Citi Group Quotes & Sayings

This poster in a Nordstrom's department store once caught my attention: "The only difference between stores is the way they treat their customers." That's a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom's and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom's is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, "Nordstrom's doesn't have customers; it has fans." A study by TARP, Technical Assistance — John C. Maxwell

If India is an emerging economy with millions of new consumers, sell them the Volvo. Sell them the Cielo car. Sell them whatever you can, hamburgers and KFCs. It's the middle classes who have moved into being able to own a car, a refrigerator. For them there is this mantra that the General Electric refrigerator is better than some other model, that the Cielo car is fancier than the Ambassador. — Vandana Shiva

Surely love, if there was any such thing, should be ease and tenderness ... — Neil M. Gunn

Since I've been in the U.S. I've lost the back of my heart, 15 ft. of intestine and my marriage - and God, I miss my intestine. — Nigel Lythgoe

To call somebody a Jewish composer is obviously redundant. — Mitch Leigh

You don't ask nobody to give what they can't give, or be what they can't be. You've learnt that, you got a headstart on heartbreak. — Jack Farris

Dreams can be any size you want them to be. But the important thing is that you have one that is yours. — Martin Pistorius

Who you are and what you read is private in a library. — Lemony Snicket

Whenever I give a talk about my work I am invariably asked who my influences are. Not what my influences are, but who.. As if the gutter, misunderstandings, memories, sex, dreams, and books matter less than forebears do. After all, in terms of influences, it is as much the guy who mugged me on Tenth Street, or my beloved dog who passed away much too early, as it was Giotto or Diane Arbus. — Robert Gober

In Windows Server 2012 R2, Server Core is the default installation option for reasons other than simply providing administrators with the ability to switch options after installing. In Windows Server 2012 R2, Microsoft is attempting to fundamentally modify the way that administrators work with their servers. Server Core is now the default installation option because in the new way of managing servers, administrators should rarely, if ever, have to work at the server console, either physically or remotely. — Craig Zacker

I look through the grave into heaven. — Theodore Parker

She is a water bug on the surface of life. — Gloria Steinem

Donald Trump has filed so many bankruptcies and busted so many companies that his children now have receding heir lines. — Michael R. Burch

The man looked over at the woman. "The things I do for love," he said with loathing. He gave Bran a shove. — George R R Martin