Client Trust Quotes & Sayings

I had a great time working on 'Saturday Night Live.' It was one of the important times in my life. — Tracy Morgan

There is a flow to history and culture. This flow is rooted and has its wellspring in the thoughts of people. People are unique in the inner life of the mind
what they are in their thought-world determines how they act. This is true of their value systems and it is true of their creativity. It is true of their corporate actions, such as political decisions, and it is true of their personal lives. The results of their thought-world flow through their fingers or from their tongues into the external world. — Francis A. Schaeffer

Then it is he who has sinned, not me. If I had to start worrying whether the client might be lying, I would no longer be in this profession, which is based on trust. — Umberto Eco

However, if you do not believe your clients, they may sense your doubt and never fully trust you. As Bruce Goderez (1986), director of a PTSD inpatient unit says, "It is important for the clinician and counselor to be willing to be made a fool." In other words, it is better that you believe a client who is lying or distorting the truth than to disbelieve a hurting trauma survivor who may never seek help again if your attitude is one of disbelief or disdain. Even if that client were to continue in therapy, they would never fully trust you. — Aphrodite Matsakis

For just a heartbeat I picture the life I could've had if I'd joined a sterile corporate law firm on the partner track. I imagined meeting my clients in paneled wood conference rooms instead of re-purposed storage closets that smell like bleach and pee. I imagine shaking the hand of a client whose hand isn't trembling from meth withdrawal or abject terror at a justice system he doesn't trust. — Jodi Picoult

It's all about standing there naked in front of the client. It's about building trust. And in the end, that means the client trusts them and takes care of them. — Patrick Lencioni

I walked into a bakery seven years later and there he was. He had dogs at his feet and a bird in a cage beside him. The seven years were not seven years. They were not seven hundred years. Their length could not be measured in years, just as an ocean could not explain the distance we had traveled, just as the dead can never be counted. I wanted to run away from him, and I wanted to go right up to him. — Jonathan Safran Foer

Belief is an odd thing for a defense counsel, Tommy. It is not necessary to believe in your client to defend him. Some would say that it is easier to not truly have an opinion, that the maneuverings of the law are only clouded by the emotions of trust and honesty. But — John Katzenbach

My hope always when I am working with a new client is that I will cultivate a relationship with them: develop a dialogue and a way of working. This makes it easy for a star to trust you. — Brad Goreski

Until you guys own your own souls you don't own mine. Until you guys can be trusted every time and always, in all times and conditions, to seek the truth out and find it and let the chips fall where they may - until that time comes, I have the right to listen to my conscience, and protect my client the best way I can. Until I'm sure you won't do him more harm than you'll do the truth good. Or until I'm hauled before somebody that can make me talk. — Raymond Chandler

Life isn't long enough (anymore) to read what I don't enjoy. — Vera Mont

Quickest way to build trust: Keep promises you make, don't over-promise. Over-deliver, don't under-deliver. If you say you'll do something, make sure you do but if things then run late or go wrong, tell your client at the earliest opportunity — Phil Harding

Maybe you's a stank ho, maybe that's a bit mean/Maybe you grew up and I'm still living like I'm sixteen — Freddie Gibbs

There are a lot of robots who can open clicks. And they can click instead of human beings and this is damaging the confidence and the trust that the client has on programmatic. — Maurice Levy

I believe that all learning is relational. Teachers who try to teach without first having created a positive relationship with their students may only be wasting much of their great knowledge. Establish an encouraging relationship with a child, and you can teach him or her almost anything. Establish a strong therapeutic alliance with your client, and he or she might even be willing to build new neuronal pathways that indicate that trust, love, and unconditional worth are possible for him or her too. — Elsie Jones-Smith

The kind of caring that the client-centered therapist desires to achieve is a gullible caring, in which clients are accepted as they say they are, not with a lurking suspicion in the therapist's mind that they may, in fact, be otherwise. This attitude is not stupidity on the therapist's part; it is the kind of attitude that is most likely to lead to trust ... — Carl R. Rogers

When insecurity prevents you from working productively, stop and take some time to reestablish trust in yourself. You can do this by reminding yourself of the clients who have responded favorably to your work in the past, naming them aloud, if necessary. Re-read any client testimonials you've received or review work that you're particularly proud of. — Michael Law

the Eight Percent Rule to McCann. "It's really very simple," he said, using the same melodic voice he used to pet and stroke the jury. "I have to convince one juror out of twelve to vote with us. One of twelve is eight percent, give or take. Not that I need to convince him our client is innocent, understand. I just need to establish an intimate partnership with that one fellow or lady in a crowd who is contrary. The man or woman who has an ax to grind. My theory, and you saw it happen twice, is that in any group of people forced to be together, at least eight percent of them will go against the majority if for no other reason than to shove it up their ass - if they have an authority figure they can trust to be on their side. I am that leader in the courtroom. — C.J. Box

In all death penalty cases, spending time with clients is important. Developing the trust of clients is not only necessary to manage the complexities of the litigation & deal with the stress of a potential execution; it's also key to effective advocacy. A client's life often depends on his lawyer's ability to create a mitigation narrative that contextualizes his poor decisions or violent behavior. Uncovering things about someone's background that no one has previously discovered--things that might be hard to discuss but are critically important--requires trust. Getting someone to acknowledge he has been the victim of child sexual abuse, neglect, or abandonment won't happen without the kind of comfort that takes hours and multiple visits to develop. Talking about sports, TV, popular culture, or anything else the client wants to discuss is absolutely appropriate to building a relationship that makes effective work possible. — Bryan Stevenson