Chip Heath Quotes
So, A Good Process For Making Your Ideas Stickier Is: (1) Identify The Central Message You Need To Communicate - Find The Core; (2) Figure Out What Is Counterintuitive About The Message - I.e., What Are The Unexpected Implications Of Your Core Message? Why Isn't It Already Happening Naturally? (3) Communicate Your Message In A Way That Breaks Your Audience's Guessing Machines Along The Critical, Counterintuitive Dimension. Then, Once Their Guessing Machines Have Failed, Help Them Refine Their Machines.
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