Quality Product Quotes & Sayings

One study by the Forum Corporation in Boston showed that 70 percent of customers leave because of poor service and only 15 percent because of price or product quality. — Stephen Spinelli Jr.

One thing matters more than anything else for a dating product, and that is the quantity and quality of the people who use the product. It's really freaking hard to get critical mass. — Sam Yagan

From cell phones to computers, quality is improving and costs are shrinking as companies fight to offer the public the best product at the best price. But this philosophy is sadly missing from our health-care insurance system. — John Shadegg

The gross domestic product (GDP) was created in the 1930s to measure the value of the sum total of economic goods and services generated over a single year. The problem with the index is that it counts negative as well as positive economic activity. If a country invests large sums of money in armaments, builds prisons, expands police security, and has to clean up polluted environments and the like, it's included in the GDP. Simon Kuznets, an American who invented the GDP measurement tool, pointed out early on that "[t]he welfare of a nation can . . . scarcely be inferred from a measurement of national income."28 Later in life, Kuznets became even more emphatic about the drawbacks of relying on the GDP as a gauge of economic prosperity. He warned that "[d]istinctions must be kept in mind between quantity and quality of growth . . . . Goals for 'more' growth should specify more growth of what and for what."29 — Jeremy Rifkin

Forbes describes how Daniel Kahneman, a Nobel Prize-winning psychologist, discovered that "people would rather do business with a person they like and trust rather than someone they don't, even if the likeable person is offering a lower quality product or service at a higher price. — Sally Hogshead

Superior quality is a prerequisite to entering the game. By definition, an entrepreneur is undercapitalized relative to the status quo. Therefore, if you enter a product that is either at parity with the leaders, or not as good, you won't even get to the starting line. — Gary Hirshberg

engineers agree to adapt the product to the business's constantly changing requirements but are not responsible for the quality of those business decisions. — Eric Ries

If you are building a thirty-story building and you use worm-eaten wood for the frame, inferior structural supports, and other fourth-rate, low-grade materials, what kind of finished product do you think you will wind up with? No need to answer. So if you're building a human body and the material that will become your blood, bones, skin, organs-indeed, every cell of your body-is inferior and of poor quality, what kind of body do you think you will wind up with? No need to answer. — Harvey Diamond

In manufacturing, where mechanization and the use of chemical processes are much easier, it is easier to raise productivity than in services. In contrast, by their very nature, many service activities are inherently impervious to productivity increase without diluting the quality of the product. — Ha-Joon Chang

As for opportunities, there is room for improved product quality and better service and raising our technology standard. In addition, we should have a certain share of the global market. However, we should consider new industries, such as resource development. — Liang Wengen

The quality of light by which we scrutinize our lives has direct bearing upon the product which we live, and upon the changes which we hope to bring about through those lives. — Audre Lorde

When you go to make a purchase, take a look at the product and ask yourself: 'am I being cheated?' If a product from a 'fast fashion' chain is falling apart before you've even bought it, it's not a deal. It's the fast-fashion company trying to get you to buy something that is quick on trend but slow on quality. — Maxine

First, as I've always said, it all starts with product, which means having the right assortment, styles, and fits. Second is price, where we strive to offer the best quality, style, and design at a fair value. This is critically important, given the highly promotional environment we are operating in. And third, traffic. — Mickey Drexler

Quality assurance (QA) refers to planned and systematic production processes that provide confidence in a product's suitability for its intended purpose. — Christina Hattingh

The tricks and artifices of advertising are available to the seller of the better product no less than to the seller of the poorer product. But only the former enjoys the advantage derived from the better quality of his product. — Ludwig Von Mises

Every work you do should be done unto the Lord and your love to God must show in the quality of your product — Sunday Adelaja

Startup success is driven most by the product passion, quality, vision, team-work and persistence of the founding team and the talent that the team attracts. — Jim Breyer

The majority of photographers still seek artistic effects, imitating other mediums of graphic expression. The result is a hybrid product that does not succeed in giving their work the most valuable characteristic it should have, - photographic quality. — Tina Modotti

We're going to create a portable handheld environment, and you should expect the same things you've always expected from Playstation - a great quality product, versatility, great value to the consumer. — Ian Jackson

Lou Kitchenmaster, a retired teacher from Michigan, wrote an editorial in 2012 that puts the progressive position in perfect perspective: None of us would expect our major auto makers to build a high-quality product given damaged or defective materials; however, too many unfairly expect our public schools to accomplish such, regardless of the inherent condition of the "product" they receive. So he considers poor kids to be "damaged or defective materials — Glenn Beck

