Service Business Quotes & Sayings

The bosses of the Democratic party and the bosses of the Republican party alike have a closer grip than ever before on the party machines in the States and in the Nation. This crooked control of both the old parties by the beneficiaries of political and business privilege renders it hopeless to expect any far-reaching and fundamental service from either. — Theodore Roosevelt

Forbes describes how Daniel Kahneman, a Nobel Prize-winning psychologist, discovered that "people would rather do business with a person they like and trust rather than someone they don't, even if the likeable person is offering a lower quality product or service at a higher price. — Sally Hogshead

In so far as the church nurtures the schizophrenic Christian, the church herself contributes to the very process of dismemberment which it is her specific business to check and counter. For the church's function is properly to reconstitute the concept and the reality of the fill man, faculties, and forces blended and united in the service of God. The church's mission as the continuing vehicle of divine incarnation is precisely that- to build and rebuild the unified Body made and remade in the image of the Father. The mind of man must be won for God. — Harry Blamires

It's for management to enthuse & motivate employees towards excellence in service; the profit incentive doesn't last — Phil Harding

If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else. — Marilyn Suttle

The business of the artist is not to escape from his material medium or bully it, but to serve it; but to serve it, he must love it. If he does so, he will realise that in its service is perfect freedom. — Dorothy L. Sayers

European languages and a Google app can now turn your words into a foreign language, either in text form or as an electronic voice. Skype, an internet-telephony service, said recently that it would offer much the same (in English and Spanish only). But claims that such technological marvels will spell the end of old-fashioned translation businesses are premature. Software can give the gist of a foreign tongue, but for business use (if executives are sensible), rough is not enough. And polyglot programs are a pinprick in a vast industry. The business of translation, interpreting and software localisation (revising websites, apps and the like for use in a foreign language) generates revenues of $37 billion a year, reckons Common Sense Advisory (CSA), a consulting firm. — Anonymous

Focus very clearly on a few small things. The purpose of a business is to give someone something that they want. Have a product or service that's really excellent. What can you offer that no one else can offer and will satisfy them at a higher level than what anyone else can? — Brian Tracy

One plus one makes two but two monologues do not make a dialogue. Of all the traits, characteristics, attributes and habits of today's customers, the one that has serious consequences for businesses is this - today's customer does not want to be just spoken to. She wants to be engaged in a dialogue. Today's consumer expects to be part of the conversation about the product and/or service on offer. Today's customer does not want to be fed with advertisements. Collaboration is what excites today's customer. — J. N. HALM

There is no way of making a business successful that can vie with the policy of promoting those who render exceptional service. — Andrew Carnegie

Customer Romance does not just happen; neither is it dependent on just providing product or service for customers, nor is it a puzzling set of practices. Rather, it occurs as a result of a deliberate, thoughtful plan of action. Companies that are known to provide the best customer experiences have philosophies that guide them to take actions their competitors do not even dream of. — J. N. HALM

At the end of the day, if you have a great product and service paired with the wrong pricing strategy / business model, you don't have a business. — Richie Norton

Having the ability to be brutally honest with yourself is the greatest challenge you face when creating a business model. Too often we oversell ourselves on the quality of the idea, service, or product. We don't provide an honest assessment of how we fit in the market, why customers will buy from us, and at what price. — Mark Cuban

Those who deal with customers on a regular basis should be circumspect whenever they open their "traps." It is better not to say anything at all than to say, and later, pay! — J. N. HALM

Connectivity doesn't just mean you get a lot more chances to deliver messages about customer service and pricing plans. This isn't one-sided. It enables people to talk back. — James Murdoch

Customers expect richer experiences when they come into contact with our brands and richer experiences come from having rich dialogue. Businesses that refuse to become more open to rich dialogues with their customers will be punished badly. Businesses that are keen on only feeding customers with information without opening channels for customer feedback will soon find themselves left behind. Survival in these times calls for rich dialogue for richer experiences. — J. N. HALM

We at Sun Cellular will definitely continue our consistent business policy of offering the best value for consumers' money. Yes, we shall offer the most affordable but reliable service. — John Gokongwei

When you're busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer. — Marilyn Suttle

