Schultz Quotes & Sayings

I do feel, in a sense, the rules of engagement for citizenship has changed, and we must encourage other people to speak up and to take action. — Howard Schultz

More than anything else, technology will pave the way for innovative change at Starbucks. The bulk of Starbucks' innovation over the next several years will be technology-focused. — Howard Schultz

Starbucks has a role and a meaningful relationship with people that is not only about the coffee. — Howard Schultz

We have no patent on anything we do and anything we do can be copied by anyone else. But you can't copy the heart and the soul and the conscience of the company. — Howard Schultz

I have to often read the same sentence over and over before I understand it. And I have to convince myself that what I'm reading is so enjoyable and so exciting and so good for me that it's worth the effort. — Philip Schultz

We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job. — Howard Schultz

[Donald] Trump and all the Republicans believe in the theory of trickle down economics which is a theory discredited even by the author himself David Stockton. The theory suggests that if we take care of the people at the top, if we cut taxes for the wealthy, if we make sure they are doing really well, then the investments that they make in the economy and the jobs that will create, will make everything grow and it will have a trickle down effect on the rest of us. — Debbie Wasserman Schultz

There are moments in our lives when we summon the courage to make choices that go against reason, against common sense and the wise counsel of people we trust. But we lean forward nonetheless because, despite all risks and rational argument, we believe that the path we are choosing is the right and best thing to do. We refuse to be bystanders, even if we do not know exactly where our actions will lead.
This is the kind of passionate conviction that sparks romances, wins battles, and drives people to pursue dreams others wouldn't dare. Belief in ourselves and in what is right catapults us over hurdles, and our lives unfold.
"Life is a sum of all your choices," wrote Albert Camus. Large or small, our actions forge our futures and hopefully inspire others along the way. — Howard Schultz

Mom always told me a woman didn't need a prince to rescue her. She needed a friend, to help her rescue herself. — Hope Erica Schultz

Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management. — Howard Schultz

Stiff, huh? I think seeing you roll around on the floor in that tight little outfit accomplished that. — Collette West

The businesses that thrive over the long haul are likely to be those that understand that cost cutting and revenue growing aren't mutually exclusive. Eternal vigilance to both the top and bottom lines is the new ticket to prosperity. — Howard Schultz

Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk. — Howard Schultz

It's a very typical UFO sighting. Carter said it changed color and, in the physical report, described it as being about the size of the moon. And he saw it with about twenty-five other people. — Dwight Schultz

But perhaps the best words of wisdom come from Anne Gilberto of East Boston, who's been married to Steve for more than 50 years. In that time, they've reached a form of compromise that not only gets things done but also lets them both take satisfaction in having had their own way. The secret to their long marriage, say Anne, is this:
'I always give him the last word. I tell him what to do, and he says, 'Yes, ma'am. — Christine Schultz

Me and my brother lived in kind of a shed behind our house, and it was cold. We really lived kind of a dirty existence. It was tough to move away from my father and grandfather in California. I wore socks that were so dirty they were hard and black, and I would go into the lost and found box at school and look for clothes. — Mark Schultz

The word 'novel' carries, for me, a weight as ominous, all-consuming and unforgiving as any Job encountered. — Philip Schultz

And that was when Finley Declan Holliday lost his mind and unleashed hell on Brandon Wannamaker, Jeff Schultz and Troy Piggott. — Kristen Ashley

Beverages have to be created. And they're created by looking at what trend is in, say, the fashion industry - what color's hot right now. — Howard Schultz

I can't imagine a day without coffee. I can't imagine! — Howard Schultz

How we treat those who can't force us to be kind says everything about who we are as a people. — Connie Schultz

If you put on a lousy production with white actors, it's lousy. There is a problem, or can be, at this stage of our social evolution, with mixing the casts. It may not be a question of race so much as class. You would rarely find a black man in a high executive position where he was swinging his weight around. — Howard Schultz

It sort of filtered into their subconscious through motion pictures, but it's an historical secret. This - whatever this is - needs to be studied and, in a kind of definitive way, talked about. — Dwight Schultz

