Quotes & Sayings About Helping Customers

Objections #4 and #5 ("I can wait" / "it's too difficult") are best addressed via Education-Based Selling. Often, your prospects haven't fully realized they have a problem, particularly in the case of Absence Blindness (discussed later). If the business doesn't realize it's losing $10 million in the first place, it's difficult to convince them that you can help. The best way to get around this is to focus your early sales efforts on making your customers smarter by teaching them what you know about their business, then helping them Visualize what their involvement would look like if they decide to proceed. — Josh Kaufman

Find your own authentic leadership style; your own unique way of listening to, helping and engaging with your front line. Challenge the often formidable psychological distance between basement and boardroom. Your people will thank you, and so will your customers. — Chris Van Gorder

We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help. — Michael Dell

Social media for the majority of companies is not about helping customers or improving products. — Tucker Max

Dell will participate in tablets and all sorts of client devices. Our main business is helping our customers secure, protect their data and access it from any device they want to. — Michael Dell