Coccolati Quotes & Sayings

Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth. — Tony Hsieh

As Chomsky says, if you act like there is no possibility of change for the better, you guarantee that there will be no change for the better. The choice is ours, the choice is yours. Robert — Noam Chomsky

Lord Rodrik was seldom seen without a book in hand, be it in the privy, on the deck of his Sea Song, or whilst holding audience. Asha had oft seen him reading on his high seat beneath the silver scythes. He would listen to each case as it was laid before him, pronounce his judgment ... and read a bit whilst his captain-of-guards went to bring in the next supplicant. — George R R Martin

There is nothing more unbecoming a man of quality than to laugh ... 'tis such a vulgar expression of the passion! — William Congreve

Anna, he said for the fourth time, as if there was nothing more to say, now that she'd finally answered. Nothing but her name. As if he'd just called to make sure she existed. — Antonia Michaelis

God knows we have nothing of ourselves, therefore in the covenant of grace he requires no more than he gives, but gives what he requires, and accepts what he gives. — Richard Sibbes