J. N. HALM Quotes

Customer Romance Does Not Just Happen; Neither Is It Dependent On Just Providing Product Or Service For Customers, Nor Is It A Puzzling Set Of Practices. Rather, It Occurs As A Result Of A Deliberate, Thoughtful Plan Of Action. Companies That Are Known To Provide The Best Customer Experiences Have Philosophies That Guide Them To Take Actions Their Competitors Do Not Even Dream Of.

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