The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary. — Howard Schultz

The time between appearances for us is so great that we lose track of it. It would be like watching 'Ben Hur' at one frame a second. There would be long periods of time where absolutely nothing was going on. — Dwight Schultz

You walk into a retail store, whatever it is, and if there's a sense of entertainment and excitement and electricity, you wanna be there. — Howard Schultz

We are not in the coffee business serving people, we are in the people business serving coffee. — Howard Schultz

It's a fascinating area for me, UFOs have occupied a great part of my life since I was very young. — Dwight Schultz

Managing a business, small or large, today requires an extremely disciplined, thoughtful approach with regard to the pressure that people are under. — Howard Schultz

At Starbucks 0 as in any business, in any life - there are so many hectic moments during the day when we are simply trying to do the job, trying to put out the fires, trying to solve any number of small problems, that we often lose sight of what it is we're really here to do. — Howard Schultz

Art's power of persuasion resides in the small personal details of one's own story, and if it weren't for my struggle with dyslexia, I doubt I'd ever have become a writer or known how to teach others to write. — Philip Schultz

For more than three decades, coffee has captured my imagination because it is a beverage about individuals as well as community. A Rwandan farmer. Eighty roast masters at six Starbucks plants on two continents. Thousands of baristas in 54 countries. Like a symphony, coffee's power rests in the hands of a few individuals who orchestrate its appeal. So much can go wrong during the journey from soil to cup that when everything goes right, it is nothing short of brilliant! After all, coffee doesn't lie. It can't. Every sip is proof of the artistry
technical as well as human
that went into its creation. — Howard Schultz

Really it's hard to know where the Republican Party ends and the Tea Party begins. — Debbie Wasserman Schultz

When you're in a hole, quit digging! — Howard Schultz

People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it. — Howard Schultz

We need to reinvent food at Starbucks. Less could be more. — Howard Schultz

When I returned as CEO in 2008, Starbucks had forgotten that meaningful innovations balance an organization's heritage with modern-day relevance and market differentiation, so we had to reorient. In one brainstorming session, we visited and observed great retailers, then asked ourselves, 'If Starbucks did not exist, what type of coffee experience would we create? — Howard Schultz

My imagination was a great place to escape from all the anxiety and disapproval of my life ... I had to live in my head ... art was a way of making myself feel better. — Philip Schultz

Breast cancer is not just a disease that strikes at women. It strikes at the very heart of who we are as women: how others perceive us, how we perceive ourselves, how we live, work and raise our families-or whether we do these things at all. — Debbie Wasserman Schultz

Dig just a little bit deeper. Work just a little bit harder. And don't get weary! Remember this is personal! Let's finish what we started, and re-elect President Barack Obama! — Debbie Wasserman Schultz

The lifeblood of job creation in America is small business, but they can't get access to credit. — Howard Schultz

Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own. — Howard Schultz

I'm not losing any sleep over Dunkin Donuts. — Howard Schultz

World Affairs Councils are great organizations. They help keep people throughout our country alive to important developments in world affairs and underscore that, in the country, we stay engaged and we are part of the world. — George Schultz

Emotional truth is the reward of digging deeply enough to find the truth about how one really feels, but in order to convey this truth with any force, or artistry, one needs to 'create' a form of expression, and this form determines its own "genuine information". — Philip Schultz

Well, boys, it's a round ball and a round bat and you got to hit the ball square. — Joe Schultz

Ask about these numbers and you hear other numbers. As usual, the fate of the poor hangs upon the decision of those concerned only with what those above them think. An endless cycle of egotism, self-sympathy. You see it everywhere here, those too weak and ashamed to defend themselves are blamed for their own misfortune. Separated and debased, they're swept deeper under society's carpet, thus the richest society in the history of the world lacks the will and conscience to end poverty while the poor become the victims of their own spiritual and physical misery . . ." In other words, according to Swigge, our job is to hide from the public's view the suffering and helplessness of the constituents of our largest minority, and thereby further diminish them in their eyes and in ours. — Philip Schultz

Hiding is existing in a constant state of alarm, remaining undiscovered, and inferior. — Philip Schultz