What is happening on the inside, is reflected on the outside. If you lack the confidence, you very well may feel pushy in selling your product or service. If you lack a clear plan on exactly how to grow your business, you're going to play it safe rather than do what it takes. If you feel desperate, your prospect no doubt will feel your push. If you're unclear about your exact target market, then implementing focused marketing will be nearly impossible because you don't know where your target market hangs out, their preferences, and even what and where they buy. The more you nurture your inner entrepreneur, the more it affects the outcomes of your business. — Lisa A. Mininni

Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public. — James Cash Penney

The fate of your company is in the hands of your people. Train them well. — Roy H. Williams

I don't think you can create effectively toward expectation. I'm not in the service business. — Nic Pizzolatto

The most successful businesses have leaders that see the correlation between customer service and sales ... not as separate departments, but as complimentary components for growth. — Steve Maraboli

[May] this civic and social landmark [the Washington, D.C., Jewish Community Center] ... be a constant reminder of the inspiring service that has been rendered to civilization by men and women of the Jewish faith. May [visitors] recall the long array of those who have been eminent in statecraft, in science, in literature, in art, in the professions, in business, in finance, in philanthropy and in the spiritual life of the world. — Calvin Coolidge

You know, public service is serious enough on its own, and what I've found is if you take yourself take yourself too seriously in this business, you'll lose sight of what it is that you're trying to get done. So I mean I've tried to have the proper mix of being a serious public servant, but also still being a regular guy. — Michael Nutter

People do not want more noise in their social media streams. They want entertainment, uplifting conversations, and products that last. Most importantly, they want to be taken seriously. — Cendrine Marrouat

All selling should spring from service — Rasheed Ogunlaru

I missed so many opportunities along the way to do what I wanted to do because I didn't have the confidence to tell myself, much less anybody else, 'Yes, this is the business I wanted to be a part of, and not feeling that I had the talent ... and letting it go all the way through Notre Dame and then through two years of Navy service. — Regis Philbin

Business leaders should provide expertise in service of our country. My predecessors at GE have done so, as have leaders of many other great American companies. — Jeffrey R. Immelt

Every service had a price. Every object a value. If someone made you a sword, you paid him the appropriate amount or traded something of equal value with him. If a man saved your life, you either paid him the amount you considered that life worth, or you saved his in return. Until either of those things was transacted, you were in his debt. It was business. And if Balthazar believed in anything with religious fervor, it was that. — Seth Grahame-Smith

My friend, nearly all major purchases and decisions are made by people for emotional reasons and your goal as an honest salesperson is to prove how your product or service
can help your clients feel the way they want to feel, because your product or service will deliver the results for them that they need to solve their problems now. — Clay Clark

Doing business is all about providing a good product or service to your customers. A good businessman is he who knows that what is successful today may not be so tomorrow. Technology changes so fast, and so do people's needs and wants. That's why it would do well for a businessman to know how to adapt to change. He must constantly reinvent the business, or it won't last. — Andrew Tan

The way you react to challenging situations will say a lot about you. Actually, it will make or break your business. — Cendrine Marrouat

How can you be of service to something other than your own ego and bank account, in a business that's inherently narcissistic? — Billy Porter

Customers, like spouses, can be at your beck and call if you give them what they need, when they need it and how they need it. Massage their ego and you have them by the heart. — J. N. HALM

Oh, and another change from your system: our prisons are now privately owned and operated." "Really?" West asked, frowning. "I thought governments in my time experimented with privatizing prisons and it didn't work very well." "That's because those prisons weren't really 'private.' They were still paid for by government tax dollars and operated as government-enforced monopolies. They didn't have to compete to provide the best service at the best price. Of course they were almost as inefficiently-run as ones operated directly by government. "Now criminals can choose the prison they wish to live in, and must pay the costs themselves. This means that prisons compete to provide the best care at the lowest prices. They cannot abuse prisoners without being sued and going out of business, and they cannot overcharge or no one will choose their services. — Beth Cody

The consumers are asking for, they lose their office. Their task is service to the consumer. Profit and loss are the instruments by means of which the consumers keep a tight rein on all business activities. — Ludwig Von Mises

