Quotes & Sayings About Client Satisfaction

I always received much more satisfaction as a defense attorney in obtaining an acquittal for a client than I ever have as a D.A. in obtaining a conviction. All my interests and sympathies tend to be on the side of the individual as opposed to the state. — Jim Garrison

Too many people today on Wall Street go for the quick
buck at the expense of their reputation and client satisfaction, the
rationale being "let's make the money while we can and retire early
in the sun." For me, this is not a sprint but a marathon, besides the
fact that, in my definition, overnight success is 15 years. Anyone who
does not understand the basic tenets of this philosophy is not someone
I can or will do business with. — Ziad K. Abdelnour

Environmentalists, by and large, are very deeply invested in tactics that have worked to their satisfaction over the last thirty years, namely scaring and shaming people ... I am questioning whether you can go on doing that indefinitely ... [pushing] that same fear-guilt button over and over again. As psychologists will tell you, when a client comes in with an addiction, they are already ashamed. You don't shame them further. — Theodore Roszak