I believe that quality level is determined primarily by the actual design of the product itself, not by quality control in the production process. — Maya Angelou

Quality is to a product, what character is to a man. — Steve Lentz

Having the ability to be brutally honest with yourself is the greatest challenge you face when creating a business model. Too often we oversell ourselves on the quality of the idea, service, or product. We don't provide an honest assessment of how we fit in the market, why customers will buy from us, and at what price. — Mark Cuban

So that's our approach. Very simple, and we're really shooting for Museum of Modern Art quality. The way we're running the company, the product design, the advertising, it all comes down to this: Let's make it simple. Really simple." Apple's design mantra would remain the one featured on its first brochure: "Simplicity is the ultimate sophistication. — Walter Isaacson

One of the Scrum rules is that work cannot be pushed onto a team; the Product Owner offers items for the iteration, and the team pulls as many as they decide they can do at a sustainable pace with good quality. — Craig Larman

Part of our skittishness about Christian perfection is linguistic confusion. The English word "perfect" has absorbed the Greek notion of "teleos". When the Greeks looked at a building's blueprint, they pictured the building whole and complete. They envisioned the blueprint finished down to the bathroom tile and announced, "Ah, this is perfect." The problem is that "teleos" suggests that perfection is something we can build or achieve. The Hebrews looked at the same blueprint more practically. They envisioned the process of building from hard hats to hammers, from scaffolding to skylights. "Ah," the Hebrews said. "This is perfect." The Hebrews and the early Christians understood perfection as a process, not a product. Our identity as Christians depends upon life lived in relationship with God, not upon the quality of our achievements. — Kenda Creasy Dean

It takes a long time to get a reputation for quality. There are people in our industry, they're basically copiers. Look at the cars on the streets. They all look alike. But if you put quality into a product, then have it validated, you have huge credibility. — Mickey Drexler

The ultimate success of a product or service is 10 percent product quality and 90 percent sales. Nine — Darren Hardy

Outcomes indicators include product vision, business objectives, and capabilities (high-level product functionality), not detail requirements. These outcome characteristics define a releasable product and quality objectives define a reliable and adaptable (works today, easy to enhance) product. These are the critical value traits, then teams need to strive to meet constraints - scope, schedule, and cost - but as secondary in importance to the value components. In many, if not most, agile projects schedule becomes the most critical constraint and is timeboxed (fixed) and scope varies. — Jim Highsmith

Right away, we realized that we'd made a terrible mistake. Everything about the project ran counter to what we believed in. We didn't know how to aim low. We had nothing against the direct-to-video model, in theory; Disney was doing it and making heaps of money. We just couldn't figure out how to go about it without sacrificing quality. What's more, it soon became clear that scaling back our expectations to make a direct-to-video product was having a negative impact on our internal culture, in that it created an A-team (A Bug's Life) and a B-team (Toy Story 2). The crew assigned to work on Toy Story 2 was not interested in producing B-level work, and more than a few came into my office to say so. It would have been foolish to ignore their passion. — Ed Catmull

The American media produce a product of very poor quality. Its information is not reliable, it has too much chrome and glitz, its doors rattle, it breaks down almost immediately, and it's sold without warranty. It's flashy, but it's basically junk. — Michael Crichton

There's something nearly mystical about certain words and phrases that float through our lives. It's computer mysticism. Words that are computer generated to be used on products that might be sold anywhere from Japan to Denmark - words devised to be pronounceable in a hundred languages. And when you detach one of these words from the product it was designed to serve, the words acquires a chantlike quality. — Don DeLillo

You cannot inspect quality into the product; it is already there. — W. Edwards Deming

I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive. — Tom Ford

Social enables word of mouth at an unprecedented scale. Its most powerful effect, through reviews and recommendations, is to put product quality and value for money as the key to success in commerce. Social brings a level of transparency that prevents marketers from advertising their way to success without underlying product quality. — Roelof Botha

One clear difference between art and commercial work is that commercial work is exploitive: the work may be high quality but the intention is to sell product or tickets. Art exists with or without ticket sales. — Twyla Tharp

Consumers will purchase high quality products even if they are expensive, or in other words, even if there are slightly reasonable discount offers, consumers will not purchase products unless they truly understand and are satisfied with the quality. Also, product appeal must be properly communicated to consumers, but advertisements that are pushed on consumers are gradually losing their effect, and we have to take the approach that encourages consumers to retrieve information at their own will. — Satoru Iwata

Your depth of commitment,
your quality of service,
the product of your devotion
these are the things that count in life. — Scott O'Grady

