Managers And Their Employees Quotes & Sayings

The priorities that are of utmost importance to the leaders of virtually any organization - namely productivity, accountability, organizational cohesiveness, commitment to organizational initiatives, etc. - are all driven by the degree of professionalism achieved by its leaders, managers, and employees. The higher the degree of professionalism, the better the attainment of priorities, all of which drives better results. — Bill Wiersma

The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation. — Tom Peters

Leaders and managers appreciate it when employees take the initiative to offer help, build networks, gather new knowledge, and seek feedback. But there's one form of initiative that gets penalized: speaking up with suggestions. In one study across manufacturing, service, retail, and nonprofit settings, the more frequently employees voiced ideas and concerns upward, the less likely they were to receive raises and promotions over a two-year period. And — Adam M. Grant

The best managers inspire passion and dedication among their staff, they cultivate a culture of success, and they make their team feel valued and supported. And the best managers enable their employees to perform beyond their own expectations. — Trey Beck

What is the cost of replacing and bringing up to speed one of your managers, supervisors, or front-line employees who left because they were frustrated with your organization's leadership? — Liz Weber

Modern Australian trade unionism and the unionist that I am doesn't rely on a class war view that somehow that the interests of employees and managers are in two separate spheres and they're irreconcilable. I believe that when people can go to work and be happy, satisfied, engaged, where the employer is getting employees who feel their interests are aligned with the employer, you get productivity. This is the future of Australian workplaces. — Bill Shorten

In unstable times, growth comes from leaders who create change and engage their organizations, instead of from managers who push their employees to do more for less. — Seth Godin

Vertical alignment implies more than employee compliance with strategy that is set at the top. It's a two-way street. Strategy must be determined by customers, but it must also be informed and shaped by the people who implement it. Employees in the middle of the organization and on the front lines almost always experience greater intimacy with customers
and competitors than do senior managers, and their insights can enrich strategy-but only if they are actively solicited. — George Labovitz

The most important mission for a Japanese manager is to develop a healthy relationship with his employees, to create a familylike feeling within the corporation, a feeling that employees and managers share the same fate. — Akio Morita

high school kids at In-N-Out Burger and Chick-fil-A are doing largely the same job that kids at any other fast-food restaurant are doing, and yet there are a lot fewer miserable jobs at In-N-Out and Chick-fil-A. The difference is not the job itself. It is the management. And one of the most important things that managers must do is help employees see why their work matters to someone. Even if this sounds touchy-feely to some, it is a fundamental part of human nature. — Patrick Lencioni

From reserved parking places to separate bathrooms, the last things managers need are extravagant status symbols that tell them that they are better than the people who work for them. — Dean M. Schroeder

Having companies like PotashCorp based in Saskatoon or Cameco based in Saskatoon that have worldwide presence but have the head office jobs, the head office managers and head office employees in your local economy are important from a job creation and wealth creation point of view. — N. Murray Edwards

Now, everybody is searching for managers with a little dose of leadership (not too much but it should be clearly there). Some "bosses" say that their employees either have leadership skills or they don't, that this is an innate ability. Others think leadership can be learned and they train their employees through various courses on this topic. The main aspect to observe here is that the majority of employers do not train or want their employees to become "distinct" leaders and follow their path in the world. They want and train them to stay in their company and successfully deliver more to the company. Of course, the rule is validated by exceptions, so there are companies that give birth, from their environment and trainings, to great and very influential leaders. — Elena D. Calin

We are slaves in the sense that we depend for our daily survival upon an expand-or-expire agro-industrial empire - a crackpot machine - that the specialists cannot comprehend and the managers cannot manage. Which is, furthermore, devouring world resources at an exponential rate. We are, most of us, dependent employees. ... Edward Abbey (1927-1989) — Edward Abbey

Managers who insist that employees produce heaps of papers should know that such an approach may result in sloppy implementation. — Eraldo Banovac

Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work. — W. Edwards Deming

As for the employees, the payment in stock options revives, somewhat ironically, the old anarchist ideology of self-management of the company, as they are co-owners, co-producers, and co-managers of the firm. — Manuel Castells

Women are running companies, serving as the human resource director of companies, and helping employees solve problems. Women are doctors, lawyers, teachers, sales managers, marketers. They handle problems in the workplace by day and manage their families by night. — Marsha Blackburn

What is good customer service about then?

One word: caring.

Bad customer service happens when the employee doesn't care.

You could chalk it up to low wages or getting paid regardless of results. But that's not it either.

Hiring managers need to do two things and two things only:

1. Hire employees that ALREADY care and are ALREADY motivated.

2. Repeat step 1.

When this is done, everything changes.

People are happy on both sides of the table.