It was a precept of Pythagoras, that when we enter into the temple to worship God , we must not so much as speak or think of any worldly business, lest we make God's service an idle ,perfunctory, and lazy recreation. The same I may say of closet prayer. — Thomas Brooks

3. The putting of service before profit. Without a profit, business cannot extend. There is nothing inherently wrong about making a profit. Well-conducted business enterprise cannot fail to return a profit, but profit must and inevitably will come as a reward for good service. It cannot be the basis - it must be the result of service. — Henry Ford

Customer service is all about FEELINGS! I am of the opinion that customer service is actually FEELINGS MANAGEMENT. — J. N. HALM

Building a business is a creative act. Few of us realize when we start out that we are creating not only a company but a culture. That's because it's usually not planned. It just happens. While everyone is focused on something else, making sales, providing service, sending out invoices, a little community springs up. It has its own unspoken customs, traditions, modes of dress and speech, and rules of behavior. By the time you become aware of it, the culture is often well established and it will probably be a reflection of your personality. — Jack Daly

Commitment to ourselves, our families, and our business is paramount to being successful. Human should be committed to rolling out great products, services and initiatives that impact those personal and professionals encounters which cross our path. — Sameh Elsayed

A disruptive innovation is a technologically simple innovation in the form of a product, service, or business model that takes root in a tier of the market that is unattractive to the established leaders in an industry. — Clayton Christensen

Anything a customer can do for themselves is where service stops and relevance begins. — Jim Blasingame

As a good Christian should consider every place as holy, because God is there, so he should look upon every part of his life as a matter of holiness, because it is offered unto God. The profession of a clergyman is a holy profession, because it is a ministration in holy things, an attendance at the alter. But worldly business is to be made holy unto the Lord, by being done as a service unto Him, and in conformity to His Divine will. — William Law

If you want your fridge-freezer and your car and a nice house and asphalt on the roads and a health service, then thank the weapons business. Thank the war economy that drives us to this. — Jasper Fforde

What is more important is that Foreign Service Officers understand business, about the needs of U.S. business and how to help U.S. companies make the right connections abroad. — Lawrence Eagleburger

A business is successful to the extent that it provides a product or service that contributes to happiness in all of its forms. — Mihaly Csikszentmihalyi

Service is not something you do. It is something you are. — Stella Payton

I grew up assuming that I would be in public service. I never planned to be in business. — Chris Whittle

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers. — Ron Kaufman

Companies that make keys, credit card companies, any company in the service business - anything to do with a consumer is probably a software company. — Michael J. Saylor

Book publishers needed only to listen to Jeff Bezos himself to have their fears stoked. Amazon's founder repeatedly suggested he had little reverence for the old "gatekeepers" of the media, whose business models were forged during the analogue age and whose function it was to review content and then subjectively decide what the public got to consume. This was to be a new age of creative surplus, where it was easy for anyone to create something, find an audience, and allow the market to determine the proper economic reward. "Even well meaning gatekeepers slow innovation," Bezos wrote in his 2011 letter to shareholders. "When a platform is self-service, even the improbable ideas can get tried, because there's no expert gatekeeper ready to say 'that will never work!' And guess what - many of those improbable ideas do work, and society is the beneficiary of that diversity. — Brad Stone

We cannot afford to have any large section of the business world in doubt whether they have broken the laws or not, and we cannot let the laws become a dead letter through vagueness. In this view it is clear that an administrative commission can render invaluable service. — John Bates Clark

In the 1992 election, Mr. Clinton raised discrete fortunes from a gorgeous mosaic of diversity and correctness. From David Mixner and the gays he wrung immense sums on the promise of lifting the ban on homosexual service in "the military" - a promise he betrayed with his repellent "don't ask, don't tell" policy. From a variety of feminist circles he took even larger totals for what was dubbed "The Year of the Woman," while he and his wife applauded Anita Hill for her bravery in "speaking out" about funny business behind the file cabinets. — Christopher Hitchens

In their lapels the insignia of lodges and service clubs, places where they can go and, by a weight of numbers of little worried men, reassure themselves that business is noble and not the curious ritualized thievery they know it is; that business men are intelligent in spite of the records of their stupidity; that they are kind and charitable in spite of the principles of sound business; that their lives are rich instead of the thin tiresome routines they know; and that a time is coming when they will not be afraid any more. — John Steinbeck

