Best Customer Delight Quotes & Sayings

The days pass happily with me wherever my ship sails. — Joshua Slocum

Everyone is a different book, with a different cover, different contain but the question is do you dare to open it? — Deyth Banger

That sun is lookin' good ... and hot! Get it? Hilarious! My joke writers are awesome. — Tom Bergeron

There are many advantages to a customer-centric approach, but here's the big one: customers are always beautifully, wonderfully dissatisfied, even when they report being happy and business is great. Even when they don't yet know it, customers want something better, and your desire to delight customers will drive you to invent on their behalf.
Jeff Bezos
From 7 insightful quotes to shareholders via letter. 2017 — Malini Chaudhri

No person who can read is ever successful at cleaning out an attic. — Ann Landers

Once more I can climb about and remind you that a woman in this epoch does the important literary thinking. — Gertrude Stein

At a macro level, it's balancing the needs of consumers, advertisers and content owners. And if you talk to any one of those three customer sets in isolation, often times you won't delight the other two. So the hurdle we faced with Hulu Plus was, how can we thread this needle in a way that delights all three customer sets? — Jason Kilar

Most men, it seemed to them, went through life never really knowing themselves. A man might consider himself noble or brave or just, they believed, but until he was truly tested it would always be mere opinion. — Robert Kurson

Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new ... If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low. These organizations have people who will try to patch problems over after the fact, instead of motivated people eager to delight on the spot.
The alternative, it seems, is to organize for joy. These are the companies that give their people the freedom (and the expectation) that they will create, connect and surprise. These are the organizations that embrace someone who make a difference, as opposed to searching the employee handbook for a rule that was violated. — Seth Godin