be nearly impossible because you don't know where your target market hangs out, their preferences, and even what and where they buy. The more you nurture your inner entrepreneur, the more it affects the outcomes of your business. — Lisa A. Mininni

There's this notion out there - and it's a categorically false notion - that the only business model in the service industry is the minimum-wage business model. I say phooey to that. You go to a Costco store, and you see people there who've been working there for years and years. They're making $15, $20 an hour, plus health benefits. — Thomas Perez

I began to expand my personal service in the church, and to search more diligently for a closer relationship with God among my different business, professional and political interests. — Jimmy Carter

Things that need to be dealt with right away. This might include correspondence from his office or business associates, bills, legal documents, and the like. He subsequently performed a fine sort of things to be dealt with today versus in the next few days. Things that are important but can wait. We called this the abeyance pile. This might include investment reports that needed to be reviewed, articles he might want to read, reminders for periodic service on an automobile, invitations to parties or functions that were some time off in the future, and so on. Things that are not important and can wait, but should still be kept. This was mostly product catalogues, holiday cards, and magazines. Things to be thrown out. — Daniel J. Levitin

Open-source software shows the potential of social norms. In the case of Linux and other collaborative projects, you can post a problem about a bug on one of the bulletin boards and see how fast someone, or often many people, will react to your request and fix the software-using their own leisure time. Could you pay for this level of service? Most likely. But if you had to hire people of the same caliber they would cost you an arm and a leg. Rather, people in these communities are happy to give their time to society at large (for which they get the same social benefits we all get from helping a friend paint a room). What can we learn from this that is applicable to the business world? There are social rewards that strongly motivate behavior-and one of the least used in corporate life is the encouragement of social rewards and reputation. — Dan Ariely

I couldn't miss the irony, not as a forty-two-year-old native of the segregated South, still fighting to earn respect in the color-conscious world of American business. How often had my parents and grandparents, other family members and friends, and I myself been directed to the back door of a bus, a restaurant, or a theater because we were considered second class, even after paying a first-class price for service! But that night we were treated to courtesies that even President Nixon could not enjoy: entering through the lobby, approaching the front desk, quietly registering, and being assisted to our room by the highly trained wait staff. A familiar portion of a Bible verse came to mind. The last shall be first and the first last (Matt. 20:16). — John Barfield

Whether you sell hamburgers or computers, we're all in the customer service business. Our goal must be to exceed our customers' expectations every day. — Dave Thomas

Great companies know that customer relationships in these times call for more than just having a great product (or service) backed by a great sales team. Customers have to be wooed until they fall so deeply in love with your offering that they will ward off advances from potential suitors. No matter how well you perform as a business, there are little things that can cause the relationship with your customers to suffer. The companies, products and/or services that we love are those that "touch" us in the right places at the right times. After all, that is what "romancing" the customer is all about - feeing your way to the customer's heart. — J. N. HALM

There are two kinds of second class men in business. There is the man who puts money first and service second. There is the man who puts service first and money second, who never has any money. The first class man in business is the man who is made up out of rolling the other two kinds into one man and working them together. — Gerald Stanley Lee

The collective sign of relief heaved on V-J Day ought to have inspired Hollywood to release a flood of "happily ever after" films. But some victors didn't feel too good about their spoils. They'd seen too much by then. Too much warfare, too much poverty, too much greed, all in the service of rapacious progress. A bundle of unfinished business lingered from the Depression - nagging questions about ingrained venality, mean human nature, and the way unchecked urban growth threw society dangerously out of whack. Writers and directors responded by delivering gritty, bitter dramas that slapped our romantic illusions in the face and put the boot to the throat of the smug bourgeoisie. Still, plenty of us took it - and liked it. — Eddie Muller

I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially. — Tony Hsieh

My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough. — Kumar Mangalam Birla