We're in the Customer Service business - we just happen to provide airline transportation. — Colleen Barrett

The median startup is a business that's capitalized with about $25,000. The financing of that business comes from the entrepreneur's savings. The business is a retail or personal service business, a hair salon or a clothing store, that kind of thing. — Scott Shane

Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service. — Susan Ward

I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt to "buy" a new culture of improved productivity, quality, morale, and customer service with strong speeches, smile training, and external interventions, or through mergers, acquisitions, and friendly or unfriendly takeovers. But they ignore the low-trust climate produced by such manipulations. When these methods don't work, they look for other Personality Ethic techniques that will - all the time ignoring and violating the natural principles and processes on which a high-trust culture is based. — Stephen R. Covey

Think of your career as your ministry. Make your work an expression of love, in service to mankind. Within the worldly illusion, we all have different jobs. Some of us are artists, some of us are business people, some of us are scientists. But in the real world that lies beyond all this, we all have the same job: to minister to human hearts. — Marianne Williamson

Beware of that profound enemy of the free enterprise system who pays lip-service to free competition, but also labels every antitrust prosecution as a persecution. — Franklin D. Roosevelt

We must recognize that "happy" is not a business goal. Service providers pursue "happy." Leaders pursue growth, competitive advantage, mission enhancement, and cost management. — Tina Nunno

The more I am in a position to be tried in faith with reference to my body, my family, my service for the Lord, my business, etc., the more shall I have opportunity of seeing God's help and deliverance; and every fresh instance, in which He helps and delivers me, will tend towards the increase of my faith. — George Muller

Other bands gave us lip service, but when it came down to it they kind of backed off. That was a little disheartening. But I respect them. That's their business. — Mike McCready

My financial service business is the absolute best thing I have done to empower the poor. I run many charities and fight many political causes, but my financial service company is the greatest gift I've given. — Russell Simmons

There's no "get rich quick." There's no "overnight success."

However, this doesn't mean that when you decide to start a business that you're just starting. You could start making new money tomorrow.

I was fishing with my son and taught him that you can't catch a fish unless your line is in the water. A truth my dad once taught me.
You may have spent years learning a skill or creating a product or service that you just simply haven't thought to monetize. Like leaving a fishing pole on the ground along side the river, but not having your line in the water yet.

All you need to create a new stream of income is to make something consumable and offer it at a price that someone will pay.

If you're not making offers, you're not making money.

Get your line in the water! — Richie Norton

I think the most important reason for our success is that very early in our quest into globalisation, we invested in people - and we have done that consistently and particularly in the service business. — Azim Premji

Once the day's work starts there is little chance to walk, to ride or to take part in a game. Taking walks or rides early in the morning is a lonesome business, and the inevitable Secret Service guard when the president leaves the White House grounds is not enlivening company. — Herbert Hoover

I object to publishers: the one service they have done me is to teach me to do without them. They combine commercial rascality with artistic touchiness and pettishness, without being either good business men or fine judges of literature. — George Bernard Shaw

Business is not financial science, it's about trading.. buying and selling. It's about creating a product or service so good that people will pay for it. — Anita Roddick

It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while. — Napoleon Hill

As far as other important people go, university president Richard Levin believes "there are many ways to contribute to the well-being of society, and there are many forms of public service." He rejects the notion that "people who choose a business career aren't interested in being public-spirited," asserting that "what's outstanding about Yale graduates is that whatever career they choose, they end up being active participants in the civic life of the communities in which they live. — Marina Keegan

Rewards for good service should not be deferred a single day. — Sun Tzu

While paying attention to positive and negative feedback is very important, it is not enough. What also matters is acknowledging and responding to this feedback. This is how you nurture your relationship with your audience. — Cendrine Marrouat

I don't want to do business with those who don't make a profit, because they can't give the best service. — Richard Bach

The essence of a successful business is really quite simple. It is your ability to offer a product or service that people will pay for at a price sufficiently above your costs, ideally three or four or five times your cost, thereby giving you a profit that enables you to buy and to offer more products and services. — Brian Tracy

