Customer Treatment Quotes & Sayings

The relationship between nurturance and moral self-interest can be seen most clearly in nurturant forms of business practice. It involves the humane treatment of employees, the creation of a safe and humane workplace, social and ecological responsibility, fairness in hiring and promotion, the building of a work community, the development of excellent communication between employees and management and between the company and its customers, opportunities for employee self-development, a positive role in the larger community, scrupulous honesty, a regard for one's customers and for the public, and excellent customer service. Policies such as these have increased the productivity and success of many businesses. They are models of how Nurturant Parent morality can function to help businesses be successful and to allow owners, investors, and employees to seek their self-interest within this moral system. Moral — George Lakoff

Courteous treatment will make a customer a walking advertisement. — James Cash Penney

When a poor man's wronged, he becomes a very difficult customer. To start with, he gets a lot of sympathy: and then he takes his bad treatment not just as an injury, but as a personal insult. — Menander