Costs for management and training plummet — Richie Norton

Motivating employees to work at their full potential is the main premise of successful management. — Eraldo Banovac

We call it the 'Rule of Crappy People'. Bad managers hire very, very bad employees, because they're threatened by anybody who is anywhere near as good as they are. — Marc Andreessen

Performance improved only when companies implemented programs to empower employees (for example, by taking decision-making authority away from managers and giving it to individuals or teams), provided learning opportunities that were outside what people needed to do their jobs, increased their reliance on teamwork (by giving teams more autonomy and allowing them to self-organize), or a combination of these. — Laszlo Bock

The travails of being an employee include not only uncertainty about the duration of one's employment, but also the humiliation of many working practices and dynamics. With most businesses shaped like pyramids, in which a wide base of employees gives way to a narrow tip of managers, the question of who will be rewarded - and who left behind - typically develops into one of the most oppressive of the workplace, and one which, like all anxieties, feeds off uncertainty. Because achievement in most fields is difficult to monitor reliably, the path to promotion or its oppositie can acquire an apparently haphazard connection to results. The succesful alpinist of organizational pyramids may not be the best at their jobs, but those who have best mastered a range of dark political arts in which civilized life does not usually offer instruction. — Alain De Botton

Managers who feel inadequate in their jobs are often unreceptive to employees' ideas and denigrate subordinates who speak up, according to research at a multinational energy company and a subsequent experiment. In such cases underlings might consider voicing their ideas in private so that bosses feel less threatened. "MANAGING TO STAY IN THE DARK: MANAGERIAL SELF-EFFICACY, EGO DEFENSIVENESS, AND THE AVERSION TO EMPLOYEE VOICE," BY NATHANAEL J. FAST, ETHAN R. BURRIS, AND CAROLINE A. BARTEL — Anonymous

It is possible to see slavery and serfdom merely as extreme early forms of autocratic management, in which employees had no voice whatsoever in the work process and were viewed not as human beings but as alienated forms of individual wealth. Slavery, in this sense, did not die; it continues in modern dress in contemporary organizations wherever managers exercise autocratic power, unequal status, or arbitrary privileges, no matter how scientific the terminology or postmodern the image — Kenneth Cloke

For a business to strengthen its position on the market, its managers should become skillful at helping their subordinates to set and achieve specific and measurable goals with realistic deadlines and clear expectations. Managers should also mentor employees through challenges, helping them grow and develop new skills. — Anna Stevens

Employees who are controlled cannot respond caringly, you need superior knowledge and real leadership, not management. Because of this we specifically developed a selection process for leaders; we don't hire managers. — Horst Schulze

Leaders have followers, managers have employees. Managers make widgets, leaders make change. — Seth Godin

The approach and strategies are very similar in that you gather all the information you can and then keep adding to that base of information as things develop. You do whatever the probabilities indicated based on the knowledge that you have at that time, but you are always willing to modify your behaviour or your approach as you get new information. In bridge, you behave in a way that gets the best from your partner. And in business, you behave in the way that gets the best from your managers and your employees. — Warren Buffett

Most people define learning too narrowly as mere 'problem-solving', so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation's problems, and then change how they act. — Chris Argyris

Managers' responsibility is to ensure that people deliver the expected results, which are the company's strategy. The company's strategy, in turn, determines its competitive advantage. So, if a manager does a poor job of motivating employees' productivity, the enterprise is a weak competitor. — Anna Stevens

In some cases, managers and employees have secured pensions beyond their original base salary. It is wrong, the people doing it know it's wrong, and we have to put an end to it. — Jerry Brown

This is why those with greater social sensitivity have stronger friendships, better marriages, and are happier with their lives in general. At work, leaders do better when they have some sense of whether or not their instructions are being understood. Managers motivate their employees when they have some sense of what their employees want and need. Salesmen close more deals when they have some ability to know what their customers want and can modify their pitch accordingly. Most of us avoid getting into fistfights or looking like complete idiots because we have a reasonable sense of what others think and feel, and thus can manage our relationships reasonably well. Being able to understand others — Nicholas Epley

A few of the managers we spoke with for this book worried that the tour of duty framework might give employees "permission" to leave. But permission is not yours to give or to withhold, and believing you have that power is simply a self-deception that leads to a dishonest relationship with your employees. Employees don't need your permission to switch companies, and if you try to assert that right, they'll simply make their move behind your back. — Reid Hoffman

I am certain that Gadi Lesin's abilities and the experience he accumulated during his sixteen years in a variety of general management roles in Strauss Group in and outside of Israel will enable him, together with group management and all managers and employees of Strauss, to continue to take the group forward to further success. — Ofra Strauss

Typical comments from younger and "top talent" employees: "I want to know immediately if I need to change what I'm doing. I prefer managers who just walk in and tell what I need to do differently." "I can't believe that some managers wait for performance review to let people know they aren't good in a particular area. What's the holdup?" "Just lay it on me. I don't want to wait for feedback. And I want a manager who's open to my feedback, too." "I was hired in as a manager, a role I'd never had before. I'm lucky my boss pushes us to give more feedback to everyone - I get feedback on my feedback. My team is like a hungry beast. I feed them and they keep asking for more! — Anna Carroll

As successful companies mature, employees gradually come to assume that the priorities they have learned to accept, and the ways of doing things and methods of making decisions that they have employed so successfully, are the right way to work. Once members of the organization begin to adopt ways of working and criteria for making decisions by assumption, rather than by conscious decision, then those processes and values come to constitute the organization's culture. 7 As companies grow from a few employees to hundreds and thousands, the challenge of getting all employees to agree on what needs to be done and how it should be done so that the right jobs are done repeatedly and consistently can be daunting for even the best managers. Culture is a powerful management tool in these situations. Culture enables employees to act autonomously and causes them to act consistently. Hence, the location of the — Clayton M Christensen