Best Quality Service Quotes & Sayings

Pay-for-procedure or fee-for-service reimbursement rewards doctors and hospitals for volume - not keeping patients healthy or being efficiency. Pay-for-Performance is clearly one tool that can change the incentives to reward quality. — Ron Wyden

One study by the Forum Corporation in Boston showed that 70 percent of customers leave because of poor service and only 15 percent because of price or product quality. — Stephen Spinelli Jr.

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex. — Marcus Buckingham

Forbes describes how Daniel Kahneman, a Nobel Prize-winning psychologist, discovered that "people would rather do business with a person they like and trust rather than someone they don't, even if the likeable person is offering a lower quality product or service at a higher price. — Sally Hogshead

Having the ability to be brutally honest with yourself is the greatest challenge you face when creating a business model. Too often we oversell ourselves on the quality of the idea, service, or product. We don't provide an honest assessment of how we fit in the market, why customers will buy from us, and at what price. — Mark Cuban

Without community service, we would not have a strong quality of life. It's important to the person who serves as well as the recipient. It's the way in which we ourselves grow and develop. — Dorothy Height

Whereas our words represent our person, our character is our very person. A person's usefulness, the things which can be entrusted to him, the responsibilities he can bear, and the things he is able to accomplish altogether depend on his character. A carpenter determines the use of a piece of wood based on its quality. Laziness ruins one's usefulness. Accordingly, character has very much to do with the Lord's service. Consider those persons in the Bible whom God used. They were used by God because they possessed a character that was fit for His use. Their character was simply their person. They became persons useful to God because their character could be used by Him. Since Abraham, Moses, and Paul all had an excellent character, God greatly used them. The destiny of our usefulness to the Lord hinges on our character. Whether we are useful before God depends upon the suitability of our human character. — Witness Lee

On one side of the seesaw is my education. My nursing certification. My twenty years of service at the hospital. My neat little home. My spotless RAV4. My National Honor Society-inductee son. All of these building blocks of my existence, and yet the only quality straddling the other side is so hulking and dense that it tips the balance every time: my brown skin. — Jodi Picoult

A perkier bit at the beginning of a Three Stooges comedy, Restless Knights (February 20, 1935), has Brennan playing their father, decked out in a large night cap and a fake white beard, lying on his deathbed calling for his sons. He confesses in tremolo that they are of royal blood: "Years ago I was the royal chamberlain of the Kingdom of Anesthesia." Now, he urges them to offer their swords in service of their imperiled queen. The quality of the writing is best exemplified in Brennan's telling Curly that his title is "Baron of Grey Matter." Brennan then says, "Come close my sons so that I may bless you," and rises enough to give them a sweeping triple slap, as the light fades on his 120-second part in this sixteen minute short. — Carl Rollyson

The Internet rewards scale; by trading higher up-front costs for lower marginal cost, market leaders can invest in better technology and service. As a result, there is nothing online that is both great in quality and small in scale. Amazon wasn't originally a better bookstore than the small shops we mourn, but it is now. — John Katzman

The higher orders [of angels] are presumed to be closer in their nature to God and to function in roles that serve God more directly than the lower orders, which tend to the administration of the physical universe and the service of humankind. Some orders are associated with particular divine qualities - Seraphim with Love, Cherubim with Wisdom, Thrones with Judgment. — David Connolly

I'm a Christian. I believe that greatness has to do with the quality of love shown to the least of thy brethren and the quality of service to those who are catching hell. When you look at it in that sense, I'd say America has had great moments, but I wouldn't call it a great nation. I don't think there have been any great nations in the history of the world, because in every nation you find poor people being subjugated. So, I see the term "great nation" as a contradiction, as an oxymoron. — Cornel West

Superior execution is vital to sustaining the success initiated by an innovative service concept. An innovator's service quality is usually more difficult to imitate than its service concept. This is because quality service comes from inspired leadership throughout an organization, a customer-minded corporate culture, excellent service-system design, the effective use of information and technology, and other factors that develop slowly in a company, if at all. — Leonard L. Berry

First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival. — Jack Welch

If you stand for great service, low prices, superb quality, stylish design and environmental friendliness, you actually stand for nothing. — Josh Linkner