Dyslexia lends itself to original thinking, not rote formulas, because you can't do the formulas - you think up your own method based on intuition and instincts. Creativity is trial and error, trying to figure out a way to do something emotionally and intuitively. — Philip Schultz

Being a poet, the advantages of dyslexia are many, affording me sensitivity to the musical nuances of language and the ability to juggle complicated ideas and narratives simultaneously. — Philip Schultz

I'm not as interested in what you make as I am in what you're passionate about. What business are you really in? — Howard Schultz

Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising. — Howard Schultz

At one time or another, we all stand at the crossroads and at the fork in the road.We can go back where it's comfortable, predictable and easy. Or we can go forward. If you go back, my friend, you will miss the ride of your life! — Donna Schultz

Authentic brands don't emerge from marketing cubicles or advertising agencies. They emanate from everything the company does ... — Howard Schultz

Mass advertising can help build brands, but authenticity is what makes them last. If people believe they share values with a company, they will stay loyal to the brand. — Howard Schultz

There's an energy and excitement when you're building a company. You have so much tail wind. You're planting new seeds. But it's also scary, because there's no safety net. — Howard Schultz

The issue of managing through a crisis is you have to be decisive even if you don't have perfect information. — Howard Schultz

Negotiations are a euphemism for capitulation if the shadow of power is not cast across the bargaining table. — George Schultz

And American voters understand that if we want to keep fighting to move in the new - in a new direction, we've got a long way to go. And we need to make sure we continue with Democrats being in the majority. — Debbie Wasserman Schultz

It could be that people just want to be connected to something that's bigger than they are that can't be proven. I don't know, I don't think that's it. — Dwight Schultz

Believe in your dreams and dream big. And then after youve done that, dream bigger. — Howard Schultz

We can never, ever say it enough: every woman - especially every young woman-has to take charge of her health ... and do what's right for her! — Debbie Wasserman Schultz

When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture. — Howard Schultz

I was 17 when I decided to write stories as big as cathedrals, overflowing with the kind of memorable and audacious characters Walker Percy, Ernest Hemingway and Saul Bellow created. — Philip Schultz

I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not. — Howard Schultz

In 1986, our commencement speaker was George Schultz, secretary of state, fourth in line to the president. You get me-basic cable's second most popular fake newsman. At this rate, the class of 2021 will be addressed by a zoo parrot in a mortar-board that has been trained to say congratulations. — Stephen Colbert

The leaders in Washington have got to come together in a bipartisan way and do the right thing for the people who are being left behind. We cannot have an America that is only based on the wealthy. — Howard Schultz

Their callous indifference to the plight of children streaming across the border, fleeing horrific circumstances in their own country. Republicans are simply strangled by extremism. There is no more establishment, or middle or moderate wing. You've got the Steve King wing of the Republican Party today, who raised the specter of impeachment this weekend. — Debbie Wasserman Schultz

Not one of the three black deaf-mutes who come here every day owns a dog. They sit under the fragrant decay of the big mossy oak speaking with their eyes and hands. They love dogs so much they vibrate, but, like me, they can't bear to own one. Anyone who's ever owned one knows what owning love means. — Philip Schultz

I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it. — Howard Schultz

Whenever I see someone carrying a cup of coffee from a Starbucks competitor, whether it's an independent coffee shop or a fast-food chain, I take their decision not to come to Starbucks personally. I wonder what I, as Starbucks' chairman and ceo, might have done to keep them away and what I might do to encourage them to come back or to try us for the first time. — Howard Schultz

My father's death when I was eighteen and his struggles as a Jewish immigrant provided me with the raw material, but for a long time I went from painting to fiction and then finally to poetry before I could find the right way of telling this story. — Philip Schultz

Skepticism has come to be synonymous with sophistication, and glibness is mistaken for intelligence. — Howard Schultz

What we were doing was trying to simply get the information we need once we learned from our vendor after the software glitch occurred that there had been a breach by the Sanders campaign staff, which I was glad to see senator [Bernie] Sanders acknowledge that was wrong and apologize for. — Debbie Wasserman Schultz