The code-of-ethics playlist:
o Treat your colleagues, family, and friends with respect, dignity, fairness, and courtesy.
o Pride yourself in the diversity of your experience and know that you have a lot to offer.
o Commit to creating and supporting a world that is free of discrimination, harassment, and retaliation.
o Have balance in your life and help others to do the same.
o Invest in yourself, achieve ongoing enhancement of your skills, and continually upgrade your abilities.
o Be approachable, listen carefully, and look people directly in the eyes when speaking.
o Be involved, know what is expected from you, and let others know what is expected from them.
o Recognize and acknowledge achievement.
o Celebrate, relive, and communicate your successes on an ongoing basis. — Lorii Myers

Other flash-sales companies have tried to copy Vente-Privee's business model, but the company's success continues thanks to its abiding passion for customer service, as seen in its perennial awards for providing the best customer service of any French-based online company and its determination to provide choices. — Bill Price

Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply? — Ken Blanchard

l'after-shave, le badge, le barbeque, le best-seller, le blue-jean, le blues, le bluff, le box-office, le break, le bridge, le bulldozer, le business, le cake, la call-girl, le cashflow, le check-in, le chewing-gum, le club, le cocktail, la cover-girl, le cover-story, le dancing, le design, le discount, le do-it-yourself, le doping, le fan, le fast-food, le feedback, le freezer, le gadget, le gangster, le gay, le hall, le handicap, le hold-up, le jogging, l'interview, le joker, le kidnapping, le kit, le knock-out, le label, le leader, le look, le manager, le marketing, le must, les news, le parking, le pickpocket, le pipeline, le planning, le playboy, le prime time, le pub, le puzzle, se relaxer, le self-service, le software, le snack, le slogan, le steak, le stress, le sweatshirt, le toaster and le week-end. — Alexis Munier

Because I didn't have much money, I bought a small shop that fit my budget. The previous six owners had closed their business in three years. The store had no people traffic and, because of that, I was able to focus on figuring out how to provide a better service to each and every one of the customers that did come through. — Do Won Chang

We're in the service business by nature, but when we can transition that into ownership things, we love it. Our clients love it, too. We get deluged with offers to get involved with this or that. Silver Lake helps us funnel those opportunities. — Patrick Whitesell

We're all in the service business. If you hire me to do a job I expect everybody else to be where I am. A little bit of crazy is good. It keeps things - balanced. — Nia Long

I have a few business ideas (that I'm going to advertise in High Times, amongst other places), and one of them is a service in which I offer to eat and describe pork to kosher people. — David Cross

I got into this business through my girlfriend Denisha. She's a specialist, provides a service for clients who find it hard to connect with women. Just 'cause you're housebound or in a wheelchair, doesn't mean your sex drive's gone. — Sarah Lotz

If you create and market a product or service through a business that is in alignment with your personality, capitalizes on your history, incorporates your experiences, harnesses your talents, optimizes your strengths, complements your weaknesses, honors your life's purpose, and moves you towards the conquest of your own fears, there is ABSOLUTELY NO WAY that anyone in this or any other universe can offer the same value that you do! — Walt F.J. Goodridge

Art is a service, not a product. Created beauty is a relationship, and a relationship with the Holy at that. Reducing such work to 'content' is like praying in swear words. End of Sermon. Back to business. — John Perry Barlow

Pitkin untwisted to his normal position, focusing on Wolfe from under his brows. He sniffed. "You see what I mean when I say that life is nothing but bookkeeping?" Wolfe nodded. "It's not too recondite for me. How about Miss Eads? Wasn't her position essentially the same as Mrs. Jaffee's? Wasn't she also a parasite? Or had the interest she had recently shown in the business made her an earner?" "No. That was no service to the corporation. It was an interference." "Then she had earned nothing?" "That's right." "And deserved nothing?" "That's right. — Rex Stout

Ministers are sent forth by Christ to their people on his business, are his servants and messengers; and, when they have finished their service, they must return to their master to give him an account of what they have done, and of the entertainment they have had in performing their ministry. Thus we find, in Luke xiv. 16-21, that when the servant who was sent forth to call the guests to the great supper had done his errand, and finished his appointed service, he returned to his master, and gave him an account of what he had done, and of the entertainment he had received. And when the master, being angry, sent his servant to others, he returns again, and gives his master an account of his conduct and success. — Jonathan Edwards

