Quotes & Sayings About Exceeding Customer Expectations

Truly world-class firms are always examining their business processes and continuously seeking solutions to improve in key areas, such as lead time reduction, cost cutting, exceeding customer expectations, streamlining processes, shortening time to market for new products, and managing the global operation. — Daniel Baldwin

If you want to be outstanding, stop meeting expectations, start exceeding them — Saji Ijiyemi

The first step in exceeding your customer's expectations is to know those expectations. — Roy H. Williams