Success is the by-product when you work toward the target. — Howard Schultz

Ultimately, brands are built by people who passionately believe in their brands. Indeed, many of the world's best brands can be linked to a single person: Howard Schultz created Starbucks, Steve Jobs built Apple, Pleasant Roland formed American Girl, Richard Branson developed Virgin, and Phil Knight was the driving force behind Nike. Brand builders understand and believe in the power of brands. Tim — Alice M. Tybout

Schultz is not a Nazi. I see Schultz as the representative of some kind of goodness in any generation. — John Banner

Do you believe that Deborah Wasserman Schultz, she looks just as happy as Bernie [Sanders] did. She's now hired by [Hillary] Clinton. — Donald Trump

We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information. — Howard Schultz

I could take a walk with my wife and try
to explain the ghosts I can't stop speaking to.
Or I could read all those books piling up
about the beginning of the end of understanding ...
Meanwhile, it's such a beautiful morning,
the changing colors, the hypnotic light.
I could sit by the window watching the leaves,
which seem to know exactly how to fall
from one moment to the next. Or I could lose
everything and have to begin over again. — Philip Schultz

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option. — Howard Schultz

Mr. Schultz, you're jealous of whispering Glades."
"And why wouldn't I be seeing all that dough going on relations they've hated all their lives, while the pets who've loved them and stood by them , never asked no questions, never complained, rich or poor, sickness or health, get buried anyhow like animals? — Evelyn Waugh

They've discovered that, where all the other galaxies are moving in one direction, ours is going in another. Now, the Big Bang theory says that we're all moving outward. — Dwight Schultz

I told you. I don't do soft and gentle. — Collette West

Bless
their believing happiness will make them happy;
that the ocean is magical, a kingdom
where we go to be human,
and grateful. — Philip Schultz

Without fanfare, Starbucks was also going to open two coffee shops in Seattle that were not like any of our existing stores. Each would serve Starbucks coffee but be unique — Howard Schultz

We will certainly be focused on making sure that the prosperity we have been able to accomplish in the past 8 years under the leadership of Mr. [Barack] Obama, continues. — Debbie Wasserman Schultz

I never doubted my talent. If talent was the circus, then I was its ringmaster and audience, applauding its every move. — Philip Schultz

Am I the I she tried to save, still lopsided with trying to be a little less or more, escaping who I was a minute ago? — Philip Schultz

My mother taught me something at a young age - she said 'you are the company you keep'. To define yourself by some label or some level of resources - that's pretty shallow. — Howard Schultz

I have to admit, like so many women, I always knew there was a chance. But like so many women, I never thought it would be me. I never thought I'd hear those devastating words: 'You have breast cancer.' — Debbie Wasserman Schultz

I was born on the other side of the tracks, in public housing in Brooklyn, New York. My dad never made more than $20,000 a year, and I grew up in a family that lost health insurance. So I was scarred at a young age with understanding what it was like to watch my parents lose access to the American dream. — Howard Schultz

I've been blessed with some lovely scripts and a character that people could truly identify with. It's one of those surprises in life that makes you think, 'God was smiling on me that particular day. — Dwight Schultz

Upstairs, it's 18th century England, where farming out the poor meant lumping the blind, crippled, insane, epileptic, deaf and dumb in almshouses with criminals because The History of the Poor Laws was designed to discourage mendacity, wherein anyone giving alms to beggars was put in jail . . ." In other words, little has changed - many still believed there's no distinction between tolerating the suffering of others and causing it. — Philip Schultz

Sometimes you have to create the thing you want to be part of. — Howard Schultz

I do think that there is a profound reservoir of creativity and imagination in everyone I've ever met, and sometimes if someone is persistent and perversely obstinate enough to persevere, then they want to be helped. There is a way to help them. — Philip Schultz

We would take something old and tired and common - coffee - and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries. — Howard Schultz

These people are out of control. It's stunning. — Debbie Wasserman Schultz

We have a big opportunity in China. We think the number of stores here can rival the number in North America. — Howard Schultz

Women could get it done ... That's why we need more women to run so we have more women in power to make decisions. — Debbie Wasserman Schultz