I determined absolutely that never would I join a company in which finance came before the work or in which bankers or financiers had a part. And further that, if there were no way to get started in the kind of business that I thought could be managed in the interest of the public, then I simply would not get started at all. For my own short experience, together with what I saw going on around me, was quite enough proof that business as a mere money-making game was not worth giving much thought to and was distinctly no place for a man who wanted to accomplish anything. Also it did not seem to me to be the way to make money. I have yet to have it demonstrated that it is the way. For the only foundation of real business is service. — Henry Ford

While Washington pays lip service to the challenges facing small businesses, it repeatedly chooses its own expansion over results. In effect, government has become a huge silent partner in all businesses, often taking a majority of the profits and forcing many unprofitable business decisions without the risk that it will be fired. — David Malpass

The future belongs to brands that do more than pay lip-service to real dialogue and recognise that their customers want them to believe in something. — James Murdoch

You are in the business of serving other people as you stand in the service of your destiny and express yourself through your work. — Michael Port

That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations
not just business , but government service, the universities. These people don't find their jobs interesting. — Peter Drucker

I have never known a concern to make a decided success that did not do good, honest work, and even in these days of fiercest competition, when everything would seem to be a matter of price, there lies still at the root of great business success the very much more important factor of quality. The effect of attention to quality, upon every man in the service, from the president of the concern down to the humblest laborer, cannot be overestimated. — Andrew Carnegie

There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences. — Jim Bush

Business leaders should provide expertise in service of our country. My predecessors at GE have done so, as have leaders of many other great American companies. — Jeffrey R. Immelt

Every service had a price. Every object a value. If someone made you a sword, you paid him the appropriate amount or traded something of equal value with him. If a man saved your life, you either paid him the amount you considered that life worth, or you saved his in return. Until either of those things was transacted, you were in his debt. It was business. And if Balthazar believed in anything with religious fervor, it was that. — Seth Grahame-Smith

Customers are human and humans can view situations in unexpected ways. — Marilyn Suttle

We cannot afford to have any large section of the business world in doubt whether they have broken the laws or not, and we cannot let the laws become a dead letter through vagueness. In this view it is clear that an administrative commission can render invaluable service. — John Bates Clark

The main qualities that had earned him this universal respect in the service were, first, an extreme indulgence towards people, based on his awareness of his own shortcomings; second, a perfect liberalism, not the sort he read about in the newspapers, but the sort he had in his blood, which made him treat all people, whatever their rank or status, in a perfectly equal and identical way; and, third - most important - a perfect indifference to the business he was occupied with, owing to which he never got carried away and never made mistakes. — Leo Tolstoy

Making Money online is not the easiest, That's why my business grows daily with people who need my service. I will help you understand in a simple way how to cut out all the middle men and increase daily business in less than 1 hour per day. — Biancco Gardner

'Sir' Richard Branson may be the Julian Assange of British business, in that both believe the world revolves around them. Hence Branson's decision to set up an air service between Manchester and London, above the route of the train line that's been taken from him. — Simon Hoggart

Both learned and unlearned young men seldom go to church, and in general do not attend to their spiritual education, looking upon it as unnecessary and giving themselves up to worldly vanity. Attention must be paid to this. It is the fruit of pride ... They consider attendance at church and Divine service as the business of the common people and women, forgetting that, in the temple, Angels officiate with trembling, together with men, and regard this as their highest bliss. — John Of Kronstadt

When you put yourself in the customer's shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty. — Steve Maraboli

My understanding from talking to a lot of people in the business has been that it used to be that a newspaper was considered a community service. Now they're being run as profit centers, and they're trying to get pretty high profit margins. As a result, investigative reporting has been seen as a problem. — Craig Newmark

People do not want more noise in their social media streams. They want entertainment, uplifting conversations, and products that last. Most importantly, they want to be taken seriously. — Cendrine Marrouat

I think the most important reason for our success is that very early in our quest into globalisation, we invested in people - and we have done that consistently and particularly in the service business. — Azim Premji