The gross national product does not allow for the health of our children, the quality of their education, or the joy of their play. It does not include the beauty of our poetry or the strength of our marriages; the intelligence of our public debate or the integrity of our public officials. It measures neither our wit nor our courage; neither our wisdom nor our learning; neither our compassion nor our devotion to our country; it measures everything, in short, except that which makes life worthwhile. — John F. Kennedy

In our film business, they say it's recession-proof, but there's no such thing. I think what it's done is there's been an increase in demand for high-quality product. If you understand the business side of it, there's a way to balance it. — Sandra Bullock

In the past underwhelming products could survive and thrive merely on distribution alone. A bad product, backed by a large television campaign and retail distribution, could find growth and profits for the company, regardless of quality. This is no longer the case. Today, mediocre products can still be launched in this way, but their longevity and returns quickly crash as word of mouth spreads and demand dries up faster than ever before. — Sean Ellis

QUALITY leadership is neither the product of one great individual nor the result of odd historical accidents. Rather, it comes from deeply bred traditions and communities that shape and mold talented and gifted persons. Without a vibrant tradition of resistance passed on to new generations, there can be no nurturing of a collective and critical consciousness - only professional conscientiousness survives. — Cornel West

I am more convinced than ever. Conceptual integrity is central to product quality. — Fred Brooks

Four things have almost invariably followed the imposition of controls to keep prices below the level they would reach under supply and demand in a free market: (1) increased use of the product or service whose price is controlled, (2) Reduced supply of the same product or service, (3) quality deterioration, (4) black markets. — Thomas Sowell

Obsess about the quality of the product. — Sam Altman

Product investment, quality management, and all the things that are key for a car company - great, there has been no compromise in those aspects. But I feel there's a lot we could do on communication, particularly from a Chinese perspective. — Li Shufu

evaluate if we've built what we envisioned at the quality level we hoped for and in the timeframe we planned. Do this in a team product review and reflection. — Jeff Patton

Product quality has almost nothing to do with defects or their lack. — Tom DeMarco

Quality control" is the correct role for parents and they can help provide that if they too have the assignment and instrument with which the product will be judged. All teachers should have links to project assignments and assessments on their classroom websites for easy parental access. — Douglas A. Johnson

You could say that I am the Estee Lauder woman. I'm a working mother; time is valuable to me. I want a good product; I want quality. — Aerin Lauder

Fortunately, when it comes to meat and poultry, I have the really wonderful situation of having producers and processors that produce and process a very high-quality product. — Mike Johanns

Most brands that are called luxury brands today are not true luxury brands. The globalization of fashion and luxury means you now find the same luxury brands in every city. The stores look the same, the products are the same. It is still a very good quality product but it is now readily available to everyone. It's a kind of mass luxury. — Monita Rajpal

Image quality is not the product of a machine, but of the person who directs the machine, and there are no limits to imagination and expression. — Ansel Adams

There was definitely pride, in that the numbers reflected that we were doing good work. But also I think Steve felt a vindication. This is important. It wasn't a vindication of 'I'm right' or 'I told you so.' It was a vindication that restored his sense of faith in humanity. Given the choice, people do discern and value quality more than we give them credit for. That was a really big deal for all of us because it actually made you feel very connected to the whole world and all of humanity, and not like you're marginalized and just making a niche product. — Brent Schlender

Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale. — Jeffrey Gitomer

COURAGE is not a quality you teach. Courage is the by-product of self-discipline. It is an ATTITUDE. — Gerry Lindgren

There are lots of ways to design a workflow - for instance, some land surveyors book their notes by hand, and some use electronic data collectors. Every firm has its own unique way of arriving at the end product. However, from a licensed land surveyor, the product should always be of the same high quality. — Mark Mason

Talent is a by-product of education; the quality of a country's human capital depends on it. — Klaus Schwab

We could say that the human race is a great coauthorship in which we are collaborating with God and nature in the making of ourselves and one another. From this there is no escape. We may collaborate either well or poorly or we may refuse to collaborate, but even to refuse to collaborate is to exert an influence and to affect the quality of the product. This is only a way of saying that by ourselves we have no meaning and no dignity; by ourselves we are outside the human definition, outside our identity. — Wendell Berry

I have my own theory about why decline happens at companies like IBM or Microsoft. The company does a great job, innovates and becomes a monopoly or close to it in some field, and then the quality of the product becomes less important. The company starts valuing the great salesmen, because they're the ones who can move the needle on revenues, not the product engineers and designers. So the salespeople end up running the company. — Walter Isaacson

