Alex Kerr Quotes & Sayings

Tatemae is a charming attitude when it means that everyone should look at the other way at a guest's faux pas in the tearoom; it has dangerous and unpredictable results when applied to corporate balance sheets, drug testing, and nuclear-power safety reports. — Alex Kerr

Why has pachinko swept Japan? It can hardly be the excitement of gambling, since the risks and rewards are so small. During the hours spent in front of a pachinko machine, there is an almost total lack of stimulation other than the occasional rush of ball bearings. There is no thought, no movement; you have no control over the flow of balls, apart from holding a little lever which shoots them up to the top of the machine; you sit there enveloped in a cloud of heavy cigarette smoke, semi-dazed by the racket of millions of ball bearings falling through machines around you. Pachinko verges on sensory deprivation. It is the ultimate mental numbing, the final victory of the educational system. - Lost Japan, Eng. vers., 1996 — Alex Kerr

It is not, of course, only the Japanese who find flat sterile surfaces attractive and kirei. Foreign observers, too, are seduced by the crisp borders, sharp corners, neat railings, and machine-polished textures that define the new Japanese landscape, because, consciously or unconsciously, most of us see such things as embodying the very essence of modernism. In short, foreigners very often fall in love with kirei even more than the Japanese do; for one thing, they can have no idea of the mysterious beauty of the old jungle, rice paddies, wood, and stone that was paved over. Smooth industrial finish everywhere, with detailed attention to each cement block and metal joint: it looks 'modern'; ergo, Japan is supremely modern. — Alex Kerr

No foreign architect of stature, such as I. M. Pei, resides in Japan. Foreign architects come to Japan on short-term contracts, erect a skyscraper or a museum, and then leave. But subtle and sophisticated approaches to services and design - the core elements of modern building technology - cannot be transmitted in this way. Japan is left with the empty shells of architectural ideas, the hardware without the software. — Alex Kerr

Since the 1970s, Japanese quality has become a byword, and many a book and article has been penned on the subject of Kaizen, 'improvement,' a form of corporate culture in which employers encourage their workers to submit ideas that will polish and improve efficiency. The writers on Kaizen, however, overlooked one weakness in this approach, which seemed minor at the time but has seriously impacted Japan's technology. Kaizen's emphasis is entirely on positive recommendations; there is no mechanism to deal with negative criticism, no way to disclose faults or mistakes - and this leads to a fundamental problem of information. People keep silent about embarrassing errors, with the result that problems are never solved. — Alex Kerr

Japan has a fundamental problem with information itself: it's often lacking, and when it does exist, is fuzzy at its best, bogus at its worst. In this respect, Japan's traditional culture stands squarely at odds with modernity - and the problem will persist. The issue of hidden or falsified information strikes at such deeply rooted social attitudes that the nation may never entirely come to grips with it. Because of this, one may confidently predict that in the coming decades Japan will continue to have trouble digesting new ideas from abroad - and will find it more and more difficult to manage its own increasingly baroque and byzantine internal systems. — Alex Kerr