We're in the Customer Service business - we just happen to provide airline transportation. — Colleen Barrett

I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt to "buy" a new culture of improved productivity, quality, morale, and customer service with strong speeches, smile training, and external interventions, or through mergers, acquisitions, and friendly or unfriendly takeovers. But they ignore the low-trust climate produced by such manipulations. When these methods don't work, they look for other Personality Ethic techniques that will - all the time ignoring and violating the natural principles and processes on which a high-trust culture is based. — Stephen R. Covey

Think of your career as your ministry. Make your work an expression of love, in service to mankind. Within the worldly illusion, we all have different jobs. Some of us are artists, some of us are business people, some of us are scientists. But in the real world that lies beyond all this, we all have the same job: to minister to human hearts. — Marianne Williamson

The more I am in a position to be tried in faith with reference to my body, my family, my service for the Lord, my business, etc., the more shall I have opportunity of seeing God's help and deliverance; and every fresh instance, in which He helps and delivers me, will tend towards the increase of my faith. — George Muller

There's no "get rich quick." There's no "overnight success."

However, this doesn't mean that when you decide to start a business that you're just starting. You could start making new money tomorrow.

I was fishing with my son and taught him that you can't catch a fish unless your line is in the water. A truth my dad once taught me.
You may have spent years learning a skill or creating a product or service that you just simply haven't thought to monetize. Like leaving a fishing pole on the ground along side the river, but not having your line in the water yet.

All you need to create a new stream of income is to make something consumable and offer it at a price that someone will pay.

If you're not making offers, you're not making money.

Get your line in the water! — Richie Norton

In their lapels the insignia of lodges and service clubs, places where they can go and, by a weight of numbers of little worried men, reassure themselves that business is noble and not the curious ritualized thievery they know it is; that business men are intelligent in spite of the records of their stupidity; that they are kind and charitable in spite of the principles of sound business; that their lives are rich instead of the thin tiresome routines they know; and that a time is coming when they will not be afraid any more. — John Steinbeck

Once the day's work starts there is little chance to walk, to ride or to take part in a game. Taking walks or rides early in the morning is a lonesome business, and the inevitable Secret Service guard when the president leaves the White House grounds is not enlivening company. — Herbert Hoover

It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while. — Napoleon Hill

As far as other important people go, university president Richard Levin believes "there are many ways to contribute to the well-being of society, and there are many forms of public service." He rejects the notion that "people who choose a business career aren't interested in being public-spirited," asserting that "what's outstanding about Yale graduates is that whatever career they choose, they end up being active participants in the civic life of the communities in which they live. — Marina Keegan

I grew up assuming that I would be in public service. I never planned to be in business. — Chris Whittle

In almost every professional field, in business and in the arts and sciences, women are still treated as second-class citizens. It would be a great service to tell girls who plan to work in society to expect this subtle, uncomfortable discrimination
tell them not to be quiet, and hope it will go away, but fight it. A girl should not expect special privileges because of her sex, but neither should she "adjust" to prejudice and discrimination — Betty Friedan

According to my judgement the most important point to be attended to is this: above all things see to it that your souls are happy in the Lord. Other things may press upon you, the Lord's work may even have urgent claims upon your attention, but I deliberately repeat, it is of supreme and paramount importance that you should seek above all things to have your souls truly happy in God Himself! Day by day seek to make this the most important business of your life. This has been my firm and settled condition for the last five and thirty years. For the first four years after my conversion I knew not its vast importance, but now after much experience I specially commend this point to the notice of my younger brethren and sisters in Christ: the secret of all true effectual service is joy in God, having experimental acquaintance and fellowship with God Himself. — George Muller

If I have my way, I'm going to dissolve the Forest Service. They're in the business of harvesting trees and they're not harvesting trees, so why have them anymore? — Don Young

I look at each day as a chance to move one notch above yesterday - whether it's in service quality, delivery, speed, or any other aspect of the business. — Daniel Snyder