Your ability to build a successful sales career is in direct proportion to the quality and quantity of service you render on a daily basis. — Michelle Moore

Demands for equal financing of sewers, streets, and garbage collection would make more sense than proposals for equal financing of the schools, since some plausible connection may be inferred between the amount of money expended, e.g., for roads, and the quality of service resulting to the taxpayer. — M. Stanton Evans

Markets are interested in profits and profits only; service, quality, and general affluence are different functions altogether. The universal, democratic prosperity that Americans now look back to with such nostalgia was achieved only by a colossal reigning in of markets, by the gargantuan effort of mass, popular organizations like labor unions and of the people themselves, working through a series of democratically elected governments not daunted by the myths of the market. — Thomas Frank

I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive. — Tom Ford

Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow. — Paul Clitheroe

Every child has a special way of perceiving love. There are five ways children (indeed, all people) speak and understand emotional love. They are physical touch, words of affirmation, quality time, gifts, and acts of service. — Gary Chapman

Trees constitute the environmental quality committee - running air and water purification service 24-7. They're on every task force, from the historical society picnic to the highway department, school board, and library. When it comes to civic beautification, they alone create the crimson fall with little recognition. — Robin Wall Kimmerer

In every company which I have done strategic planning, the number-one value people choose is always integrity. The second values may be quality of products and services, caring about people, excellent customer service, profitability , innovation, entrepreneurship, and others. But integrity always comes first. — Brian Tracy

There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences. — Jim Bush

If I had a brick for every time I've repeated the phrase Quality, Service, Cleanliness and Value, I think I'd probably be able to bridge the Atlantic Ocean with them. — Ray Kroc

Unlike traditional nursing homes, Green House homes provide elders with a high quality of life and quality of care in a setting that feels like a real home. By altering the facility size, interior design, staffing patterns and service-delivery method, the Green House model provides residents better, safer and more personalized care. — Risa Lavizzo-Mourey

I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt to "buy" a new culture of improved productivity, quality, morale, and customer service with strong speeches, smile training, and external interventions, or through mergers, acquisitions, and friendly or unfriendly takeovers. But they ignore the low-trust climate produced by such manipulations. When these methods don't work, they look for other Personality Ethic techniques that will - all the time ignoring and violating the natural principles and processes on which a high-trust culture is based. — Stephen R. Covey

Agents who have left the Secret Service to join other federal law enforcement agencies report that training in firearms and counterterrorism tactics in those agencies in many cases far exceeds the quality of what the Secret Service offered. — Ronald Kessler

Librarians' values are as sound as Girl Scouts': truth, free speech, and universal literacy. And, like Scouts, they possess a quality that I think makes librarians invaluable and indispensable: they want to help. They want to help us. They want to be of service. And they're not trying to sell us anything. — Marilyn Johnson

These two qualities of leadership [Integrity and Sincerity] were part of God's law's for the Israelites (Deuteronomy 18:13). God wants His people to show a transparent character, open and innocent of guile.
A prominent businessman once replied to a question: "If I had to name the one most important quality of a top manager, I would say personal integrity." Surely the spiritual leader must be sincere in promise, faithful in discharge of duty, upright in finances, loyal in service, and honest in speech. — J. Oswald Sanders

THE 5 LOVE LANGUAGES Words of Affirmation Quality Time Receiving Gifts Acts of Service Physical Touch — Gary Chapman

Everything he's learned about the Civil Service tells him that having tea poured for you is one of the ferociously guarded signifiers of rank, like the grade of paintings from the Government Art Collection hung on your office wall, or the quality of your carpet. — Charles Stross

The success of this Government, and thus the success of our Nation, depends in the last analysis upon the quality.of our career services. The legislation enacted by the Congress, as well as the decisions made by me and by the department and agency heads, must all be implemented by the career men and women in the Federal service. In foreign affairs, national defense, science and technology, and a host of other fields, they face problems of unprecedented importance and perplexity. We are all dependent on their sense of loyalty and responsibility as well as their competence and energy. — John F. Kennedy

Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those. — John Mackey