We know the product is going to stink. We know that because we live in the world, and we know that everything stinks. We all believe, Hey, maybe this one wont stink. We are a hopeful species. Stupid but hopeful. But were happy in that moment between the commercial and the purchase. And I think spending your life trying to dupe innocent people out of hard-won earnings to buy useless, low-quality, misrepresented items and services is an excellent use of your energy. — Jerry Seinfeld

The mistake that makes launching a venture expensive is when you try to make a disruptive technology so good that it can compete on a quality basis with an established product. — Clayton Christensen

Quality is a characteristic of thought and statement that is recognized by a nonthinking process. Because definitions are a product of rigid, formal thinking, quality cannot be defined. — Robert M. Pirsig

A policy of "Quality - If Time Permits" will assure that no quality at all sneaks into the product. Hewlett-Packard — Tom DeMarco

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. — Peter Drucker

I think of fashion as an art form as well as an industrial product - and something that has to be sold well and has to be of high quality. — Hussein Chalayan

There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple. — Lee Iacocca

We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected. — W. Edwards Deming

We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other? — Max De Pree

Cape Cod Potato Chips was another beneficiary of the Demoulases' openness to local producers. Like Ken's, it offered a high-quality product but did not have deep enough pockets to break into other chains. Market Basket took Cape Cod early on, helping it grow into a nationally recognized brand. — Daniel Korschun

You may grow very quickly the first two years and then watch the business decline, unless you really start selling product at any price range with various degrees of quality. — Narciso Rodriguez

Motherhood goes back in history to a time when a father had no way of knowing his children. Fatherhood only became known when class patriarchal society had established itself and imposed monogamous marriage on women. Motherhood is like sun and rain and plants, a quality and product of nature which does not require laws or systems in order to exist. — Nawal El Saadawi

All too much of the wage structure has been based on the time workers put in, rather than upon the product put out. The consumer dollar has no interest in how much time it buys-only in the character and quality of the product itself. — Wheeler McMillen

Rejection has nothing to do with the quality of your work. If you believe in your product, it's just a matter of time before someone publishes it. My trick was this: send out ten letters to agents or publishers. Each time you receive a rejection, send out another three. Repeat until you've achieved what you desire. — Noah Charney

A company's best advantage should be a quality product offered at the right price. That fair competition is what drives innovation. — Chellie Pingree

Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product. — Fred Wilson

To survive in modern times, a company must have an organizational structure that accepts change as its basic premise, lets tribal customs thrive, and fosters a power that is derived from respect, not rules. In other words, the successful companies will be the ones that put quality of life first. Do this and the rest - quality of product, productivity of workers, profits for all - will follow. — Ricardo Semler

The Apple Marketing Philosophy" that stressed three points. The first was empathy, an intimate connection with the feelings of the customer: "We will truly understand their needs better than any other company." The second was focus: "In order to do a good job of those things that we decide to do, we must eliminate all of the unimportant opportunities." The third and equally important principle, awkwardly named, was impute. It emphasized that people form an opinion about a company or product based on the signals that it conveys. "People DO judge a book by its cover," he wrote. "We may have the best product, the highest quality, the most useful software etc.; if we present them in a slipshod manner, they will be perceived as slipshod; if we present them in a creative, professional manner, we will impute the desired qualities. — Walter Isaacson

Sometimes when you work in advertising you'll get a product that's really garbage and you have to make it seem fantastic, something that is essential to the continued quality of life. — Augusten Burroughs

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game. — Jack Welch

No one but The Owner of All Infernal Names can faithfully claim to know if He is pleased more by the total aggregate of suffering distributed across all of His creation, or whether He is more circumspect and discerning in His pleasure taking, savouring discreet yet increasingly potent, increasingly more complex parcels of sophisticated and intimate misery. Whether it is a matter of quantity over quality, the enormity of the marketplace or the specialisation of product groups and services within that marketplace, or a depraved combination of both, no human mind can determine, or perhaps ever comprehend. — John Zande

It wasn't the reward that mattered or the recognition you might harvest. It was your depth of commitment, your quality of service, the product of your devotion - these were the things that counted in life. When you gave purely, the honor in giving, and that was honor enough. — Scott O'Grady

Whether at home or at work, ISTJs are nothing if not reliable, particularly when it comes to inspecting the people and things in their jurisdiction-quietly seeing to it that uniform quality of product is maintained, and that those around them uphold certain standards of attitude and conduct. — David Keirsey

We can do better in higher education. And it is more than just technology. It's also an attitude on the part of faculty. We need to think through how we can produce a better quality product at less cost. — Roy Romer