Everybody sells something to somebody every day, whether it's a product, a service or just a case of making sure that they get their own way. — Chris Murray

Find a bigger enemy than just a rival brand. It can be bad design. It can be time. It can be pollution. It can be ugliness. It can be bad service. It can be landfill. It can be complexity. But pick your enemy well. It will drive you forward. — David Hieatt

Customers are human and humans can view situations in unexpected ways. — Marilyn Suttle

But money spent while manic doesn't fit into the Internal Revenue Service concept of medical expense or business loss. So after mania, when most depressed, you're given excellent reason to be even more so. — Kay Redfield Jamison

Our customers are not our competitors. We compete for them, not with them. — T Jay Taylor

You begin with the Problem, or the need you're addressing. Then you proceed to the Solution, your product or service that fulfills the need. The Market is the target customers to whom you will offer your solution. Finally, Business is all about the ways you're going to capture that market. — Chris Lipp

l'after-shave, le badge, le barbeque, le best-seller, le blue-jean, le blues, le bluff, le box-office, le break, le bridge, le bulldozer, le business, le cake, la call-girl, le cashflow, le check-in, le chewing-gum, le club, le cocktail, la cover-girl, le cover-story, le dancing, le design, le discount, le do-it-yourself, le doping, le fan, le fast-food, le feedback, le freezer, le gadget, le gangster, le gay, le hall, le handicap, le hold-up, le jogging, l'interview, le joker, le kidnapping, le kit, le knock-out, le label, le leader, le look, le manager, le marketing, le must, les news, le parking, le pickpocket, le pipeline, le planning, le playboy, le prime time, le pub, le puzzle, se relaxer, le self-service, le software, le snack, le slogan, le steak, le stress, le sweatshirt, le toaster and le week-end. — Alexis Munier

Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow. — Paul Clitheroe

Make sure your business is creating a service experience so good that it demands loyalty. — Steve Maraboli

Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable. — James Rouse

The main qualities that had earned him this universal respect in the service were, first, an extreme indulgence towards people, based on his awareness of his own shortcomings; second, a perfect liberalism, not the sort he read about in the newspapers, but the sort he had in his blood, which made him treat all people, whatever their rank or status, in a perfectly equal and identical way; and, third - most important - a perfect indifference to the business he was occupied with, owing to which he never got carried away and never made mistakes. — Leo Tolstoy

Making Money online is not the easiest, That's why my business grows daily with people who need my service. I will help you understand in a simple way how to cut out all the middle men and increase daily business in less than 1 hour per day. — Biancco Gardner

Your mission is to find a product or service that can positively impact the lives of 1 billion people because that's the game we're playing today. — Peter Diamandis

'Sir' Richard Branson may be the Julian Assange of British business, in that both believe the world revolves around them. Hence Branson's decision to set up an air service between Manchester and London, above the route of the train line that's been taken from him. — Simon Hoggart

Both learned and unlearned young men seldom go to church, and in general do not attend to their spiritual education, looking upon it as unnecessary and giving themselves up to worldly vanity. Attention must be paid to this. It is the fruit of pride ... They consider attendance at church and Divine service as the business of the common people and women, forgetting that, in the temple, Angels officiate with trembling, together with men, and regard this as their highest bliss. — John Of Kronstadt

Vertical search engines that match your business, service or products with a target market offer you a higher conversion rate than traditional search engines. Because they have already qualified their interest by coming to a search engine with a specific focus, searchers will be more receptive to targeted advertising. — Marc Ostrofsky

Cater to your customers' lifestyles. It will create instant rapport and a lasting sense of I belong here. — Marilyn Suttle

When you put yourself in the customer's shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty. — Steve Maraboli

My understanding from talking to a lot of people in the business has been that it used to be that a newspaper was considered a community service. Now they're being run as profit centers, and they're trying to get pretty high profit margins. As a result, investigative reporting has been seen as a problem. — Craig Newmark

There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences. — Jim Bush

Businesses always have opportunities to improve service, product lines, manufacturing techniques, and the like, and obviously these opportunities should be seized. But a business that constantly encounters major change also encounters many chances for major error — Warren Buffett

Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations. — Steve Maraboli

Business is a matter of human service. — Milton S. Hershey