Customer Relationships Quotes & Sayings

Customer relationships are defined by customers. — Jim Sterne

I'm merely a baseball player, guys, ... In the great scheme of things, my thoughts, opinions and attitudes are of little importance. — John Rocker

When a depressed person does get out of bed, it's usually not with a sudden insight that life is rich and valuable, but out of some creeping sense of duty or instinct for survival. If collapsing is sometimes vital, so is the brute force of will. To William James we owe the insight that, in the absence of real health, we sometimes must act as if we are healthy. Buoyed by such discipline and habit, we might achieve actual well-being. — Joshua Wolf Shenk

We must retool our nation to prepare for the challenge we already face to maintain our position in the global economy. And this much is certain: America will not have national security without economic security. — John F. Kerry

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change. — Marilyn Suttle

I don't know you, not because I didn't ask the right questions, but because you never trusted me enough to let me in. You're right about me, I want more. I want all of you. — Sarah Grimm

Businesses are interacting with consumers to socialize rather than learn about customer expectations to in turn, deliver tangible value, improve product experiences, and invest in long-term relationships, — Brian Solis

If you want to experience dramatic growth within your organization, you must truly understand the relationship between profit, growth, longevity, customer relationships, employee empowerment, and customer service. — Anonymous

Companies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They must become architects of community, consistently demonstrating the values that their customer community expects in exchange for their loyalty and purchases. — Simon Mainwaring

Branding is about building trust and loyalty and extending your customer relationships far beyond a single transaction. — Phil Cooke

Musicians must make music, artists must paint, poets must write if they are to be ultimately at peace with themselves. What human beings can be, they must be. They must be true to their own nature. This need we may call self-actualization. — Abraham Maslow

The homeland affects you directly: it affects your body; it affects the collective mind and the collective heart and the collective spirit. — Joy Harjo

Too many companies these days can't tell the difference between good profits and bad ... By now you're probably wondering how in heaven's name profit, that holy grail of the business enterprise, can ever be bad. Short of outright fraud, isn't one dollar of earnings as good as another? Certainly, accountants can't tell the difference between good and bad profits. They all look the same on an income statement. While bad profits don't show up on the books, they are easy to recognize. They're profits earned at the expense of customer relationships. — Fred Reichheld

Our business is about technology, yes. But it's also about operations and customer relationships. — Michael Dell

Truth builds trust. — Marilyn Suttle

Having your own store is one of the most immediate ways to connect with the customer, to really get to know her and develop a more intimate relationship. — Reed Krakoff

The Help by Kathryn Stockett. — Brittainy C. Cherry

I was the same way after graduating with a degree in education. I started to teach and I was wondering: do I really know how to teach? — Laura Bush

The Akashic Records are the impressions from all of our past lives that are available within our causal body. — Frederick Lenz

We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer's needs. — Eckhard Pfeiffer

As we talk about devices, you should never forget that behind every one there is a person - a customer. Its not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships. — Marc Benioff

But here's the worst part: the trick to life lies in hiding from those we hold most dear how much they mean to is; if not, we'd lose them. — Cesare Pavese

the naked approach is certainly not limited to our field. It applies to anyone who provides ongoing, relationship-based advice, counsel, or expertise to a customer, inside or outside of a company. Or better yet, it applies to anyone whose success is tied to building loyal and sticky relationships with the people they serve. — Patrick Lencioni

It was grounded in my belief at the time that a business is only as strong as its closest customer relationships, and that what those customers said about our business beyond our four walls would shape our future. I — Gary Vaynerchuk

The important thing is, Hiro, that you have to understand the Mafia way. And the Mafia way is that we pursue larger goals under the guise of personal relationships. So, for example, when you were a pizza guy you didn't deliver pizzas fast because you made more money that way, or because it was some kind of a fucking policy. You did it because you were carrying out a personal covenant between Uncle Enzo and every customer. This is how we avoid the trap of self-perpetuating ideology. Ideology is a virus. So getting this chick back is more than just getting a chick back. It's the concrete manifestation of an abstract policy goal. And we like concrete - right, Vic? — Neal Stephenson

The relativists' stance is extremely condescending: it treats a complex society as a monolith, obscures the conflicts within it, and takes its most obscurantist factions as spokespeople for the whole. — Alan Sokal

Great companies know that customer relationships in these times call for more than just having a great product (or service) backed by a great sales team. Customers have to be wooed until they fall so deeply in love with your offering that they will ward off advances from potential suitors. No matter how well you perform as a business, there are little things that can cause the relationship with your customers to suffer. The companies, products and/or services that we love are those that "touch" us in the right places at the right times. After all, that is what "romancing" the customer is all about - feeing your way to the customer's heart. — J. N. HALM

Compassion is the shortcut to connection. — Marilyn Suttle

Despite the "R" in CRM and the $11 billion spent on CRM software annually, many companies don't understand customer relationships at all. They lack relational intelligence - that is, they aren't aware of the variety of relationships customers can have with a firm and don't know how to reinforce or change those connections. They may be very good at capturing simple demographic data - gender, age, income, and education - and matching them with purchasing information to segment customers into profitability tiers. But this is an industrial view of customer relationships, a sign that many firms still think of customers as resources to be harvested for the next up-sell or cross-sell opportunity rather than as individuals looking for certain kinds of interactions. — Anonymous

She saw them as she approached, exactly as described. Small men, wiry, bearded, dark haired and dark skinned. They had overalls unbuttoned to the waist, with undershirts beneath, and ear defenders around their necks, and elbow protectors around their elbows, and knee protectors around their knees, and see-through ID panels around their biceps, all items firmly held in place with thick elastic straps. The IDs were from the airport. The bearers worked for a freight forwarding company known to have excellent relationships with the cargo divisions of many Middle Eastern sovereign airlines. The messenger said, "The Mercedes-Benz was named for a customer's daughter." The — Lee Child

11A man's discretion makes him slow to anger, And it is his glory to overlook a transgression. — Anonymous

Even a paranoid can have enemies. — Henry A. Kissinger

To enter the maintsteam market is an act of aggression. The companies who have already established relationships with your target customer will resent your intrusion and do everything they can to shut you out. — Geoffrey Moore

Sales is a business of relationships, and you must cultivate customers with tenderness and love, like cabbages in winter, even if the customer is an egomaniacal asshole you want to hit with a shovel. — Max Barry