The government is commonly conceptualized as a business. If it is seen as a service industry, taxes can be seen as payment for services provided to the public. Those services can include protection (by the military, the criminal justice system, and regulatory agencies), adjudication of disputes (by the judiciary and other agencies), social insurance (as in Social Security and Medicare and various "safety nets"), and so on. Under — George Lakoff

When I came back into show business in '88 after spending 20-odd years in the civil service, it wasn't planned. — Pete Best

Oh, and another change from your system: our prisons are now privately owned and operated." "Really?" West asked, frowning. "I thought governments in my time experimented with privatizing prisons and it didn't work very well." "That's because those prisons weren't really 'private.' They were still paid for by government tax dollars and operated as government-enforced monopolies. They didn't have to compete to provide the best service at the best price. Of course they were almost as inefficiently-run as ones operated directly by government. "Now criminals can choose the prison they wish to live in, and must pay the costs themselves. This means that prisons compete to provide the best care at the lowest prices. They cannot abuse prisoners without being sued and going out of business, and they cannot overcharge or no one will choose their services. — Beth Cody

A disruptive innovation is a technologically simple innovation in the form of a product, service, or business model that takes root in a tier of the market that is unattractive to the established leaders in an industry. — Clayton Christensen

How can you be of service to something other than your own ego and bank account, in a business that's inherently narcissistic? — Billy Porter

A business is successful to the extent that it provides a product or service that contributes to happiness in all of its forms. — Mihaly Csikszentmihalyi

Running a service-oriented business means you have to accept whoever comes through the door. No matter who comes in, unless they're really awful, you have to greet them with a friendly smile on your face. — Haruki Murakami

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers. — Ron Kaufman

Companies that make keys, credit card companies, any company in the service business - anything to do with a consumer is probably a software company. — Michael J. Saylor

Book publishers needed only to listen to Jeff Bezos himself to have their fears stoked. Amazon's founder repeatedly suggested he had little reverence for the old "gatekeepers" of the media, whose business models were forged during the analogue age and whose function it was to review content and then subjectively decide what the public got to consume. This was to be a new age of creative surplus, where it was easy for anyone to create something, find an audience, and allow the market to determine the proper economic reward. "Even well meaning gatekeepers slow innovation," Bezos wrote in his 2011 letter to shareholders. "When a platform is self-service, even the improbable ideas can get tried, because there's no expert gatekeeper ready to say 'that will never work!' And guess what - many of those improbable ideas do work, and society is the beneficiary of that diversity. — Brad Stone

I don't think you can create effectively toward expectation. I'm not in the service business. — Nic Pizzolatto

In the 1992 election, Mr. Clinton raised discrete fortunes from a gorgeous mosaic of diversity and correctness. From David Mixner and the gays he wrung immense sums on the promise of lifting the ban on homosexual service in "the military" - a promise he betrayed with his repellent "don't ask, don't tell" policy. From a variety of feminist circles he took even larger totals for what was dubbed "The Year of the Woman," while he and his wife applauded Anita Hill for her bravery in "speaking out" about funny business behind the file cabinets. — Christopher Hitchens

As a good Christian should consider every place as holy, because God is there, so he should look upon every part of his life as a matter of holiness, because it is offered unto God. The profession of a clergyman is a holy profession, because it is a ministration in holy things, an attendance at the alter. But worldly business is to be made holy unto the Lord, by being done as a service unto Him, and in conformity to His Divine will. — William Law

Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public. — James Cash Penney

The fate of your company is in the hands of your people. Train them well. — Roy H. Williams

[May] this civic and social landmark [the Washington, D.C., Jewish Community Center] ... be a constant reminder of the inspiring service that has been rendered to civilization by men and women of the Jewish faith. May [visitors] recall the long array of those who have been eminent in statecraft, in science, in literature, in art, in the professions, in business, in finance, in philanthropy and in the spiritual life of the world. — Calvin Coolidge

You know, public service is serious enough on its own, and what I've found is if you take yourself take yourself too seriously in this business, you'll lose sight of what it is that you're trying to get done. So I mean I've tried to have the proper mix of being a serious public servant, but also still being a regular guy. — Michael Nutter