Quotes & Sayings About Being Customer Focused

If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. — Jeff Bezos

Downey Savings & Loan receives high ratings from its customers in California in areas related to personal service and for being customer focused. Downey customers are also twice as likely to visit a branch as their primary transaction method, which contributes to higher overall satisfaction levels. Multiple convenient locations and extended operating hours in supermarkets positively increase customer perceptions of convenience for Downey. — Jeffery Taylor

By being customer-focused instead of retail-focused, or factory-focused, a manufacturer or merchant can widely increase its offerings, thus increasing share of wallet. — Seth Godin