The way Karma Ura sees it, a government is like a pilot guiding an airplane. In bad weather, it must rely on its instruments to navigate. But what if the instruments are faulty? The plane will certainly veer off course, even though the pilot is manipulating the controls properly. That, he says, is the state of the world today, with its dependence on gross national product as the only real measure of a nation's progress. "Take education," he says. "We are hooked on measuring enrollment, but we don't look at the content. Or consider a nation like Japan. People live a long time, but what is the quality of their life past age sixty?" He has a point. We measure what is easiest to measure, not what really matters to most people's lives - a disparity that Gross National Happiness seeks to correct. — Eric Weiner

It would seem unlikely that a manufacturer of short-lived paperboard boxes could make the slightest cultural impact upon his time. But the facts show that if even the humblest product is designed, manufactured, and distributed with a sense of human values and with a taste for quality, the world will recognize the presence of a creative force. — Herbert Bayer

Seventeen years after its intial release, The Empire Strikes Back is still as thrilling and involving as ever. Because of the high quality of the original product, it doesn't show a hint of dating. Neither [ Star Wars Episode IV: A New Hope nor Star Wars Episode VI: Return of the Jedi ] were able to match the narrative scope of Empire , which today remains one of the finest and most rousing science fiction tales ever committed to the screen. — James Berardinelli

An organization is a factory that manufactures judgments and decisions. Every factory must have ways to ensure the quality of its products in the initial design, in fabrication, and in final inspections. The corresponding stages in the production of decisions are the framing of the problem that is to be solved, the collection of relevant information leading to a decision, and reflection and review. An organization that seeks to improve its decision product should routinely look for efficiency improvements at each of these stages. The — Daniel Kahneman

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. — Peter Drucker

But it is not emancipation that the great majority seeks. When pressed, most men will admit that it takes but little to be happy. (Not that they practice this wisdom!) Man craves happiness here on earth, not fulfillment, not emancipation. Are they utterly deluded, then, in seeking happiness? No, happiness is desirable, but it is a by-product, the result of a way of life, not a goal which is forever beyond one's grasp. Happiness is achieved en route. And if it be ephemeral, as most men believe, it can also give way, not to anxiety of despair, but to a joyousness which is serene and lasting. To make happiness the goal is to kill it in advance. If one must have a goal, which is questionable, why not self-realization? The unique and healing quality in this attitude toward life is that in the process goal and seeker become one. — Henry Miller

Doing testing with real users (in addition to internal quality testing) can help you avoid the serious embarrassment of a failed product. — Brian Lawley

It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything. — Tom Peters

It's not about the money. It's about the love! Do what you do because it brings joy to yourself and others. When it starts to become more about money and less about the people and your own personal happiness, that's when it becomes a chore. At that point your drive as well as the quality of your product will start to slack. I feel if you're truly enjoying what you do and are enriching the lives of others, you've already won. — Vanna B.

Dollar for dollar, no other society approaches the United States in terms of the number of square feet per person, the number of baths per bedroom, the number of appliances in the kitchen, the quality of the climate control, and the convenience of the garage. The American private realm is simply a superior product. The problem is that most suburban residents, the minute the leave this refuge, are confronted by a tawdry and stressful environment. They enter their cars and embark on a journey of banality and hostility that lasts until they arrive that interior of their next destination. Americans may have the finest private realm in the developed world, but our public realm is brutal. — Andres Duany

Rick Eldridge over at Reelworks Studios has the same vision that I have. They want to make good family quality product with a redemptive message underneath to allow people to open their hearts and minds. That (mindset) really drew me to The Ultimate Life ... Their vision and what they want to do very similar to me and Erin. — Drew Waters

I always try to work hard and get things done as soon as possible, but never at the loss of quality of the product. — Chet Faker

In the practice of any craft, we are less concerned with the quantity of the product than with its quality, and less concerned with the product than with the artisan. — Lanza Del Vasto

Today I am more convinced than ever. Conceptual integrity is central to product quality. Having a system architect is the most important single step toward conceptual integrity. These principles are by no means limited to software systems, but to the design of any complex construct, whether a computer, an airplane, a Strategic Defense Initiative, a Global Positioning System. After teaching a software engineering laboratory more than 20 times, I came to insist that student teams as small as four people choose a manager and a separate architect. Defining distinct roles in such small teams may be a little extreme, but I have observed it to work well and to contribute to design success even for small teams. — Frederick P. Brooks Jr.

Preoccupation with style will not produce it. No amount of editing and polishing will have any appreciable effect on the flavor of how a man writes. It is a product of the quality of his emotion and perception; it is the ability to transfer these to paper which makes him a writer, in contrast to the great number of people who have just as good emotions and just as keen perceptions, but cannot come within a googol of miles of putting them on paper. — Raymond Chandler

Time produces quality product — Sunday Adelaja